User's Manual

Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’ s Caller ID memory
stores the data for the 40 most recent calls you received so you can see who
called while you were unavailable. When the 41st call is received, the oldest
Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how
many calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the caller ID-volume (  ) button to review the newest CID record.
3. Press the caller ID-volume (  ) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume (  or ) button to display the desired record.
3. Press the TALK/CALLBACK or SPEAKER button. The number dials
automatically.
NOTE: Depending on (a) how the incoming caller
’’
’’
’ s phone
number is formatted when it is received, and (b) whether or not
you previously pre-programmed your local area code into the set
up menu, you may need to adjust the format of the incoming
caller
’’
’’
’ s stored phone number before making the call, press the
format/conf button to adjust the number, and try again.
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “ 1” 1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits 3-digit area code + 317-888-8888
7-digit telephone number.
Seven digits 7-digit telephone number. 888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’ s internal memory.
NOTE: It is important that you format CID records correctly
BEFORE storing in internal memory as you cannot reformat CID
records stored in memory.
1. Make sure the phone is OFF (not in talk mode).
2. Use the caller ID-volume (  or ) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
memory button.
NOTE: Press the *exit button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is
non-numeric, the unit will not allow this record to transfer to the
internal user memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you
enter the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old
memory in that location. You will hear a confirmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume (  or ) button to display the CID record you want to
delete.
3. Press the delete button. The display shows DELETE CALL ID?
4. Press the delete button to erase the record showing in the display. The display
shows DELETED.
NOTE: Press the *exit button to return to the standby mode without
deleting any CID records.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume (  or ) button to display any Caller ID record.
3. Press and hold the delete button until DELETE ALL? shows in the display.
4. Press delete button to erase all of the current CID records. The display shows
DELETED followed by NO CALLS.
NOTE: Press the *exit button to return to the standby mode
without deleting any CID records.
Memory
Each handset can store up to fifty 20-digit numbers with up to 15-character
names in memory for quick dialing. This memory feature is in addition to the CID
memory log, which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-
volume (  or ) button to scroll to desired the memory location.
NOTE: If the memory location is occupied, the memory location
number and stored name and telephone number shows in the
display. If the memory location is empty, EMPTY shows in the
display.
4. Press the memory button. The display shows ENTER NAME.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith,
press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second
letter L, and press the 1 key to insert a space between the first and last name.
Press the 7 key 4 times for the letter S; press the 6 key once for the letter M;
press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the
4 key twice for the letter H.
NOTE: If you make a mistake press the delete button to
backspace and erase the wrong character(s) or number(s).
6. Press the memory button to confirm and save the record. The display shows
ENTER TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #pause/ringer button), and press the memory button again to save
the record. The unit beeps to confirm.
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
8. To enter another name and number in a different memory location, return to
step 2 and repeat the process.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
1. Make sure the phone in OFF (not in TALK mode).
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume (  or ) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
6. Follow step 5 in the Storing a Name and Number in Memory section to
entername.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
memory button.
7. Press memory button to save.
8. To enter another name and number in a different memory location, return to
step 2 and repeat the process.
NOTE: If the redial number has more than 20 digits, it cannot be stored
in memory.
Inserting a Pause in the Dialing Sequence (of a Stored Number)
Press the #pause/ringer button on the handset’ s touch-tone pad to insert a delay
in dialing sequence when a pause is needed to wait for a dial tone (for example,
after you dial 9 for an outside line, or to wait for a computer access tone.) Each
pause counts as one digit in the dialing sequence.
Reviewing Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume (  or ) buttons to scroll the records, or use the
handset’ s touch-tone pad to enter the memory location number.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace
a stored telephone number with a new one.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume (  or ) button to scroll to the record you want to
delete or use the touch-tone pad to enter the desired memory location.
4. Press the delete button to mark the record for deletion. The display shows
DELETE?
5. Press the delete button to delete the record. DELETED shows in the display.
NOTE: If you don
’’
’’
’ t want to change or delete a record, simply
press the *exit button, or wait for one minute to exit the review
mode automatically.
Dialing a Number from Memory
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALLBACK or
SPEAKER button.
2. Press the memory button to display MEMO # - -.
3. Use the touch tone pad to enter the memory location number. The number
dialsautomatically.
-OR-
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the memory location for the phone number you want to dial, or use the
caller ID-volume (  or ) button to scroll to the number you want to dial.
4. Press the TALK/CALLBACK or SPEAKER button. The number dials
automatically.
Chain Dialing from Memory
Use this feature to make calls from records stored in memory which require a
sequence of numbers, such as a calling card number used for a frequently called
long distance number. The following example shows how you can store each
part of the dialing sequence and use chain dialing to make a call through a long
distance service:
The Number For Memory Location
Long Distance Access Number 7
Authorization Code 8
Frequently called long distance number 9
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALLBACK or
SPEAKER button.
