User's Manual

6-9
User Manual PN 84468 Rev H
Alerts
Table 6-2 Alerts / Error Messages
Alert Name
Description
Level
Additional Information
Corrective Action
ANT_CABLE
Cable loss excessive; check system;
performance maybe degraded.
Critical
Cable loss may exceed the
system spec of 10 dB
Check Antenna cable for
damage or loose
connections. Replace if
necessary.
ANT_MISSING
Unable to detect antenna
Fault
Check Antenna for
damage. Check for loose
connections. Remove and
reinstall the antenna. If
problem continues, the
antenna may need to be
replaced.
ANTENNA_POST_FAIL
URE
The antenna has failed POWER ON
SELF TEST
Fault
Check Antenna for
damage. Check for loose
connections. Remove and
reinstall the antenna. If
problem continues, the
antenna may need to be
replaced.
BCX-denial
Failed to connect to pass data,
reason – location
Fault
Restart TU. Contact
representative if problem
persists for more than 4
hours.
BCX_IBIT_FAILURE
The BCX has failed “Initiated Built
In Self-Test” View Logs for details.
Fault
Open
http://portal.thaleslink (or
https://portal.thaleslink)
and review Self-Test logs.
Restart the Terminal Unit.
If problem persists,
contact representative.