User`s manual
Appendix B: Customer Support 
If your N5200 is not working properly, we encourage you to check out Chapter 8: 
Troubleshooting, located in this manual. You can also try to ensure that you are 
using the latest firmware version for your N5200. Thecus is committed to 
providing free firmware upgrades to our customers. Our newest firmware is 
available on our Download Center: 
http://www.thecus.com/download.php 
If you are still experiencing problems with your N5200, or require a Return 
Merchandise Authorization (RMA), feel free to contact technical support via our 
Technical Support Website: 
http://www.thecus.com/support_tech.php 
Customers in the US should send all technical support enquiries to this email 
address: 
support-us@thecus.com 
For Sales Information you can e-mail us at: 
sales@thecus.com 
Thank you for choosing 
Thecus! 
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