Warranty

ManualsBrandsThe Home Depot ManualsProtection Plans3-Year Protection Plan for Riding Mowers ($1000-$1999.99)

265 v. ____1____(03/14)

This is a legal contract (referred to hereinafter as the “Plan”). By purchasing it, you understand that it is such a

contract and acknowledge that you have had the opportunity to read the terms and conditions set forth herein. This

is not a contract of insurance.

Obligor: The Company obligated under the Plan in all states except Florida and Washington is Asurion

Consumer Solutions, Inc., whose address is P.O. Box 061078, Chicago, Illinois 60606-1078, telephone 1-866-

856-3882. In Florida the company obligated under this Plan is Asurion Consumer Solutions of Florida, Inc.,

P.O. Box 1340, Sterling, Virginia 20167, telephone 1-866-856-3882. In Washington, the company obligated under

this Plan is: ServicePlan, Inc., 175 W. Jackson, 11

Floor, Chicago, IL 60604.

Definitions: (1) “we”, “us”, or “our” refer to the Company obligated under this Plan, as referenced above; (2)

”administrator” refers to (a) Asurion Services, LLC in all states and DC except in AL, AZ and FL; (b) Asurion

Consumer Solutions, Inc. in AL and AZ; and (c) Asurion Consumer Solutions of Florida, Inc. in FL (“Asurion” refers

collectively to Asurion Services, LLC, Asurion Consumer Solutions, Inc. and Asurion Consumer Solutions of

Florida, Inc.)The administrator can be contacted at: P.O. Box 1340, Sterling, Virginia 20166; (3) “retailer” refers to

Home Depot U.S.A., Inc.; (4) “breakdown” refers to the mechanical or electrical failure of the products caused by:

a) defects in materials/and or workmanship, b) normal wear and tear c) dust, heat, or humidity, and d) power

surges; (5) “product” refers to the consumer item which you purchased concurrently with and is covered by this

Plan; and (6) “you”, “your”, and “service contract holder” refers to the individual who purchased the product and the

Plan or the individual to whom the Plan was transferred to as per these terms and conditions.

Instructions: You must keep the receipt for your product; it is an integral part of this Plan and you may be required

to reference it to obtain service. This Plan, including the terms, conditions, limitations, exceptions and exclusions,

and the receipt containing the length of this Plan and product identification, constitute the entire agreement.

Replacement Plans (products less than $300):

What is Covered: This Plan covers the replacement of your product in the event the product experiences a

covered breakdown which is not concurrently covered under any insurance policy or any other service contract. We

may replace your product with a replacement product or we may, at our discretion, issue you a Home Depot gift

card or check for the original purchase price of that product, including taxes, as indicated on your sales receipt.

This Plan includes the following enhanced coverage beginning on your date of purchase:

 Surge protection

 Preventative Maintenance Part Reimbursement Add-On Program for All Lawn Mowers and

Tractors: You will receive a 30% reimbursement (up to $500) on select preventative maintenance parts

purchased at retailer locations, online at homedepot.com or on the retailer’s mobile application for the

duration of this Contract. The preventative maintenance parts eligible for this reimbursement are

batteries, belts, blades, filters, oil, spark plugs, and tires. There is a $500 limit on the preventative

maintenance rebate for the life of the Contract. You must contact Asurion at 1-800-HOMEDEPOT (1-

800-466-3337) to file a claim for this reimbursement. You will be required to provide Asurion with a copy

of the sales receipt to obtain the reimbursement. Retailer will not apply the aforementioned

reimbursement amount to the purchase of these products in its stores, on its website or its mobile

applications.

Term of Coverage: The term of the Replacement Plan coverage begins immediately following the expiration of the

manufacturer’s labor warranty and remains in effect unless cancelled or fulfilled pursuant to the provisions below

for the term indicated on your sales receipt. Our obligations under this Plan will be considered fulfilled if we provide

you with a replacement product, a check, or Home Depot gift card for the original purchase price of your product,

including taxes as indicated on your sales receipt.

