Warranty

Limited Warranty
Thermos warrants this Thermos brand product to be free from any defects in material or
workmanship five years from date of purchase. We will, at our option, repair or replace any
product component part that fails to conform to this warranty within 30 days after its receipt by
our factory service department. IN NO EVENT WILL THERMOS BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. Some states or provinces do
not allow the exclusion of incidental, consequential or special damages, so the preceding
exclusion may not apply to you. This is a factory guarantee. Do not return this product to the
retailer. Send defective product directly to:
Thermos L.L.C. – Warranty Service
355 Thermos Road
Batesville, MS 38606 USA
1-800-831-9242
www.thermos.com
Canadian Thermos Products Inc. – Warranty Service
355 Thermos Road
Batesville, MS 38606 USA
1-800-831-9242
www.thermos.com
*Except for JMW500.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state or province to province.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.