Manualshelf

User Guide

ManualsBrandsTesha ManualsComputers & AccessoriesSurface Stylus Pen, Surface Pro Pen for Microsoft Surface Pro 7/6/5/4/3, Surface Go 2/1, Surface Laptop 4/3/2/1, Surface Book 3/2/1, Studio 2/1, Surface Duo with 1024 Pressure Sensitivity AAAA Battery
12345678
4/3/2020 What to try if your Surface touchscreen doesn't work
https://support.microsoft.com/en-us/help/4023476/surface-what-to-try-if-touchscreen-doesnt-work 7/8
After the reset and device setup,use touch to open an application like Edge or
anotherweb browser, and tryto scrollpinch to zoom, swipein from the right, and
long-pressto test touch functionality.
If a reset resolved the issue, something changed in your device’s software that
made the touchscreen not work properly. As you add programs and apps to your
device, check your touchscreen’s functionality.
Make sure you install any available updates for your Surface after you do a reset.
To find out how, see Install Surface and Windows updates.
Still having the issue? Your touchscreen probably experienceda hardware failure.
Go to Device service and repair to start a service order for your Surface. If you
wantto work with a Surface Support Advocate, contact us.
Want to leave us feedback about your Surface? Learn how to use Feedback Hub
in Windows 10 to provide feedback about your experience with Surfaceand tell us
where we can improve.
Want deeper, more technical content? Check out Microsoft Docs for
documentation designed for end users, developers, and IT professionals.
Cracked screen and physical damage
Use touch with Windows
How to use your Surface Pen
Troubleshoot Surface Pen
Related topics