User's Manual

Table Of Contents
InterSense Doc. No. 072-00105-0I07 Rev. 4.2
IS-900 User Guide Page 103 of 177
9. Appendix D – Care & Maintenance
Care and Cleaning
When not in use, always return your IS-900 wireless devices (Wand and Wireless Transmitter) to
InterSense’s MicroTrax Docking Station or individual charger. The first step to keeping the IS-900
clean is to keep dirt and dust from accumulating. Try to keep the area around the system clear
and clean. Open ports in the rear of the base unit can quickly accumulate dust and dirt that can
affect their functioning.
Recommended cleaning materials are the same as those for computers. Antistatic cloths, which
not only clean the components, but also reduce static electricity, should always be used.
Cleaning solutions should be applied to the cloth and not directly on any part of the system
components.
Phone & email support
Any questions regarding the care and maintenance of your IS-900 system can be handled by
phone (781) 541-7624 (Toll Free in the US 888-359-8478 x7624) or by email
techsupport@intersense.com. Please see the Support page at www.intersense.com/support
for the technical support contact information.
Returns to InterSense
If you need to return a component to InterSense for replacement or repair, contact InterSense
prior to shipment to obtain a Return Authorization (RA) number. When calling, please look on the
back of IS-900 Processor to provide the serial number and the serial number of any devices you
need to return to help us complete the RA process.
To request an RMA please use the link below and follow the instructions:
http://www.intersense.com/rma
Please note that InterSense will not be responsible for materials returned without an RMA
number clearly marked on the outside of the shipping package.
Batteries
Read the Warnings and Precautionary Statements at the beginning of the manual regarding the
Lithium-Ion rechargeable batteries.
Electrical power
IS-900 MicroTrax Charging Station: Input 100-240 VAC, 50/60 Hz; Output +5VDC, 2.5A
Fuses
There are no user replaceable fuses in either the Wireless Transmitter Module or Receiver Base
Module.