Model S Quick Guide - EU.
Model S Quick Guide - EU.book Page 2 Wednesday, December 18, 2013 12:34 PM The full Owner’s Manual and Warranty documents are on your Model S touchscreen (touch Controls > Settings > Manual). These digital versions will continuously update as the software on your car updates, ensuring that the latest features are properly documented long after your purchase. More information about your Model S is available at www.teslamotors.com/mytesla.
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Roadside Assistance About Roadside Assistance Contacting Roadside Assistance Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year for the duration of your warranty period. To contact Roadside Assistance, call the number for your region, listed on this page. Advise the representative of the vehicle identification number (VIN), license plate number, mileage, your location, and the nature of the problem.
Roadside Assistance Greece (Toll Free) 0800 1809 205 0645 Hungary (Toll) 31 (0)13 799 9515 Iceland (Toll) 31 (0)13 799 9516 Ireland (Toll) 31 (0)13 799 9517 Italy (Toll) 31 (0)13 799 9518 Italy (Toll Free) 800 122 709 Latvia 31 (0)13 799 9519 Liechtenstein (Toll) 31 (0)13 799 9520 Liechtenstein (Toll Free) 0800 558 847 Lithuania (Toll) 31 (0)13 799 9521 Luxembourg (Toll) 31 (0)13 799 9522 Luxembourg (Toll Free) 0800 8002 2538 Malta (Toll) 31 (0)13 799 9523 Monaco (Toll) 31 (0)13
Roadside Assistance Instructions for Transporters Use a Flatbed Only Use a flatbed trailer only, unless otherwise specified by Tesla. Do not transport Model S with the tires directly on the ground. Activate Tow Mode Model S may automatically shift into Park when it detects the driver leaving the vehicle, even if it has previously been shifted into Neutral. To keep Model S in Neutral (which disengages the parking brake), you must use the touchscreen to activate Tow mode: 1. 2.
Roadside Assistance Connect the Tow Chain 1. Remove the nose cone. Insert a plastic pry tool into the top right corner, and gently pry the nose cone toward you. When the clip releases, pull the nose cone toward you, without twisting or bending, to release the three remaining clips. 2. Insert the towing eye. Fully insert the towing eye (found in the front trunk) into the opening on the right side, then turn it counter-clockwise until securely fastened. 3.
Safety Information Seat Belts 3. Wearing Seat Belts 4. Using seat belts and child safety seats is the most effective way to protect occupants if a collision occurs. Therefore, wearing a seat belt is required by law in most jurisdictions. Both the driver and passenger seats are equipped with three-point inertia reel seat belts. Inertia reel belts are automatically tensioned to allow occupants to move comfortably during normal driving conditions.
Safety Information Seat Belt Pre-tensioners Testing Seat Belts The front seat belts are equipped with pre‑tensioners that work in conjunction with the airbags in a severe frontal collision. The pre‑tensioners automatically retract both the seat belt anchor and the seat belt webbing, reducing slack in both the lap and diagonal portions of the belts, resulting in reduced forward movement of the occupant.
Safety Information Seat Belt Warnings Warning: Seat belts should be worn by all occupants at all times, even if driving for a very short distance. Failure to do so increases the risk of injury or death if an accident occurs. Warning: When seat belts are not in use, they should be fully retracted and not hanging loose. If a seat belt does not fully retract, contact Tesla. Warning: Secure small children in a suitable child safety seat (see Choosing a Child Safety Seat on page 9).
Safety Information Child Safety Seats Guidelines for Seating Children You must restrain infants and small children using a child safety seat appropriate for the child’s age, weight, and size. Never seat a child in a child safety seat or a booster seat on the front passenger seat when the airbag is activated. To disable the front passenger seat airbag, see Disabling the Passenger Front Airbag on page 21. Carefully follow the instructions provided by the manufacturer of the child safety seat.
