Model 27950/27951 DECT6.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
Table of Contents Dial Mode. ................................................ 20 Equipment Approval Information....... 2 Handset Name. ......................................... 18 Interference Information. ................. 3 Handset Setup.......................................... 16 Hearing Aid Compatibility (HAC)....... 4 Language. .................................................. 16 Licensing........................................... 4 Programming Functions.........................
Three-way Conferencing........................ 30 Caller ID (CID)............................... 31 Call Waiting Caller ID.......................... 32 Deleting a CID Record........................... 35 Deleting All CID Records..................... 35 Dialing a CID Number. ........................... 33 Formatting a CID Number Before Dialing. ...................................................... 33 Receiving CID Records........................... 32 Reviewing CID Records..........................
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist • 27950 Make sure your package includes the items shown here.
Parts Checklist • 27951 Make sure your package includes the items shown here. TALK / AM NEW Base Handset AC power adaptor Handset back cover Filter Telephone line cord Handset battery pack Telephone Jack Requirements To use this phone, you need an RJ11C Wall plate type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have Modular telephone line a modular jack, call your local phone jack company to find out how to get one installed.
Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. Handset Layout talk/end (button) cid/vol 5 (caller ID/ volume 5button) cid/vol 6 (caller ID/ volume 6button) ph.
Base Layout charge/in use (indicator) message counter indicator play/stop (button) Model 27950 rev (review button) skip (button) ans on/off (answerer on/off button) delete (button) memo (button) annc (announce button) volume 5/6 (button) speaker (button) page (button) Model 27951 charge/in use REVIEW page (button) (review button) (indicator) message counter indicator play/stop (button) SKIP (button) announce (button) memo (button) DELETE (button) volume 5/6 (button) ANS ON/OFF (button) speaker (button
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickelmetal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit. 1. Locate battery which is packaged inside a plastic bag and is separate from the handset. 2. Locate the battery compartment on the back of the handset. 3. Plug the battery pack cord into the jack inside the compartment.
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. Model 27950 Model 27951 2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack. 3. Plug the AC power adaptor into the electrical outlet and the DC connector into the jack on the bottom of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging. 5. Allow the phone to charge for 14 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised. CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2757 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. Wall Mounting 1.
Voice Instructions If you need additional assistance; while in standby mode, press the REVIEW button on the base and follow the voice instructions. Speaker Volume Use the volume (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum. Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. 1.
NOTE: If the clock is not set, the date and time display will blink. The blinking will stop when user updates the date/ time from the Handset menu, or the base receives a call with CID having date and time stamp. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Intercom, Setup HS, Setup BS, Date/Time, Registration and Answer system.
2. Press menu button to enter the menu. 3. Use the CID/VOL (3or4) button to select English, Français or Espanol. The default setting is English. 4. Press the menu button to save your selection. Ring Volume There are 4 volume levels for your selection. They are Volume 1 to 3 and Ringer off respectively. From the Setup HS Menu: 1. Press the CID/VOL (3or4) button to scroll to the Ring Volume sub-menu. 2. Press menu button to enter the menu. Use the CID/VOL (3or4) button to scroll to your selection.
Press the CID/VOL (3or4) button to scroll to On or Off, then press menu button to save the setting. The default setting is On. No Coverage - You may set the warning beep to “On” or “Off” when the handset is out of range. Press the CID/VOL (3or4) button to scroll to On or Off, then press menu button to save the setting. The default setting is On. NOTE: When the handset is in the idle (off) mode and is out of range from the base unit the display shows Searching.
2. Press menu button to enter the menu. The default setting is Handset. 3. Use the touch-tone pad to enter a name (up to 13 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name.
received. The pre-programmed area code is also used for the Dialback feature. From the Setup BS Menu: 1. Press the CID/VOL (3or4) button to scroll to the Area code sub-menu. 2. Press menu button to enter the menu. Enter area code shows in the display. 3. Use the touch-tone pad to enter your 3-digit area code. 4. Press menu button to save the setting. Dial Mode From the Setup BS Menu: 1. Press the CID/VOL (5or6) button to scroll to the Dial mode sub-menu. 2.
3. Press menu button to enter the menu. Year 2007 shows in the display. 4. Use the touch-tone pad to enter the last two digits of the current year (range: 00 to 99). 5. Press menu button to save the year setting and proceed to date setting. 6. Date 01/01 shows in the display. Use the touch-tone pad to enter two digits for current month and day respectively. 7. Press menu button to save the month/date setting and proceed to time setting. 8. Time 12:01p shows in the display.
3. Press menu button to confirm and you may program the following items: Register and Remove handset. Register From the Registration Menu: 1. Press the CID/VOL (3or4) button to scroll to the Register submenu. 2. Press menu button to enter the menu. 3. Press and hold the page button on base for 5 seconds. 4. The charge/in use indicator will flash slowly for 2 minutes which shows the base is in registration mode. 5.
