Product Info

www.thinkcar.com
THINKTOOL X10
31
Q: Non-standard OBDII vehicle diagnosis interface connection?
A: There is non-standard conversion connector in the equipment packing case. Connect it according to the
method described in the manual.
Q: Why cannot diagnosis equipment communicate with vehicle ECU?
A: Ensure that the diagnosis cable is connected correctly. Make sure the ignition key is turned on. If all
the checks are normal, please send the following information to us through the function module of
"Diagnosis Feedback": VIN code, model and model year.
Q: Why cannot it enter the vehicle ECU system?
A: Ensure the vehicle is equipped with this system. Ensure that the system is electronically controlled.
Ensure that the diagnosis cable is connected correctly. Ensure that the ignition key is turned on.
Q: The diagnosis software has abnormality in use.
A: Click
"
Others
" →"
Diagnosis Feedback
"
to feedback the specifi c problems to us for improvement.
Q: The downloaded diagnosis software is inconsistent with the serial number.
A: Multiple pieces of diagnosis equipment are registered with the account, but corresponding diagnosis
equipment serial number is not selected.
Enter "Personal"
→"
My Equipment
"
to select corresponding diagnosis equipment serial number. Long
press to delete the model software with the problem, and then enter the upgrading center to download
the diagnosis software again.