Safety Information ISOFIX Installed Child Restraints Mass Group Group 0 Group 0+ up to 10 kg up to 13 kg 9 - 18 kg Rear Centre ISOFIX Position* Size Class Fixture E R1 IL IL E R1 ILA, C IL D R2 ILA IL R3 ILA, B IL D R2 IL IL C R3 IL IL B F2 IUF, ILB IUF C Group 1 Rear Outboard ISOFIX Position B1 A F2x F3 IUF, ILB, D IUF ILD IUF IUF, IL: Suitable for any semi-universal child restraint (any rear or forward facing restraint with support leg) IUF: Suitable for any
Safety Information Seating Larger Children Installing Seat Belt Retained Child Seats If a child is too large to fit into a child safety seat, but too small to safely fit into the standard seat belts, use a booster seat appropriate for the child’s age and size. Carefully follow the manufacturer’s instructions to secure the booster seat using the seat belts. Do not use the ISOFIX system to secure booster seats, even in situations where the booster seat is equipped with the ISOFIX system.
Safety Information Installing ISOFIX Child Seats Lower ISOFIX anchor positions are provided in the second-row seats and are located between the seat's back rest and rear cushion. The exact location of each anchor is identified by a child safety seat identification button, illustrated below. The button is located on the seat back, directly above its associated anchor. Some Model S vehicles have two ISOFIX seating positions (outboard seating positions only) whereas others have three.
Safety Information To install a ISOFIX retained child safety seat, slide the safety seat latches onto the anchor bars until they click into place. Carefully read and follow the instructions provided by the child safety seat manufacturer. Attaching Upper Tether Straps If an upper tether strap is provided, attach its hook to the anchor point located on the back of the rear seats.
Safety Information Warnings - Child Safety Seats Warning: Never seat a child in a child safety seat or a booster seat on the front passenger seat when the airbag is activated. Doing so can cause serious injury or death. Warning: Never use a child safety seat that has been involved in an accident. Have the seat inspected or replaced as a described in the child safety seat manufacturer’s instructions. Warning: Never use a rearward facing child restraint on a seat protected by an active airbag.
Safety Information Tesla Built-In Rear Facing Child Seats 2. Push the seat assembly into position. 3. Undo the Velcro strap. 4. Pull the handle to release the head supports from the seat back, then pull the head supports toward you to unfold them. 5. Raise the seat back to the upright position and push until it locks into position. Usage Restrictions The optional Tesla built-in rear facing child seats are child restraint systems and are approved to United Nations ECE Regulation R44.
Safety Information 6. Visually check to ensure that the retaining catches are engaged. 3. Secure the Velcro strap. Check that the seat back and seat base are securely retained in the upright position by trying to pull the seat back toward you. 4. Pull the strap at the rear of the seat to fold the seat assembly into the trunk floor. 5. Replace the cover on the trunk floor.
Safety Information Seating a Child The Tesla built-in rear facing child seats are child restraint systems and are approved to United Nations ECE Regulation R44.04 standards for use by children in Mass Groups II and III, weighing 15 - 36 kg. These seats must only be used for children who are between 3 and 12 years old, and 98 - 135 cm tall. remain positioned over the child’s shoulders.
Safety Information Warnings - Tesla Child Seats Warning: The Tesla built-in rear facing seats are child restraint systems and are approved to United Nations ECE Regulation R44.04 standards for use by children in Mass Groups II and III, weighing 15 - 36 kg. These seats must only be used for children who are between 3 and 12 years old, and 98 135 cm tall, provided the top of the child’s head can not contact the interior. be performed by qualified Tesla service technicians.
Safety Information Airbags Location of Airbags Airbags are located in the approximate areas shown here. Airbag warning information is printed on the sun visors. 1. 2. 3. 4. Passenger front airbag Driver’s front airbag Side airbags Curtain airbags Note: On RHD (Right Hand Drive) vehicles, the locations of the passenger and driver airbags are reversed.
Safety Information How the Airbags Work Inflation of airbags depends on the rate at which the vehicle’s cabin changes speed in a collision. The rate of deceleration determines whether airbags inflate. Types of Airbags Advanced front airbags The front airbags are advanced airbags designed to reduce airbag related injuries to children or small adults who ride in the front seats.
Safety Information Disabling the Passenger Front Airbag When a child is seated in the front passenger seat (even when the child is seated in a child safety seat or booster seat), you must disable the passenger front airbag to prevent the airbag from injuring the child if a collision occurs. Note: Rear seats are the preferred location for seating children in child safety seats. To turn the passenger front airbag on or off, touch Controls > Settings > Safety & Security > Passenger Front Airbag.
