Full Product Manual

25
HELPFUL TROUBLESHOOTING HINTS
*CAUTION DISCONNECT POWER SUPPLY BEFORE SERVICING*
PROBLEM
CAUSE
TIPS
Sauna light not
working
Light not plugged
in
Remove light mounting screw and light will come off the
wall. Check light plug to be sure it is plugged in securely.
Sauna light not
working
Bad light bulb
Check light bulb in separate light socket.
OH message
displayed on control
panel
System has
overheated
No service needed. Allow sauna to cool down and
resume use as normal.
Assembly bolts will
not line up
Floor not level
Walls may have to be raised, lowered or
tilted to align bolt holes.
Bolts line up but will
not screw all the
way into receiver
Bolts holes have
saw dust or a
burr in them
Clean bolt holes with Q-tip. Screw a bolt into all 14
assembly holes to assure there is no burr in them.
Lubricate bolts with small amount of petroleum jelly.
Heaters not working
Heaters not
plugged into
control box.
Unplug sauna from outlet. Locate sauna control box.
Remove the 2 wood screws from the control box
housing. Check all plugs to assure they are fully plugged
into control box. Plug sauna back into outlet. On the
control panel touch on - off button. The heat indicator
light should come on. Wait a few minutes. Then place
hand in front of heater to check for warmth.
No display on
control panels
Panels not
plugged into
control box
Unplug sauna from outlet. Locate sauna control box.
Remove the 2 wood screws from the control box
housing. Check all plugs to assure they are fully plugged
into control box. Plug sauna back into outlet.
No display on one
control panel
Panel not
plugged in
Remove Panel off the wall. Check to see if panel is
plugged into wiring harness.
One of the sauna
heaters not working
Heater not
plugged in
Unplug sauna from outlet. Remove screws holding wood
trim around heater. Remove screws holding heater box
into the wall. Pull heater out of wall and check to be sure
heater is plugged in. Plug sauna back into outlet.
Sauna only reaches
125°F (52°C)
Line
Voltage
Variance
Ambient Temp
This is not a defective sauna.
If all heater elements produce heat then local power
variance and/or ambient temperature may prevent sauna
from getting any hotter, close vent.
Ambient temp of room is below 70°F.
Do not use extension cord.
SN message
displayed on control
panel
Temperature
sensor
has failed
Locate sauna control box and remove crews holding the
sauna control box lid. Unplug round gray temperature
sensor wire and replace with new sensor assembly.