Instructions for Use

39
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies
to
The limited warranty provided by BSH Home Appliances
(“Thermador“) in this Statement of Limited Product
Warranty applies only to the Thermador appliance sold to
you (“Product“), provided that the Product was
purchased:
▯ For your normal, household (non-commercial) use,
and has in fact at all times only been used for normal
household purposes.
▯ New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial
use.
▯ Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely event
of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven
hundred and thirty (730) days from the date of the
original purchase. The foregoing timeline begins to run
upon the date of the original purchase, and shall not be
stalled, tolled, extended, or suspended, for any reason
whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches
of stainless steel, paint/porcelain blemishes, chip, dents,
or other damage to the finish) of the Product, for a period
of sixty (60) days from the date of purchase or closing
date for new construction. This cosmetic warranty
excludes slight color variations due to inherent
differences in painted and porcelain parts, as well as
differences caused by kitchen lighting, product location,
or other similar factors. This cosmetic warranty
specifically excludes any display, floor, “As Is”, or “B”
stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations
stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship.
If reasonable attempts to repair the Product have been
made without success, then Thermador will replace your
Product (upgraded models may be available to you, in
Thermador’s sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective
parts to be replaced with parts of a different type or
design than the original part. All removed parts and
components shall become the property of Thermador at
its sole option. All replaced and/or repaired parts shall
assume the identity of the original part for purposes of
this warranty and this warranty shall not be extended with
respect to such parts. Thermador's sole liability and
responsibility hereunder is to repair manufacturer-
defective Product only, using a Thermador-authorized
service provider during normal business hours. For
safety and property damage concerns, Thermador highly
recommends that you do not attempt to repair the
Product yourself, or use a non-authorized service
provider; Thermador will have no responsibility or liability
for repairs or work performed by a non-authorized
service provider. Authorized service providers are those
persons or companies that have been specially trained
on Thermador products, and who possess, in
Thermador's opinion, a superior reputation for customer
service and technical ability (note that they are
independent entities and are not agents, partners,
affiliates or representatives of Thermador).
Notwithstanding the foregoing, Thermador will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably
inaccessible, hazardous, threatening, or treacherous
locale, surroundings, or environment; in any such event,
if you request, Thermador would still pay for labor and
parts and ship the parts to the nearest authorized service
provider, but you would still be fully liable and
responsible for any travel time or other special charges
by the service company, assuming they agree to make
the service call.
Out of Warranty Product
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs,
prorates, or Product replacement, once this warranty has
expired.
Warranty Exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of
Thermador, including without limitation, one or more of
the following:
▯ Use of the Product in anything other than its normal,
customary and intended manner (including without
limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
▯ Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure
to maintain, improper or negligent installation,
tampering, failure to follow operating instructions,
mishandling, unauthorized service (including self
performed "fixing" or exploration of the appliance's
internal workings).
▯ Adjustment, alteration or modification of any kind.
▯ A failure to comply with any applicable state, local,
city, or county electrical, plumbing and/or building