Warranty

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Messina
Limited Warranty
Manufacturer's Limited Warranty
Frame warranty: Our Messina outdoor furniture is warranted by the manufacturer to the original purchaser for a
period of five (5) years from the date of purchase, when purchased at The Home Depot® or homedepot.com, against
defects in workmanship and materials. If your Messina outdoor furniture fails structurally during normal use within five
(5) years of purchase, the manufacturer will repair or replace the frame at its discretion (with the same or similar
product if the original product is discontinued) at no charge. The finish is warranted against peeling, cracking, blistering
or fading for a period of one (1) year provided the product has not been scratched or abraded. Scratches and chips
resulting from normal wear and tear are not covered. Stains as a result of chemical spills and certain food items are
not covered. Due to the unique nature of hand-applied finishes, the color of a replacement item might not match that
of the original item.
Cushion warranty: Cushions are warranted for a one (1) year period against seams separating or tearing.
Sunbrella
®
fabric warranty: Sunbrella provides a five (5) year limited warranty on fabrics. The Sunbrella fabrics used
on our Messina outdoor furniture are warranted to the original purchaser, protecting against Sunbrella fabrics
becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight,
mildew and atmospheric chemicals. This warranty covers Sunbrella fabric only. This warranty does not cover normal
care and cleaning; damage from misuse or abuse; improper installation; or costs associated with replacement of the
fabric, including labor and installation. Sunbrella’s liability is expressly limited to this warranty. Sunbrella reserves the
right to inspect the fabric submitted for claim. Proof of purchase will be required. Sunbrella will supply new equivalent
fabric to replace the fabric that becomes unserviceable.
Warranty exclusions: Manufacturer’s warranty excludes the following: Furniture damaged as a result of being
dropped or other abuse or unreasonable use. Improper assembly, care, cleaning, maintenance or handling. Damage,
buckling or splitting of frame, welds or tubing resulting from exposure to water and freezing temperatures. Corrosion
or rusting of hardware. Scratches and chips resulting from normal wear and tear, including fading of the finish after
being exposed to the elements. Glass table top against breakage (use care when unpacking). Furniture sold as display
model, clearance items or other as-is condition. Freight damage. Damage due to acts of nature, vandalism, fire, God or
war. Use for/in commercial purposes. Independently purchased parts or replacement parts. Loss of time and/or
inconvenience, money, travel packaging or any other consequential or incidental damages. In no event shall the
manufacturer’s responsibility exceed the value of the replacement product.
Freight: Shipping and handling charges are at all times the responsibility of the claimant. We do not ship our outdoor
furniture outside the United States of America.
Warranty is to the original purchaser and is not transferable. Warranty covers only Messina outdoor furniture from
Thomasville purchased at The Home Depot stores and at homedepot.com. All warranty claims must be submitted
with a dated cash register receipt from The Home Depot within the warranty period. Should replacement of the
warranted item be unavailable, the manufacturer reserves the right to substitute an item of its choice similar in style,
color and quality. For quality control purposes and verification, we reserve the right to request photographs of the
damage item. The terms of this warranty are subject to change without notice.
To obtain warranty service, please contact Customer Service toll-free at 1-800-660-6314 between the hours of 9:00
am and 5:30 pm EST, Monday through Friday, or email us at messinaoutdoor@thomasville.com.
Thomasville
®
is a federally registered trademark of Thomasville Home Furnishings, Inc. © 2011 Thomasville Home Furnishings, Inc. All rights reserved.
Sunbrella
®
is a registered trademark of Glen Raven, Inc. Copyright © 2011. All rights reserved.
The Home Depot
®
is a registered trademark of Homer TLC, Inc. All rights reserved.

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