Model 28223 Series DECT 6.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004000-00345-4 when ordering copies.
Table of Contents Equipment Approval Information. ................2 Interference Information.............................3 Hearing Aid Compatibility (HAC)..................4 Licensing. ....................................................4 FCC RF Radiation Exposure Statement........4 Information for DECT Product. .................4 Introduction. ..............................................7 Before You Begin . ......................................7 Parts Checklist...........................................
Table of Contents Delete Records............................................ 37 Dialing a Number from Internal Memory38 Answering System Operation.....................38 Message Counter Indicator....................... 38 Leaving a Message/Memo.......................... 39 Screening Calls from the Base................ 39 Messages Playback...................................... 39 Memory Full. ............................................... 39 Erasing Messages........................................
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for 28223 model) Make sure your package includes the items shown here.
Telephone Jack Requirements Wall plate To use this phone, you need an RJ11C type modular Modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular telephone line jack jack, call your local phone company to find out how to get one installed. Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Base Layout Front View volume 5/6 (buttons) message counter (indicator) do not disturb (button) charge- in use (indicator) find (button) Top View answer mode (button) announce (button) play/stop (button) delete (button) skip (button) memo (button) 10 repeat (button)
Handset Layout Voice Mail Waiting Indicator (VMWI)/ Visual Ringer CALLER ID-VOL 5 or 6 (caller id/volume up or down button) display END (button) TALK/SPEAKER (button) Headphone jack mute/menu OK (button) flash/ answerer (button) GOOG 411 (google free one touch directory assistance) delete/int/conf (delete/intercom/ conference) format/redial (button) review (button) skip (button) play/stop (button) #pause/ringer (button) *tone (button) microphone Display Icons 11
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit. 1. 2. 3. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. Locate the battery compartment on the back of the handset.
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. Place the handset in the base cradle.
Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. 1. 2. Answering system has 3 modes RECORDS MSGS MODE, ANNOUNCE ONLY MODE and OFF. Press the answer mode button to switch to RECORDS MSGS MODE, ANNOUNCE MODE and OFF. NOTE: The answering system displays “- -” when it is off.
Rings to Answer This feature lets you select the number of times you want the phone to ring before the answering system answers a call. From the Answerer Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RING TO ANSWER sub-menu. 2. Press mute/menu OK button to enter the menu. RING TO ANSWER 3 4 5 6 TS shows in the display. 3. Use the caller ID-volume (5 or 6) button to scroll to your selection. The default setting is 5. 4. Press the mute/menu OK button to confirm.
Security Code You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system. From the Answerer Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the SECURITY CODE sub-menu. 2. Press mute/menu OK button to enter the menu. SECURITY CODE 1 2 3 shows in the display. 3. Use the touch-tone pad to enter your new -digit security code.
4. Release the button when you finish your announcement. NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press and hold the announce button and release it when you hear the beep. Or, press the delete button while the announcement is reviewing.
Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings. Room Monitor (applicable only with additional handsets) 1. 2. 3. 4. 5. 18 Make sure your phone is OFF (not in TALK mode).
NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively. 6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset. NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle.
4. 5. Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display. Area Code From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the AREA CODE sub-menu. 2. Press mute/menu OK button to enter the menu. SET AREA CODE - - - shows in the display. 3.
4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the selected language shows in the display. Auto Talk When this function is ON, during an external call, you may lift the handset to answer a call immediately without pressing any buttons. To end a call, put the handset back on the base cradle directly. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the AUTO TALK sub-menu. 2. Press mute/menu OK button to enter the menu.
De-Registration De-registration cancels registration. During the de-registration process, keep the handset near the base. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the DEREGISTRATION sub-menu. 2. Press the mute/menu OK button to enter the menu. YES4NO shows in the display, the default setting is NO. 3. Use the caller ID-volume (5 or 6) button to scroll to YES or NO.
Global De-registration If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. 1. 2. 3. 4. 5. Disconnect power from the base by pulling the plug out of the back of the unit.
Sound Setup 1. 2. 3. 4. Make sure your phone is OFF (not in TALK mode). Press the mute/menu OK button to go to the main menu. Press caller ID-volume (5 or 6) button to scroll to SOUND SETUP. Press mute/menu OK button to confirm and you may program the following items: Ringer Tone, Ringer Volume, Key Tone. Ringer Tone You may choose from five different ringer tones and five different melodies. From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER TONE sub-menu. 2.
