Owners Manual

Disposal en-us
35
Issue Cause and troubleshooting
The cooktop stops heating. A mes-
sage is shown on the display
The cooking zone has been operating continuously for an extended period of time
without interaction. The automatic time limitation has been triggered.
▶
Touch ⁠.
a You can set the cooking zone.
The cooking position has been
switched off. is displayed.
The cooking sensor has overheated.
1. Wait until the cooking sensor has cooled down.
2. Activate the cooking sensor function again.
All cooking position adjacent to the
cooking sensor have been
switched off. is displayed.
The cooking sensor has overheated.
1. If you are not using the cooking sensor function, remove the wireless cooking
sensor from the cookware and keep it away from the cooking zones and other
heat sources.
2. Turn the cooking zone back on.
is displayed. The battery of the wireless cooking sensor is almost drained.
▶
Replace the 3 V CR2032 battery.
→ "Wireless cooking sensor", Page23
is displayed. The connection to the cooking sensor is lost.
▶
Deactivate the cooking sensor function and activate it again.
is displayed. The wireless cooking sensor is faulty.
▶
Inform Customer Support.
The cooking sensor symbol does
not light up and the wireless cook-
ing sensor is not responding.
The battery of the wireless cooking sensor is almost drained.
▶
Replace the 3 V CR2032 battery.
→ "Wireless cooking sensor", Page23
The connection to the cooking sensor is lost.
1. Press and hold the symbol on the wireless cooking sensor for 8-10seconds.
2. Reconnect the wireless cooking sensor to the cooktop.
→ "Wireless cooking sensor", Page23
3. If the problem persists, call Customer Support.
The cooking sensor indicator
flashes twice.
The battery of the wireless cooking sensor is almost drained.
▶
Replace the 3 V CR2032 battery.
→ "Wireless cooking sensor", Page23
The cooking sensor indicator
flashes three times.
The connection to the cooking sensor is lost.
1. Press and hold the symbol on the wireless cooking sensor for 8-10seconds.
2. Reconnect the wireless cooking sensor to the cooktop.
→ "Wireless cooking sensor", Page23
3. If the problem persists, call Customer Support.
is displayed. The cooktop is unable to connect to your home network or to the hood.
1. Switch the appliance off and on again.
a If the fault was a one-off occurrence, the message disappears.
2. If the message appears again, call after-sales service. Please specify the exact
error message when calling.
→ "Customer service", Page37
/ The supply voltage is incorrect. It is outside the normal operating range.
▶
Contact your electrical utility provider.
The cooking zones do not heat up.
is displayed.
Demo mode is activated.
Disposal
11 Disposal
Disposal
Find out here how to dispose of old appliances correctly.
11.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
▶
Dispose of the appliance in an environmentally respon-
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.