2. Press the memory button, and then press 07.
3. When you hear the access tone, press the memory button, and then press 08.
4. At the next access tone, press the memory button and then 09.
Answering System Operation
This section discusses the buttons and features on the answering
system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you
have. The new message indicator flashes to indicate you have new messages.
See below for the details.
a) Message counter has a number displayed without flashing - No new
messages. Shows total number of old messages.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
c) Message counter has bars ( - - ) - Answerer is off.
d) Message counter has an “ F“ flashing on the display - Memory is full.
e) Message counter has a “ CL” flashing on the display - Clock is not set since
power up or after power failure.
f) Message counter has six horizontal bars flashing on the display - MEMO
recording.
g) Message counter has a “ An“ flashing on the display - Answering incoming
calls and recording an incoming call.
h) Message counter has “ LA” - The answering system is being accessed
remotely.
i) Message counter has “ En“ on the display - English is selected as the current
voice prompt during language selection.
j) Message counter has “ Fr“ on the display - French is selected as the current
voice prompt during language selection.
k) Message counter has “ SP“ on the display - Spanish is selected as the current
voice prompt during language selection.
NOTE: While the messages are playing, the message counter will
display the messages in the order they were received.
NOTE: The maximum recording time for each message is 3
minutes and the total recording time of this unit is 12 minutes.
Leaving a Message/Memo
Use the memo feature to leave a message.
1. Press and hold the memo button.
2. Begin speaking after you hear “ RECORD MESSAGE” and start tone.
3. Release the memo button when you are finished recording the memo.
NOTE: Maximum recording time for memo is 3 minutes.
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
2. To speak to the caller, pick up the handset, and press the TALK/CALLBACK or
SPEAKER button.
The answering system automatically stops recording when you activate the
handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to
hear your incoming calls.
Messages Playback
The message counter let you know when you have message(s) or new
message(s). To play the messages, press the PLAY/STOP button.
While a message is playing, you may do the following:
z Press the corresponding PLAY/STOP button to stop the message playback.
z Press and release the review button to restart the current message.
z Press and release the review button twice to go to the previous message.
z Press and release the skip button to go to the next message.
z Press the delete button to erase the current message.
Message speed
This feature allows you to slow down the incoming message playback speed.
1. In message playback mode, press the message speed button on base, the
message will be playbacked at half of its normal speed.
2. Press the message speed button to cancel and return to original message
playback mode.
Note: This feature will not work when you are accessing the answering
system from handset.
Memory Full
When the answering system memory is full, the system answers after 10 rings.
You should erase some messages so the answering system may record new
messages.
Erasing Messages
You may erase messages in the following three ways:
To erase a message while it is playing
1. Press and release PLAY/STOP button.
2. Press the review and skip buttons to select and play the message you want to
erase.
3. Press the delete button, the current message is erased, and the next message
plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
2. Press and hold the delete button until “ ALL OLD MESSAGES ERASED” is
announced.
To erase a message from the handset :
1. Press the flash/answerer button on the handset
2. Press the play/stop (key 2) on the handset.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
Remote Access
You may access the answering system with the cordless handset or from any
tone-dial compatible telephone.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons
(see “ Answering System Setup” ). The button functions are located on the
handset above each number key. For example, to play messages:
z Press the flash/answerer button. The display shows ANSWERER REMOTE
ACCESS.
z Press the play/stop button to play the message.
z When you are finished listening to your messages, press the flash/answerer
button again.
Screening Calls from the Handset
Use the handset to screen calls even when you can’ t hear the answering
system.
When the answering system picks up:
1. Press the flash/answerer button to access the answering system. CALL
SCREENING shows on the display.
2. Listen as the caller leaves a message.
3. Press the TALK/CALLBACK or SPEAKER buttons to speak to the person or
press the flash/answerer button to stop screening the call.
Accessing the Answering System from Another Location
You can access your answering system from any touch-tone phone by entering
your 3-digit security code during the playing of outgoing announcement or after
you hear the outgoing announcement.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you hear
the tone.
Note: The default security code is 123
3. Follow the voice menu to use the answering system’ s remote functions.
The remote feature lets you perform the following functions:
To Press this button
Review message 1
Play back messages 2
Stop message playback 2
Erase message 0 (during message playback)
Skip message 3
Turn off/on answerer 4
Review voice menu options 7
Memory Full
When answering system memory is full, the system answers after 10 rings,
beeps and waits for you to enter the 3-digit security code. If you don’ t enter the
security code within 8 seconds, the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off.