How it works: If your product experiences a breakdown, contact customer service at 1-800-HOMEDEPOT (1-800-

466-3337) to process your claim. At our sole discretion, we may require that you return the covered product to us

as a condition to receiving a replacement product. We will pay for the cost of shipping your product back to our

authorized service center for replacement. Once your product has been replaced, all of our obligations under this

Plan have been fulfilled in their entirety.

Service Plans (products $300 and over other than Hot Water Heaters and Major Appliances):

What is Covered: This Plan covers parts and labor costs to repair your product in the event your product

experiences a breakdown which is not concurrently covered under any insurance policy or any other service

contract. If we determine that we cannot service your product as specified in this Plan, we may replace it with a

replacement product or we may at our discretion issue you a Home Depot gift card or check for the original

purchase price of that product, including taxes, as indicated on your sales receipt. Non-original manufacturer’s

parts may be used for repair of the product if the manufacturer’s parts are unavailable or more costly.

This Plan includes the following enhanced coverage beginning on your date of purchase:

Summary of content (9 pages)

PAGE 1
This is a legal contract (referred to hereinafter as the “Plan”). By purchasing it, you understand that it is such a contract and acknowledge that you have had the opportunity to read the terms and conditions set forth herein. This is not a contract of insurance. Obligor: The Company obligated under the Plan in all states except Florida and Washington is Asurion Consumer Solutions, Inc., whose address is P.O. Box 061078, Chicago, Illinois 60606-1078, telephone 1-866856-3882.
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   Pickup and delivery for products with an original purchase price of $799 and above. Surge protection Preventative Maintenance Part Reimbursement Add-On Program for All Lawn Mowers and Tractors: You will receive a 30% reimbursement (up to $500) on select preventative maintenance parts purchased at retailer locations, online at homedepot.com or on the retailer’s mobile application for the duration of this Contract.
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What is Covered: This Plan covers parts and labor costs to repair your product in the event your product experiences a breakdown which is not concurrently covered under any insurance policy or any other service contract.
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Moving: Except for coverage for water heaters, in the event you move or relocate, please contact us so we may update your service address. Replacement Products: We may replace your product with a NEW, REMANUFACTURED, OR A PRODUCT OF LIKE KIND AND QUALITY THAT PERFORMS TO THE FACTORY SPECIFICATIONS OF THE ORIGINAL PRODUCT.
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800-209-6206. In WA: Obligations of the Obligor under this Plan are backed by the full faith and credit of the Obligor. Arbitration Agreement: Please read this Arbitration Agreement carefully. It affects Your rights. Most of Your concerns about this Plan can be addressed simply by contacting us at 866-856-3882.
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PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless you and we agree otherwise, the arbitrator may not consolidate the dispute of another person with your or our dispute and may not preside over any form of a representative or class proceeding. If this specific provision of this Arbitration Agreement is found to be unenforceable, then the entirety of this Arbitration Agreement shall be null and void.
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within ten (10) days if delivered at the point of sale, we shall refund to you the unearned pro rata premium, less any claims paid. An administrative fee not to exceed ten (10) percent of the premium fee by you may be charged by us. Any refund due to you will be credited to any outstanding balance of your account, and the excess, if any shall be refunded to you.
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South Carolina Residents: To prevent any further damage, please refer to the owner’s manual. In the event the service Plan provider does not provide covered service within sixty (60) days of proof of loss by the Plan holder, the Plan holder is entitled to apply directly to the Insurance Company. If the Insurance Company does not resolve such matters within sixty (60) days of proof of loss, they may contact the SC Department of Insurance, P.O. Box 100105, Columbia, SC 29202-3105, (800) 768-3467.
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CUSTOMER INFORMATION (SERVICE CONTRACT) FIRST NAME: LAST NAME(S): ADDRESS: CITY: STATE: APT. NO./OFFICE: ZIP: SALES ASSOCIATE: 265 v.