Answer System 1. 2. 3. 4. Make sure your phone is OFF (not in talk mode). Press the menu button to go to the main menu. Press CID/VOL (3or4) button to scroll to Answer system. Press menu button to confirm and you may program the following items: Answer on/off, Ring to answer, Voice language, and Security code. Answer on/off This menu allows you to set the answering system on or off. From the Answer system Menu: 1. Press the CID/VOL (3or4) button to scroll to the Answer on/off submenu. 2.
system from another remote location, you may hang up after 4 rings to save long distance charges. Voice language From the Answer system Menu: 1. Press the CID/VOL (3or4) button to scroll to the Voice language submenu. 2. Press menu button to enter the menu and use the CID/VOL (3or4) button to select the desired language. 3. Press menu button to save your selection. Security code You can access the answering system from a tone dialing telephone in another (remote) location.
Making a Call 1. Press the TALK/END button. Dial the desired number. - OR Dial the number first, then press the TALK/END button. 2. When finished, press the TALK/END button or put the handset back into the base cradle to hang up. NOTE: If you want to delete the pre-dial number you entered, press the MUTE/ringer on/off button until all of the digits are erased. Answering Calls 1. When the phone rings, press the TALK/END button. - OR Press the speaker button on the base. 2.
example, after you dial 9 for an outside line, or to wait for a computer access tone.) Pause shows in the display as a P, and each pause counts as one digit in the dialing sequence. Redial To quickly redial a number you dialed: 1. Make sure the phone is OFF (not in talk mode). 2. Press the TALK/END button. 3. Press the REDIAL button first, then use the CID/VOL (3or4) button to select the desired redial number. NOTE: You may choose from 10 last dialed numbers. 4. Press the menu button.
7. After editing, press TALK/END to dial the modified redial number. Storing a Redial Record in Phone Book 1. Make sure the phone is OFF (not in talk mode). 2. Press the REDIAL button first, then use the CID/VOL (3or4) button to scroll to the desired redial number. 3. Press the menu button. 4. Press CID/VOL (3or4) button to scroll to Save number. 5. Press the menu button to enter edit mode. 6. Enter name shows in the display. Input a name. Please refer to section “Handset Name” for name editing method.
Deleting All Redial Records Make sure the phone is OFF (not in talk mode). Use the CID/VOL (3or4) button to display any redial record. Press the menu button. Use the CID/VOL (3or4) button to scroll to Delete all?. Press the menu button. Confirm? shows in the display. Press the menu button again to confirm the deletion. All deleted shows in the display. 1. 2. 3. 4. 5. 6. NOTE: Press the FLASH/exit button to return to the standby mode without deleting any redial records.
information for the waiting call shows on the handset display. • To connect to the waiting call, press the FLASH/exit button on the handset, and your original call is put on hold. • To switch between the two calls, press the FLASH/exit button. TIP: Do not press the TALK/END button on the handset to activate a custom calling service, such as call waiting, or call will disconnect. Mute To have a private, off-line conversation, use the MUTE feature.
Intercom Operation The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. NOTE: The function is applicable only with additional handsets. NOTE: The following procedures can ONLY be done with Model 279XX handset. Handset to Handset Intercom Call 1. Make sure the originating phone is OFF (not in talk mode). 2. Press the menu button and use the CID/VOL (3or4) button to scroll to Intercom. 3.
1. When the phone rings, press the TALK/END button on the handset and press the speaker button on the base. 2. Conference shows on the handset display. And when the conference starts, all the 3 parties will hear conference alert tone. 3. When finished, press the TALK/END button (or put the handset back into the base cradle) and press the speaker button again to hang up.
Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
1. Make sure the phone is OFF (not in talk mode). 2. Press the CID/VOL (4) button to review the oldest call and scroll toward the most recent calls. 3. Press the CID/VOL (3) button to review the newest call and scroll toward the older calls. NOTE: When you reach the end of records, --End of list-- shows in the display. NOTE: If no calls have been received, Empty shows in the display for 2 seconds at the time the CID/VOL (3or4) button is pressed. Dialing a CID Number 1.
Available formats include: Number of digits Explanation Eleven digits long distance code “1 ” +3-digit area code +7-digit telephone number. Example 1-317-888-8888 Ten digits 3-digit area code + 317-888-8888 7-digit telephone number. Seven digits 7-digit telephone number. 888-8888 Storing CID Records into Phone Book You may also store CID information in the Phone Book.
NOTE: Press the FLASH/exit button to keep the previous setting (making no changes) and return to the standby mode. NOTE: If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the internal user memory. Deleting a CID Record 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/VOL (3or4) button to display the CID record you want to delete. 3. Press the menu button. 4. Use the CID/VOL (3or4) button to scroll to Delete?. 5.
