Instructions for Use

Table Of Contents
Eliminating faults en-us
31
Eliminating faults
Eliminating faults
Eliminating faults
You can eliminate minor faults on your appliance yourself. Please read the information on eliminating faults before con-
tacting Customer Support. This may avoid unnecessary repair costs.
WARNING
Risk of injury!
Improper repairs are dangerous.
Only authorized service providers should repair the appliance.
If the appliance has an issue, call Customer Support.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be performed by authorized service providers.
Only original spare parts may be used to repair the appliance.
Malfunctions
Fault Cause Troubleshooting
Oven door is locked and will not
open, even after cooling
The door lock is engaged 1. Turn the oven off at the circuit breaker and
wait five minutes.
2. Turn breaker back on.
a The oven should reset itself and will be oper-
able.
Oven is not heating There is no power supply to the
appliance
1. Check circuit breaker or fuse box to your
house.
2. Make sure there is proper electrical power to
the oven.
There is no cooking temperature
set
Set a heating mode temperature.
Baking results are not as expected The rack position in not ideal 1. Refer to the cooking charts for the recom-
mended rack position.
2. Check "Getting the most out of your appli-
ance" for tips and suggestions.
Food takes longer to cook than ex-
pected
The oven temperature needs to be
recalibrated
Note:The oven is carefully calibrated to pro-
vide accurate results.
If food is consistently too brown or too light
the temperature can be offset.
→"Oven temperature offset", Page20
Food is overcooked The oven temperature needs to be
recalibrated
Note:The oven is carefully calibrated to pro-
vide accurate results.
If food is consistently too brown or too light
the temperature can be offset.
→"Oven temperature offset", Page20
Oven light is not working properly The oven light bulb is loose or de-
fective
Replace or reinsert the light bulb.
→"Replacing an oven light bulb", Page28
Tip:Touching the bulb with fingers may
cause the bulb to burn out.
Oven light does not turn off The oven door does not close
properly
1. Check the oven door for obstructions.
2. Check to see if the hinge is bent.
The oven light is turned on
Press the oven light button to turn the oven
light off.
Cannot remove lens cover on light There is soil build-up around the
lens cover
Wipe the lens cover area with a clean, dry
towel, then try to remove the lens cover.