To access the answering system, enter your 3-digit security
code.
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side
of the handset.
2. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset. The
handset receiver and microphone are disabled when the headset is connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
3. Press the TALK/CALLBACK button to answer a call or make calls using the
headset.
4. To return to normal operation, unplug the headset from the jack.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved model 5-2721 Nickel-metal
Hydride battery (Ni-MH), which is compatible with this unit.
1. Make sure the telephone is OFF (not in TALK mode) before you replace the
battery.
2. Remove the battery compartment door.
3. Disconnect the cord attached to the battery pack and remove the battery pack
from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the
handset battery to properly charge (for 16 hours) prior to first use or
when you install a new battery pack. If you do not properly charge the
phone, battery performance will be compromised.
NOTE: The RBRC seal on the battery used in your Thomson Inc.
product indicates that we are participating in a program to collect
and recycle the rechargeable battery (or batteries). For more
information go to the RBRC web site at www.rbrc.org or call 1-800-8-
BATTERY or contact a local recycling center.
Battery Safety Precautions
z Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
z To reduce the risk of fire or personal injury, use only the Nickel-metal
Hydride battery listed in the User’s Guide.
z Keep batteries out of the reach of children.
z Remove batteries if storing over 30 days.
Display Messages
The following messages shows the status of the phone, provides Caller ID
information, or helps you set up and use your phone.
BLOCKED NUMBER Indicates the person is calling from a number which is
blocked from transmission.
CHARGING... Indicates the handset needs to charge for a period of
time before it can resume normal function.
DELETE ALL? Prompt asking if you want to erase all CID records.
DELETE CALL ID? Prompt asking if you want to erase the CID record
showing on the display.
DELETE? Prompt asking if you want to erase one of the 50
records stored in the phone’ s memory.
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record
was selected in any one of TEN VIP melody records
before, DUPLICATE NUMBER shows in the display.
END OF LIST Indicates that there is no additional information in
CIDmemory.
ENTER NAME Prompt telling you to enter a name in one of the 50
memory locations.
ENTER TEL NUMBR Prompt telling you to enter a telephone number in one of
the 50 memory locations.
NEW Indicates call or calls which have not been reviewed.
HANDSET NAME Prompt telling you to enter the user name for the
registered handset.
HANDSET NEEDS Indicates you must register a non-registered handset
REGISTRATION prior to use.
INCOMPLETE DATA Caller information is interrupted during transmission or
the phone line is excessively noisy. Indicates no CID
information was received, you are not subscribed to
CID service, or CID service is not working.
LINE IN USE Displays on handset while the line is in use.
LONG DISTANCE Indicates CID record is from a long distance call.
LOW BATTERY Indicates the battery needs to be charged.
NEW VOICE MAIL Indicates voice mail has not been retrieved from
serviceprovider.
CALL SCREENING Indicates you may use the handset to screen calls
before answering the call.
MSG WAITING OFF Indicates voice mail has been retrieved from service
provider.
NEW CALL XX XX represents the number of new CID records not
reviewed.
NO CALLS Indicates there are no CID records in memory.
NO USER MEMORY Indicates the memory location contains no user
memories and the user is trying to mark a specific user
record for VIP MELODY.
OUT OF RANGE May indicate handset is too far away from the base or
that the power has been interrupted. Move closer and
check connections.
PAGING or Someone pressed the page button on the base or
PAGING FROM int button on the handset
REPT Indicates a repeat call message. Indicates a new call
from the same number was received more than once.
SEARCHING Indicates handset is searching for the base.
SPKR Indicates the handset is in speakerphone mode.
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by
NAME/NUMBER CID or the CID information was not sent.
Answering System Display Messages
The following messages show the status of the answering system or help you
set up and use the system.
0-59 Indicates the total number of messages.
CL (blinking) The voice time/day stamp needs to be set.
- - Answering system is turned off.
An (blinking) The system is answering a call.
F (blinking) Answering system memory is full.
Six bars (blinking) The system is recording a memo or an
announcement.
LA (Line Access) External line remote answering system.
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
One beep every 7 seconds Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
z Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
z Connect another phone to the same jack. If it doesn’ t work, the problem might
be your wiring or local service.
z The handset may be out of range of the base. Move closer to the base.
z Make sure the battery is properly charged (for 16 hours).
z Make sure the battery pack (in the handset) is properly installed.
z The handset should beep when you press the TALK/CALLBACK button, and
the charge indicator on the base should be lit when the handset rests in the
cradle. If not, the battery may need to be charged.
z Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
z Make sure the handset ringer software switch is set to on.
z The handset may be out of range of the base. Move closer to the base.
z You may have too many extension phones on your line. Try unplugging some
extensions.
z Check for a dial tone.