Key Tone From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the KEY TONE sub-menu. 2. Press mute/menu OK button to enter the menu. > ON OFF shows in the display. 3. Use caller ID-volume (5 or 6) button to scroll to your selection. ON is the default setting. 4. Press the mute/menu OK button to confirm and the key tone setting shows in the display. Reset Setting 1. 2. 3. 4. Make sure your phone is OFF (not in TALK mode).
All Settings As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings. From the Reset Settings Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the ALL SETTINGS sub-menu. 2. Press the mute/menu OK button to enter the menu. YES4NO shows in the display. The default setting is NO. 3. Use the caller ID-volume (5 or 6) button to move the cursor to YES or NO.
Speakerphone Operation NOTE: If you are using the speakerphone, remain close to handset so the party you are speaking to can hear you. If you are using the earpiece and want to switch to the speakerphone, press the TALK/SPEAKER button, press END button to end conversation. If you are using the speakerphone and want to switch to the earpiece, press the TALK/SPEAKER button again, press END button again to end conversation. Making a Call 1. Press the TALK/SPEAKER button. Dial the desired number.
Auto Standby If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected. Ringer Volume (Shortcut) There are two ways to set the ringer volume. One is the traditional way as described in the Programming Functions; Sound Setup; Ringer Volume menus. The other one is this short cut to ringer menu. 1. 2. 3. 4. Make sure the phone is OFF (not in TALK mode). Press the #pause/ringer button to display SET RINGER LEVEL 5.
- Press the caller ID-volume (5) to review the oldest call and scroll toward the most recent calls (higher numbers). - Press the caller ID-volume (6) to review the newest call and scroll to older calls (lower numbers). NOTE: You may choose from the last three numbers that were dialed. 4. Press the TALK/SPEAKER button. The number dials automatically. If you get a busy signal and want to keep dialing the number, press the redial/format button to quickly redial the number.
Receiver Volume Control When the handset is ON (in TALK mode) you may adjust the receiver volume by pressing the caller ID-volume (5 or 6) button. There are five volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 5 is maximum. Do Not Disturb (D-N-D) This feature allows you to turn off all the handset ringer(s) at once, by pressing one button at the base unit, even though the ringer volume of handset(s) has been preset. 1. 2. 3.
4. 5. c) If the user has selected a paged handset number that has not been registered, the handset will emit an error tone and ask the user to retry again. A long beep is heard and then the two handsets are immediately connected. Receiving handset shall immediately come into the auto intercom mode that both “microphone” and “speaker” of this receiving handset shall be enabled such that the user of receiving handset can freely talk and listen to the conversation.
NOTE: Both intercom users may speak privately. The external caller will not hear the intercom conversation. When finished, press the END button to end the intercom call, return to the talk mode, and resume your original telephone conversation. Three-Way Calling 2. 1. During an external call, press the delete/int/conf button. LINE ON HOLD EXTENSION? shows in the display. 2. Use the touch-tone pad to select Handset # to enter into auto intercom call with paged handset. 3.
Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time.
Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted. You may review the stored information at any time. Calls received since your last review show as in the display.
Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory. 1. 2. 3. Make sure the phone is OFF (not in TALK mode). Use the caller ID-volume (6 or 5) button to scroll to the desired CID record.
Phonebook Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 20-digit numbers and 14-character names (including spaces). Review Records 1. 2. 3. 4. 5. 6. 7. 8. Make sure the phone is OFF (not in TALK mode). Press the mute/menu OK button to go to main menu. Use the caller ID-volume (5 or 6) button to scroll to PHONE BOOK. Press the mute/menu OK button to access the phonebook sub-menu.
5. 6. 7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses), and press the mute/menu button to confirm and advance SET MELODY sub-menu. Use the caller ID-volume (5 or 6) button to select from melody 01 to melody 10 (a testing tone is generated while making melody selection). Press mute/menu OK button to confirm, the records are stored alphabetically in the phone book.
Dialing a Number from Internal Memory 1. 2. 3. 4. 5. 6. Make sure the phone is OFF (not in TALK mode). Press the mute/menu OK button to access the phonebook sub-menu. Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS. Press the mute/menu OK button to confirm Use the caller ID-volume (5 or 6) button or key in alphabet to move to the desired number. Press the TALK/SPEAKER buttons, the number dials automatically.
NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes. Leaving a Message/Memo Use the memo feature to leave a message. 1. Press and hold the memo button. 2. Begin speaking after you hear “RECORD MESSAGE” and start tone. 3. Release the memo button when you are finished recording the memo. NOTE: Maximum recording time for memo is 3 minutes. Screening Calls from the Base 1.
Erasing Messages You may erase messages in the following three ways: To erase a message while it is playing: Press and release play/stop button. Press the repeat and skip buttons to select and play the message you want to erase. 3. Press the delete button, the current message is erased, and the next message plays. To erase all previously played Messages in a mailbox: 1. Make sure the phone is OFF (not in TALK mode) 2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is announced.
Screening Calls from the Handset Use the handset to screen calls even when you can’t hear the answering system. When the answering system picks up: 1. 2. 3. Press the flash/answerer button to access the answering system. Listen as the caller leaves a message. Press the TALK/SPEAKER buttons to speak to the person or press the END button to stop screening the call.
Memory Full When answering system memory is full, the system answers after 15th ring, and beeps to prompt you to enter the 3-digit security code. If you don’t enter the security code within 8 seconds, the phone hangs up. You should erase some messages so the answering system can record new messages. NOTE: The unit also answers after the 15th ring if it is turned off. To access the answering system, enter your 3-digit security code.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center. Display Messages The following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone.
INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. Indicates no CID information was received, you are not subscribed to CID service, or CID service is not working. LINE IN USE Displays on handset while the line is in use. LONG DISTANCE Indicates CID record is from a long distance call. LOW BATTERY Indicates the battery needs to be charged. MSG WAITING OFF Indicates voice mail has been retrieved from service provider.
Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 CL (blinking) -IN (blinking) F (blinking) Six bars (blinking) LA (Line Access) An (blinking) Indicates the total number of messages. The voice time/day stamp needs to be set. Answering system is turned off. The system is answering a call. Answering system memory is full. The system is recording a memo or an announcement. External line remote answering system.
• • • • The handset may be out of range of the base. Move closer to the base. Make sure the battery is properly charged (for 12 hours). Ensure the battery pack is installed correctly. The handset should beep when you press the talk button, and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged. • Place the handset in the base for at least 20 seconds to reset unit.
Battery Solutions If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality. • Limited Range • Charge indicator fails to turn on. Answering System Solutions Can’t hear messages, beep, etc. • Adjust speaker volume. Time/Day setting stuck at 12 a.m Mon. • Set the time clock. Answers on 15th ring • Make sure answering system is turned on. • Answering system memory may be full. Erase some messages.
Causes of Poor Reception • • • • • • • • • • Aluminum siding. Foil backing on insulation. Heating ducts and other metal construction that can shield radio signals. You’re too close to appliances such as microwaves, stoves, computers, etc. Atmospheric conditions, such as strong storms. Base is installed in the basement or lower floor of the house. Base is plugged into AC outlet with other electronic devices. Baby monitor is using the same frequency. Handset battery is low. You’re out of range of the base.
Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit.
Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed.
Index A Accessing the Answering System from Another Location 41 Accessory Information 49 Add Records 36 Advanced Intercom Features 31 Alarm Clock 23 All Settings 26 Answerer 14 Answering Calls 27 Answering System Display Messages 45 Answering System Operation 38 Answering System Setup 14 Answering System Solutions 47 Area Code 20 Auto Standby 28 Auto Talk 21 B Base Layout 10 Base Station 13 Battery Safety Precautions 42 Before You Begin 7 C Call Timer 27 Call Waiting Caller ID 33 Caller ID (CID) 32 Cau
Index K Key Tone 25 L Language 20 Last Number Redial 28 Leaving a Message/Memo 39 Licensing 4 Limited Warranty 50 M Making a Call 27 Making an Auto Intercom Call 30 Memory Full 39, 42 Message Alert 15 Message Counter Indicator 38 Messages Playback 39 Mute 29 P Page 29 Paging from the Base/Group Page 29 Parts Checklist 7 Phonebook 36 Programming Functions 18 Programming the Telephone 18 R Receiver Volume Control 30 Receiving CID Records 33 Recording the Outgoing Announcement 16 Registration 21 Rem
Visit the GE website at: www.GE.com/phones Model 28223 00025078 (Rev. 0 DOM E) 08-10 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc.
