Setup guide

18
Frequently Asked Questions
the Controller by holding the on/
off key pressed down (at least 10
seconds). Restart your Wi-Fi router
by temporarily disconnecting it from
power supply.
3. Then start the setup from the begin-
ning. When being prompted „Do
you own a Raumfeld Base?“, care-
fully check if your order contains a
Raumfeld Base (also see page 13)
and choose the appropriate path in
the setup wizard.
Question 2: The Controller does not
react any longer. How can I restart it?
≥ When the Controller no longer reacts
to finger touch or turning the volume
control:
1. First switch off the device by
pushing and holding the On/Off
button for at least 10 seconds.
2. Now, briefly press the On/Off
button. After approximately two
seconds the Raumfeld Logo is
displayed and the Controller is
started.
Should the Controller still not react, the
battery may need to be recharged
Resetting
Question 1: Can I reset the system and
start installation from the beginning?
≥ If the Controller or the App are
connected to your Raumfeld system,
you can restart the setup wizard by
resetting the „Controller configuration“
under „Settings > System maintenance
> Reset“.
If the Controller or the App are not
connected to the system, a help option
will appear after a short time, offering a
possibility to reset.
Setting up music resources
Question 1: The Raumfeld Base does
not appear under “Network” in the
Windows Explorer. What can I do?
≥ Enter \\Raumfeld Base into the
address line of your Windows Explorer
(not Internet Explorer!).
Should that not work enter the IP
address of the Raumfeld Base into the
address bar, e.g. \\192.168.0.15.
Question 2: The Raumfeld Base does
not appear under “File sharing” in the
Mac OS Finder. What can I do?
≥ Open the menu item “Go > Connect
to server...” in the Finder. Then enter
smb://base.local into the field “Server
address” and confirm the dialog box
that appears afterwards.
Question 3: My USB memory device
is not recognised as a music resource.
What could be the reason for this?
≥ USB memory devices are only
included as a music resource if they
are connected to the host of the Raum-
feld system. In a system with a Raum-
feld Base (see page 13), this is the Base.
In a system without Raumfeld Base, you
can specify the device you would like to
act as host under “Settings > Network >
Host configuration”. Please also note that
USB hard drives which are connected
to a Raumfeld playback device need
to have their own power supply. This