Warranty

The Plumber’s Choice Warranty
The Plumber’s Choice honors all warranties for one year on all of our products. If you
are experiencing an issue with a product purchased through The Plumber’s Choice that
is still covered by a valid warranty, please contact a Customer Service Representative.
Plumber’s Choice will advise you of the next steps for getting your replacement. In
some cases, this will require you to troubleshoot the issue with the customer service
directly to obtain a case or claim number. Because of the nature of warranty claims,
this process can sometimes take several business days. We will do everything we can to
minimize the wait and resolve your issue.
Warranty policies for such items typically cover parts only and labor costs are rarely
covered. Most warranties will allow for replacement only. Items are generally not
eligible to return for credit. Customers are responsible for the shipping costs to send the
warranty item back to us and The Plumber’s Choice will pay the shipping costs to send
out the replacement.