Model 28213 Series DECT 6.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004000-00345-4 when ordering copies.
Table of Contents
Table of Contents CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for 28213 model) Make sure your package includes the items shown here.
Telephone Jack Requirements Wall plate To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular Modular jack, call your local phone company to find out how to telephone line get one installed. jack Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Base Layout Front View charge- in use (indicator) 10 find (button) do not disturb (button)
Handset Layout Voice Mail Waiting Indicator (VMWI)/ Visual Ringer CALLER ID-VOL 5 or 6 (caller id/volume up or down button) display END (button) TALK/SPEAKER (button) Headphone jack mute/menu OK (button) flash (button) GOOG 411 (google free one touch directory assistance) delete/int/conf (delete/intercom/ conference) format/redial (button) #pause/ringer (button) *tone/ keylock (button) microphone Display Icons 11
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit. 1. 2. 3. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. Locate the battery compartment on the back of the handset.
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. Place the handset in the base cradle.
Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings. Room Monitor (applicable only with additional handsets) 1. 2. 3. 4. 14 Make sure your phone is OFF (not in TALK mode).
5. Use the touch tone pad to enter the handset name/number to be monitored. NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively. 6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset.
Date and Time From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the DATE and TIME sub-menu. 2. Press mute/menu OK button to enter the menu. Use the number keys to enter the current date, (for example, 31 December, 2007) key in 071231. 3. Press mute/menu OK button to confirm your selection and advance SET TIME sub-menu. 4. Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM. 5.
Language From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the LANGUAGE sub-menu. 2. Press mute/menu OK button to enter the menu. 4ENGLISH ESPANOL shows in the display. 3. Use the caller ID-volume (5 or 6) button to scroll to the desired language. ENGLISH is the default setting. 4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the selected language shows in the display.
5. Press and hold the find button on the base unit, the charge/in use indicator flashes. Press the handset mute/menu OK button. REGISTERING shows in the display. REGISTERED shows in the handset’s display. You may now rename your handset. (Refer to Step & of Handset Name Section) NOTE: If you are re-registering the handset through the handset menu; to rename your handset you must go to the Handset Name Section and start from the beginning step. De-Registration De-registration cancels registration.
Global De-registration If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. 1. 2. 3. 4. 5. Disconnect power from the base by pulling the plug out of the back of the unit.
Sound Setup 1. 2. 3. 4. Make sure your phone is OFF (not in TALK mode). Press the mute/menu OK button to go to the main menu. Press caller ID-volume (5 or 6) button to scroll to SOUND SETUP. Press mute/menu OK button to confirm and you may program the following items: Ringer Tone, Ringer Volume, Key Tone. Ringer Tone You may choose from five different ringer tones and five different melodies. From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER TONE sub-menu. 2.
Key Tone From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the KEY TONE sub-menu. 2. Press mute/menu OK button to enter the menu. > ON OFF shows in the display. 3. Use caller ID-volume (5 or 6) button to scroll to your selection. ON is the default setting. 4. Press the mute/menu OK button to confirm and the key tone setting shows in the display. Reset Setting 1. 2. 3. 4. Make sure your phone is OFF (not in TALK mode).
All Settings As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings. From the Reset Settings Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the ALL SETTINGS sub-menu. 2. Press the mute/menu OK button to enter the menu. YES4NO shows in the display. The default setting is NO. 3. Use the caller ID-volume (5 or 6) button to move the cursor to YES or NO.
VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider. Also, it serves as a Visual Ringer function. It will flash when there is an incoming call.
Answering Calls 1. When the phone rings, pick up the handset and press the TALK/SPEAKER button. 2. When finished, press END button to hang up. - OR If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately. NOTE: Adjust the handset volume by pressing the caller ID-volume (5 or 6) button during a call.
Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display. • • To connect to the waiting call, press the flash button on the handset, and your original call is put on hold.
Page The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. Paging from the Base/Group Page Use the base-only to page all registered handsets at the same time. 1. 2. Press the find button on the base. All handsets beep for two minutes, and FIND HANDSET shows on each handset’s display.
