Full Product Manual

MPS TOUCHVIEW

3.0 USER MANUAL

TROUBLESHOOTING MAIN MENU:

1. TheraMitter™ banks are not working

2. TheraMitter™ bank will not heat

3. One of the sauna TheraMitter™ banks are not working

4. Sauna only reaches 125°F (52°C)

5. No display on the MPS Touchview

3.0 Controller Screen (or display is locked up)

6. No power to any components including interior light

7. Connect USB Cable Message displayed on MPS Touchview

3.0 Controller Screen

8. Connect Temp Sensor Cable message displayed on MPS Touchview

3.0 Controller Screen

9. Sauna light not working

10. Assembly bolts will not line up

CAUTION: ALWAYS DISCONNECT POWER SUPPLY

BEFORE SERVICING!!!!!

1. TheraMitter™ banks are not working:

Solution:

Sauna is not plugged into control box. Unplug sauna from outlet. Locate sauna control box. Remove the 2 wood screws from the

control box housing. Check all plugs to assure they are fully plugged into control box. Plug sauna back into outlet. On the control

panel touch on - off button. The heat indicator icon should appear. Wait a few minutes, then place hand in front of TheraMitter™ to

check for warmth.

2. TheraMitter™ bank will not heat:

Solution:

Check the MPS settings to be sure that the TheraMitter™ banks are set at 100%.

Check plug in connection at the power supply box on the outside back wall of TheraSauna.

Check the power cords in the top of the walls.

Check connections at the TheraMitter™ box.

3. One of the sauna TheraMitter™ banks are not working:

Solution:

TheraMitter™ bank is not plugged in. Unplug sauna from outlet. Remove screws holding wood trim around TheraMitter™ bank.

Remove screws holding TheraMitter™ box into the wall. Pull TheraMitter™ bank out of wall and check to be sure TheraMitter™

bank is plugged in. Plug sauna back into outlet.

4. Sauna only reaches 125°F (52°C):

Highest Operational Temperature Limit is 135ºF - 140ºF.

Solution:

If all TheraMitter™ banks produce heat, then local power variance and/or ambient temperature may prevent sauna from getting

any hotter. Close vent, be sure door & ceiling are not letting in unnecessary outside air. If ambient temp of room is below 70°F, this

can cause the sauna to heat up more slowly. Do not use extension cord as this can cause voltage drop and not allow TheraMitter™

banks to reach normal temperature. This is not a sign of a sauna problem.

TROUBLESHOOTING

PLEASE NOTE: BE SURE TO OPERATE YOUR SAUNA WITH DOOR OPEN FOR  HOUR BEFORE USING.