Safety Information Inflation Effects When airbags inflate, a fine powder is released. This powder can irritate the skin and should be thoroughly flushed from the eyes and from any cuts or abrasions. After inflation, the airbags deflate to provide a gradual cushioning effect for the occupants and to ensure the driver’s forward vision is not obscured.
Safety Information Tire Care and Maintenance Maintaining Tire Pressures Keep tires inflated to the pressures shown on the Tire and Loading Information label located on the driver’s door pillar (even if it differs from the pressure printed on the tire itself). Checking and Adjusting Tire Pressures Follow these steps when tires are cold and Model S has been stationary for over three hours: 1. 2. 3. 4. 5. 6. 7.
Safety Information Inspecting and Maintaining Tires Punctured Tires Regularly inspect the tread and side walls for any sign of distortion (bulges), cuts or wear. A puncture eventually causes the tire to lose pressure, which is why it is important to check tire pressures frequently. Permanently repair or replace punctured or damaged tires as soon as possible. Do not drive with a punctured tire, even if the puncture has not caused the tire to deflate. A punctured tire can deflate suddenly at any time.
Safety Information Improving Tire Mileage Asymmetric Tires To improve the mileage you get from your tires, maintain tires at the recommended tire pressures, observe speed limits and advisory speeds, and avoid: Model S tires are asymmetric and must be mounted on the wheel with the correct sidewall facing outward. The sidewall of the tire is marked with the word OUTSIDE. When new tires are installed, make sure that the tires are correctly mounted on the wheels.
Safety Information Using Tire Chains Tesla has tested and approved Security Chain Company (SCC) Model Z-563 chains for use on the rear wheels. These chains must only be used if your Model S has 245/45R19 rear tires installed. Do not use chains on 21 inch tires. When installing tire chains, follow the instructions provided by the tire chain manufacturer. Mount them as tightly as possible.
Safety Information Replacing a Tire Sensor If the Tire Pressure warning indicator displays frequently, contact Tesla to determine if a tire sensor needs to be replaced. Tire sensors must be replaced by a Tesla service technician who can perform a brief setup procedure. If a non-Tesla service center repairs or replaces a tire, the tire sensor will not work until Tesla performs the setup procedure.
Safety Information Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire.
Safety Information 1 Tire category. P indicates that the tire is for passenger vehicles. 2 Tire width. This 3-digit number is the width (in millimeters) of the tire from sidewall edge to sidewall edge. 3 Aspect ratio. This 2-digit number is the sidewall height as a percentage of the tread width. So, if the tread width is 205 mm, and the aspect ratio is 50, the sidewall height is 102 mm. 4 Tire construction. R indicates that the tire is of Radial ply construction. 5 Wheel diameter.
Safety Information Vehicle Loading Tire and Loading Information Label Load Capacity Labeling The Tire and Loading Information label provides: It is important to understand how much weight your Model S can safely carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo and any additional equipment added to your Model S since it was manufactured. • • • • There are two labels attached to Model S that state how much weight it can safely carry.
Safety Information Calculating Load Limits 1. 2. 3. 4. 5. Example 2: Driver and four passengers Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle’s “Tire and Loading Information” label. Determine the combined weight of the driver and passengers that will be riding in the vehicle. Subtract the combined weight of the driver and passengers from XXX kg (see Step 1).
Safety Information we can potentially resolve issues remotely simply by reviewing your vehicle’s data log. Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic basis. The data is used as described above and helps ensure the proper maintenance of your vehicle.
Safety Information Reporting Concerns Contacting Tesla For detailed information about your Model S, go to www.teslamotors.com, click the MY TESLA link, then enter your login credentials (or sign up to get these credentials). If you have any questions or concerns about your Model S, call Tesla. To find the number for your region, go to www.teslamotors.com, select your region at the bottom of the page, then view contact information.
Warranty General Warranty Provisions Tesla Motors Netherlands B.V., Atlasstraat 7-9, 5047 RG Tilburg, Netherlands (“Tesla”) will provide repairs to a Model S vehicle during the applicable warranty period in accordance with the terms, conditions and limitations defined in this New Vehicle Limited Warranty. You may also have other legal rights and remedies conveyed by your local laws (which may vary by country) in addition to the rights and remedies provided to you under this New Vehicle Limited Warranty.