Phone Book Each handset can store up to fifty 24-digit numbers with up to 15-character names in memory for quick dialing. The records are stored by alphabetic ascending order. Adding Phone Book Entries 1. Make sure the phone is OFF (not in talk mode). 2. Press the ph. book button. 3. Press the menu button and use the CID/VOL (3or4) button to scroll Add new. 4. Press the menu button. Enter number shows in the display. 5. Use the touch-tone pad to input a telephone number.
TIP: Press the *TONE button to show the person’s telephone number whose name is current shown in the display. Editing a Phone Book Record 1. When reviewing the phone book records, use the CID/VOL (3or4) button or the number keys to scroll to the desired record. 2. Press menu button and use the CID/VOL (3or4) button to scroll to Edit. 3. Press menu button to enter edit mode. You may now change the number, if desired. 4. Press menu button to proceed to name change. You may now change the name, if desired.
Dialing a Phone Book Record Dial a phone book record while in talk mode: 1. Make sure the phone is ON (in talk mode) by pressing the TALK/ END button. 2. Press the ph. book button to access the phone book. 3. Use the CID/VOL (3or4) button or the number keys to scroll to the desired record. 4. Press the menu button to dial the number. - OR Dial a phone book record while reviewing it: 1. Make sure the phone is OFF (not in talk mode). 2. Press the ph. book button to access the phone book. 3.
Answering System Operation This section discusses the buttons and features on the answering system. Message Indicator The message counter gives you a numeric display of how many messages you have and some other information of the answering system. a) A number displayed without flashing -- No new messages. The number is the total number of old messages. b) A flashing number displayed -- There are new messages. The number is the total number of old and new messages.
Messages Playback The message counter lets you know when you have message(s) or new message(s). To play the messages, press the play/stop button. While a message is playing, you may do the following: • Press the play/stop button to stop the message playback. • Press and release the REVIEW button to restart the current message. • Press and release the REVIEW button twice to go to the previous message. • Press and release the skip button to go to the next message.
of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected. 2. Enter the security code during the outgoing announcement or after you hear the tone. 3. Follow the voice menu to use the answering system ’s remote functions.
Leaving a Memo This feature lets you record a memo up to 3 minutes long to store as an incoming message. 1. Press and hold the memo button 2. Begin speaking after it announces “Record message”. 3. Release the memo button when finished. Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickelmetal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit. 1.
Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. NOTE: The RBRC seal on the battery used in your Thomson Inc.
Display Messages The following messages shows the status of the phone, provides Caller ID information, or helps you set up and use your phone. BLOCKED Indicates the person is calling from a number which is blocked from transmission. DELETE ALL? Prompt asking if you want to erase all records. DELETE? Prompt asking if you want to erase the current record. END OF LIST Indicates that it is the end of the list. ENTER NAME Prompt telling you to enter a name.
Page from base Someone pressed the PAGE button on the base. RPT Indicates a repeat call message. Indicates a new call from the same number was received more than once. Unknown Indicates incoming call is from an area not serviced by CID or the CID information was not sent.
Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or local service. • The handset may be out of range of the base. Move closer to the base. • Make sure the battery is properly charged (for 14 hours).
• Make sure base is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base. • Charge the battery (for 14 hours). Memory dialing doesn’t work • Did you follow proper dialing sequence? Unit locks up and no communication between the base and cordless handset • Unplug the power adaptor from the electrical outlet and the bottom of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet.
Battery If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • Limited range General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth.
Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You ’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You’re out of range of the base.
Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage.
How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information.
Index A Accessory Information 53 Adding Phone Book Entries 36 Answer on/off 23 Answer System 23 Answering Calls 25 Answering System Operation 39 Answering System Remote Access 40 Answering System Setup 14 Area Code 19 Auto Standby 28 Auto Talk 18 D Date/Time 20 Deleting a CID Record 35 Deleting a Phone Book Record 37 Deleting a Redial Record 27 Deleting All CID Records 35 Deleting All Redial Records 28 De-register 22 Dial Mode 20 Dialing a CID Number 33 Dialing a Phone Book Record 38 Digital Security Syste
I Important Installation Guidelines 9 Index 54 Information for DECT Product 4 Inserting a Pause in the Dialing Sequence 25 Installation 9 Installing the Handset Battery 12 Installing the Phone 12 Intercom Operation 30 Interference Information 3 Introduction 7 L Language 16 Leaving a Memo 42 Licensing 4 Limited Warranty 51 M Making a Call 25 Memory Full 41 Message Indicator 39 Messages Playback 40 Mute 29 P Page 29 Parts Checklist • 27950 7 Parts Checklist • 27951 8 Phone Book 36 Programming Functions 16 Pro
Model 27950/1 00021472 (Rev. 0 Dom E) 07-24 Printed in China Thomson Inc. 101 West 103rd St. Indianapolis, IN 46290-1102 © 2007 Thomson Inc.
