Manual

Eliminating faults en-us
31
Eliminating faults
Eliminating faults
Eliminating faults
You can eliminate minor faults on your appliance yourself. Please read the information on eliminating faults before
contacting Customer Support. This may avoid unnecessary repair costs.
WARNING
Risk of injury!
Improper repairs are dangerous.
▶
Only authorized service providers should repair the appliance.
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If the appliance has an issue, call Customer Support.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
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Repairs to the appliance should only be performed by authorized service providers.
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Only original spare parts may be used to repair the appliance.
Malfunctions
Fault Cause Troubleshooting
Oven door is locked and will not open, even
after cooling
The door lock is engaged 1. Turn the oven off at the circuit breaker and wait five
minutes.
2. Turn breaker back on.
a The oven should reset itself and will be operable.
Oven is not heating There is no power supply to the appliance 1. Check circuit breaker or fuse box to your house.
2. Make sure there is proper electrical power to the oven.
There is no cooking temperature set
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Set a heating mode temperature.
Baking results are not as expected The rack position in not ideal 1. Refer to the cooking charts for the recommended rack
position.
2. Check "Getting the most out of your appliance" for tips
and suggestions.
Food takes longer to cook than expected The oven temperature needs to be recali-
brated
Note:The oven is carefully calibrated to provide accurate
results.
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If food is consistently too brown or too light the temper-
ature can be offset.
→"Oven temperature offset", Page20
Food is overcooked The oven temperature needs to be recali-
brated
Note:The oven is carefully calibrated to provide accurate
results.
▶
If food is consistently too brown or too light the temper-
ature can be offset.
→"Oven temperature offset", Page20
Oven light is not working properly The oven light bulb is loose or defective
▶
Replace or reinsert the light bulb.
→"Replacing an oven light bulb", Page28
Tip:Touching the bulb with fingers may cause the bulb
to burn out.
Oven light does not turn off The oven door does not close properly 1. Check the oven door for obstructions.
2. Check to see if the hinge is bent.
The oven light is turned on
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Press the oven light button to turn the oven light off.
Cannot remove lens cover on light There is soil build-up around the lens cover
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Wipe the lens cover area with a clean, dry towel, then
try to remove the lens cover.
Oven is not self-cleaning properly The oven is too hot to start self clean 1. Allow the oven to cool before running self clean.
2. Always wipe out loose soils or heavy spillovers before
running self clean.
3. If the oven is heavily soiled, set the maximum self clean
time.
Clock and timer are not working properly There is no power supply to the appliance 1. Check circuit breaker or fuse box to your house.
2. Make sure there is proper electrical power to the oven.