Warranty TO THE EXTENT PERMITTED BY YOUR LOCAL LAW, THE PERFORMANCE OF NECESSARY REPAIRS AND REPLACEMENT OF NEW OR REMANUFACTURED PARTS BY TESLA FOR THE COVERED DEFECTS IS THE EXCLUSIVE REMEDY UNDER THIS NEW VEHICLE LIMITED WARRANTY OR ANY IMPLIED WARRANTIES. Tesla does not authorize any person or entity to create for it any other obligations or liability in connection with this New Vehicle Limited Warranty.
Warranty Basic Vehicle Limited Warranty Subject to separate coverage for certain parts and the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law, the Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla that occur under normal use for a period of 4 years or 80,000 km (50,000 miles), whichever comes first
Warranty Exclusions and Limitations Warranty limitations This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or indirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse, negligence, accident, improper maintenance, operation, storage or transport, including, but not limited to, any of the following: • • • • • • • • • • • Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upon discovery of a d
Warranty • • • Windshield or window glass that is broken, chipped, scratched, or cracked, other than as a result of a defect in material or workmanship of a Tesla manufactured or supplied windshield or window glass; General appearance or normal noise and vibration, including, but not limited to, brake squeal, general knocks, creaks, rattles, and wind and road vibration; and Maintenance services, including, but not limited to, the following: • • • • Standard 12 month or 20,000 km (12,500 mile) service an
Warranty TO THE MAXIMUM EXTENT PERMISSIBLE UNDER YOUR LOCAL LAW, TESLA SHALL NOT BE LIABLE FOR ANY DIRECT DAMAGES IN AN AMOUNT THAT EXCEEDS THE FAIR MARKET VALUE OF THE VEHICLE AT THE TIME OF THE CLAIM.
Warranty Modifications and Waivers No person or entity, including, but not limited to, a Tesla employee or authorized representative, can modify or waive any part of this New Vehicle Limited Warranty. Tesla may occasionally offer to pay a portion or all of the cost of certain repairs that are no longer covered by this New Vehicle Limited Warranty for specific vehicle models, which some countries (where relevant in accordance with your local law) may refer to as “adjustment programs” or similar programs.
Warranty In the event any disputes, differences or controversies arise between you and Tesla related to this New Vehicle Limited Warranty, Tesla will explore all possibilities for an amicable settlement. Country Specific Consumer Disclosure Bulgaria The New Vehicle Limited Warranty does not modify, affect or substitute your rights under Bulgarian statutory consumer protection laws. The provisions related to your statutory rights are reproduced below: Consumers’ Protection Act: Article 112 1. 2.
Warranty 3. new ones or to repair the consumer goods within one month after the complaint was addressed by the consumer. The consumer shall not be entitled to claim rescission of the contract if the lack of conformity of the consumer goods with the contract is minor. Article 115 1. 2. 3. The consumer may exercise the right thereof under this Section within two years as from the time of delivery of the consumer goods.
Warranty The legal warranty established by Sections 129, 130 and 132 of Italian Consumer Code (Legislative Decree of September 6th, 2005, no. 206) applies to the sale of the Model S vehicle.
Warranty • Damages – cf. the Consumer Purchase Act section 33, cf. chapter 11 You will not be deprived of your right to claim damages by exercising your right to other remedies, or if such other rights should not exercisable. Your claim in regard of the defect in accordance with the Consumer Purchase Act may be asserted against the seller (dealer) or the manufacturer of the car. Tesla also directs your attention to its offer of a service plan agreement.
Index A M airbag, front passenger, disabling 21 airbags 19 maintenance tires 23 mileage upon delivery 32 C chains 26 child seats disabling front passenger airbag 21 installing and using 9 Tesla built-in rear facing 15 D data recording 31 delivery mileage 32 door labels 30 E event data recording 31 F R roadside assistance 2 S safety information airbags 22 child seats 14 rear facing child seats 18 seat belts 8 seat belts in a collision 7 overview of 6 pre-tensioners 7 wearing when pregnant 6 seating
Index overview of 26 trailer hitches 31 transporting 4 V vehicle loading 30 W warranty 34 wheel chocks 5 wheels alignment 24 replacing 25 winter tires 25 46 Model S Quick Guide
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