Operating Guide

25
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
 When igniter knob is
pressed in there is no
spark at ODS/pilot.
 Igniter electrode is
positioned wrongly.
 Cables between switch,
battery pack, igniter and
igniter electrode may be
loose, pinched, wet or
broken.
 Bad igniter
 No battery or battery used
out.
 Reposition igniter electrode.
 Secure or replace cables
between switch, battery pack,
igniter and igniter electrode.
 Replace igniter.
 Install or replace battery.
 When igniter knob is
pressed in there is a
spark at ODS/pilot but
no ignition.
 Gas supply is turned off or
equipment shutoff valve is
closed.
 Control knob not fully
pressed in while pressing
igniter button.
 Air in gas lines when
installed.
 ODS/pilot is clogged.
 Control knob not in PILOT
position.
 External shut off valve on
gas supply opened too fast
and blocked appliance
regulator in heater.
 Turn on gas supply or open
equipment shutoff valve.
 Fully press in control knob while
pressing igniter button.
 Continue holding down control
knob. Repeat igniting operation
until air is removed.
 Clean ODS/pilot or replace
ODS/pilot assembly.
 Turn control knob to PILOT
position.
 Close external shut off valve
and re-open slowly.
 ODS/pilot lights but
flame goes out when
control knob is released.
 Both control and igniter
knobs are not fully pushed
down.
 Thermocouples are not
heated enough.
 External shutoff valve of gas
supply is not fully opened.
 Thermocouple connections
are loose or damaged.
 Control valve damaged.
 Press in both the igniter and pilot
knobs fully. While holding igniter
down, set control knob to number
5. Run heater for 15 minutes.
 After ODS/pilot lights, keep both
knobs depressed for at least 15
seconds.
 Fully open equipment shutoff
valve.
 Secure or replace thermocouple
connections.
 Contact customer service.
 Burner(s) does not light
after ODS/pilot is lit
stably
 Burner orifice is clogged.
 Burner orifice diameter is too
small.
 Inlet gas pressure is too low.
 Clean burner orifice or replace
burner orifice.
 Contact customer service.
 Contact local gas supplier.
 Delayed ignition of
burner(s).
 Manifold pressure is too low.
 Burner orifice is clogged.
 Contact local gas supplier.
 Clean or replace burner orifice.
 Burner backfiring during
combustion.
 Burner orifice is clogged.
 Burner is damaged.
 Gas regulator or/and
appliance regulator are
defective.
 Clean burner using compressed
air or replace burner orifice.
 Contact customer service.
 Contact customer service.
 Slight smoke or odor
during initial operation.
 Residues from
manufacturing processes.
 Problem will dissipate after a few
hours of operation in high setting.
Ensure appropriate ventilation
during this time.