User manual

Symptom Remedy
No sound 1. Check the power supply of transmitter and receiver.
2. Make sure that transmitter and receiver are operating in the same frequency
range. The frequency can be found on the devices.
3. Are transmitter and receiver set to the same channel?
4. Check the connection between the transmitter and the connected micro‐
phone and the receiver and the connected ear phone.
5. See if the sound transmission works when you move the receiver closer to the
transmitter.
6. Make sure that no metal objects near the transmitter or receiver obstruct the
transmission.
Transmission is interrupted. 1. If you use more than one wireless system at the same time, check the used
frequency groups and channels.
2. Interference can also be caused by televisions, radios or mobile phones.
The sound is distorted. Change the volume setting of the transmitter and the receiver for test purposes.
Troubleshooting
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
53