Intercom Operation (applicable only with additional handsets) The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. Making an Auto Intercom Call 1. 2. 3. 4. 5. Make sure the handset is OFF (not in TALK mode). Press the delete/int/conf button on the handset. Use the touch-tone pad to select the handset you want to page.
Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, an incoming call alert tone will be heard (through the earpiece or speaker). If the user wants to answer an incoming call, they must press END to terminate the intercom and receive an incoming ring.
NOTE: A handset can enter conference mode directly by pressing TALK/SPEAKER on the second handset during a call. Transferring External Calls to Other Handsets During an external call, you may transfer the external call to another handset. 1. 2. 3. Press the delete/int/conf button on the originating handset to put an external call on hold, and enter the paged handset number. A long beep is heard and then the two handsets are immediately connected.
Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time.
Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted. You may review the stored information at any time. Calls received since your last review show as in the display.
Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory. 1. 2. 3. Make sure the phone is OFF (not in TALK mode). Use the caller ID-volume (6 or 5) button to scroll to the desired CID record.
Phonebook Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 20-digit numbers and 14-character names (including spaces). Review Records 1. 2. 3. 4. 5. 6. 7. 8. Make sure the phone is OFF (not in TALK mode). Press the mute/menu OK button to go to main menu. Use the caller ID-volume (5 or 6) button to scroll to PHONE BOOK. Press the mute/menu OK button to access the phonebook sub-menu.
5. 6. 7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses), and press the mute/menu button to confirm and advance SET MELODY sub-menu. Use the caller ID-volume (5 or 6) button to select from melody 01 to melody 10 (a testing tone is generated while making melody selection). Press mute/menu OK button to confirm, the records are stored alphabetically in the phone book.
Dialing a Number from Internal Memory 1. 2. 3. 4. 5. 6. Make sure the phone is OFF (not in TALK mode). Press the mute/menu OK button to access the phonebook sub-menu. Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS. Press the mute/menu OK button to confirm Use the caller ID-volume (5 or 6) button or key in alphabet to move to the desired number. Press the TALK/SPEAKER buttons, the number dials automatically.
Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2840 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. 2. 3. 4. 5. 6. Make sure the telephone is OFF (not in TALK mode) before you replace battery. Remove the battery compartment door. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.
Display Messages The following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone. BLOCKED NUMBER Indicates the person is calling from a number which is blocked from transmission. CALL SCREENING Indicates you may use the handset to screen calls before answering the call. CHARGING... Indicates the handset needs to charge for a period of time before it can resume normal function. DELETE ALL? Prompt asking if you want to erase all CID records.
LOW BATTERY Indicates the battery needs to be charged. MSG WAITING OFF Indicates voice mail has been retrieved from service provider. NEW CALL XX XX represents the number of new CID records not reviewed. NEW VOICE MAIL Indicates voice mail has not been retrieved from service provider. NO CALLS Indicates there are no CID records in memory. OUT OF RANGE May indicate handset is too far away from the base or that the power has been interrupted. Move closer and check connections.
Troubleshooting Guide Caller ID Solutions No Display • The battery must be fully charged. Try replacing the battery. • Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.
You experience static, noise, or fading in and out • Move closer to base. The handset might be out of range. • Relocate the base. Make sure base is not plugged into an electrical outlet with another household appliance. • Charge the battery. Unit beeps • Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours. • Clean the charging contacts on handset and base with a soft cloth. • See solutions for “No dial tone.” • Replace the battery.
Causes of Poor Reception • • • • • • • • • • Aluminum siding. Foil backing on insulation. Heating ducts and other metal construction that can shield radio signals. You’re too close to appliances such as microwaves, stoves, computers, etc. Atmospheric conditions, such as strong storms. Base is installed in the basement or lower floor of the house. Base is plugged into AC outlet with other electronic devices. Baby monitor is using the same frequency. Handset battery is low. You’re out of range of the base.
Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit.
Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed.
Accessory Information DESCRIPTION AC Power adaptor Handset Replacement Battery Belt Clip Accessory Handset with Charge Cradle MODEL NO. 5-2812 5-2840 5-2829 5-2830 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.
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Visit the GE website at: www.GE.com/phones Model 28213 00025224 (P0 Draft DOM E/S) 08-10 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc.
