User's Manual

51
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental
or 45 days from date of shipment to the rental firm, whichever
comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The
exchange unit is under warranty for the remainder of the original
product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using the
original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice
which is evidence that the product is within the warranty period,
must be presented to obtain warranty service.” For rental firms,
proof of first rental is also required. Also print your name and
address and a description of the defect. Send via standard UPS or
its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service
not covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts
no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover: