FAQ

2
How can I save the measurement results in my
smartphone/tablet?
iOS: PDF report, curve view as an image, and tabular
view as an Excel file can be sent by e-mail. If there
is no internet connection at the time of sending, the
e-mail will be saved in the outbox. PDF reports can
also be stored in iBooks or a Cloud application (e.g.
Dropbox).
Android: See iOS. You can additionally save the
protocols directly in the end device.
How many Smart Probes can I simultaneously
connect with the App?
Maximum 6.
How great is the maximum range between the
mobile end device and the Smart Probe?
Minimum 15 metres (unobstructed). Please note that
the range is very dependent on the performance of the
respective end device.
Can I add the graphic curve to the protocol?
Yes. First save the graphic curve as an image file in the
image gallery of the mobile end device. Then open the
protocol as a PDF and insert the graph as an image.
Do the Smart Probes switch o automatically?
As soon as there is no longer a connection between
the mobile end device and the the Smart Probe,
the Smart Probe automatically switches off after 15
minutes.
For how long can I record a measurement?
There is no limit to this from the Testo side. However,
the following factors have an influence on the duration
of the measurement:
- Battery charge level of the mobile end device
- Performance extent of the mobile end device (e.g.
storage, cache)
- Distance between Smart Probe and mobile end device
What is the measurement rate, and can I change
it?
iOS: 1second, Android: 2 seconds. The measurement
rate cannot be changed.
How do I save the graphic curve for a certain
time section?
After the graphic curve has been stopped, you can
select the desired time section by zooming in and out.
Does the testo Smart Probes App also exist for
Windows?
No.
Can I use the testo Smart Probes App on a PC?
No. You can, however, connect the App by Bluetooth to
a mobile end device (iOS or Android).
Where and how can I insert my company logo into
a protocol?
Tap on the share icon and select "Export PDF". Then
tap on "Data own company" and tap on "Insert image"
Now select your company logo from the image gallery
of your end device. The selected image will be visible at
top left in the protocol.
How can I save measurement values when I don't
have a signal and cannot send e-mails?
I you do not have internet reception, the protocol
is saved in the outbox until the connection is
reestablished.