User Guide

ManualsBrandsTesha ManualsComputer Accessories & PeripheralsPen for Surface Pro 7, Stylus Pen with 1024 Levels Pressure Compatible with Microsoft Surface Pro X/7/6/5/4/3, Surface Go, Surface Book, Surface Laptop Including AAAA Battery & 2 Spare Tip

4/3/2020 What to try if your Surface touchscreen doesn't work

https://support.microsoft.com/en-us/help/4023476/surface-what-to-try-if-touchscreen-doesnt-work 6/8

Solution 5: Restore or reset Surface or create and use a USB recovery drive.

At this point, you must verify that the Surface device is not the issue. Use the

following table to learn which reset option is right for your situation.

Recovery type What it does How it impacts you

Restore or reset Surface

This method puts the

device back to its factory

settings, exactly as it was

when you first took it out

of the box. It uses a

version of Windows that’s

stored on your hard

drive.This works well if

there are no issues with

the version of Windows

stored on your hard drive.

Data loss will occur

Settings will go back

to factory defaults

You must reinstall

both desktop and

Windows Store apps

You will

probablyneed to

install updates after

the reset

Create and use a USB

recovery drive

This is the most thorough

recovery method. It

completely reinstalls the

version of Windows that's

stored on the hard drive

of your Surface device.