CABLE SATELLITE TELECOM TERRESTRIAL TCM470/DCM475 - Digital Cable Modem User manual Downloaded from www.Manualslib.
Important Information This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste. The European Union has implemented a specific collection and recycling system for which producers' are responsible. This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused.
Important Information Operating Information Operating Temperature: 0˚ to 40˚ C (32˚ to 104˚ F) Storage Temperature: -20˚ to 70˚ C ( -4˚ to 158˚ F) If you purchased this product at a retail outlet, please read the following: Product Registration Please fill out the product registration card that came with this product and return it immediately. Returning the card allows us to contact you if needed. Keep your sales receipt to obtain warranty parts and service and for proof of purchase.
Table of Contents CHAPTER 1: CONNECTIONS AND SETUP ............................................................................................................. 1 INTRODUCTION........................................................................................................................................................... 1 CABLE MODEM FEATURES ............................................................................................................................................................
Chapter 1: Connections and Setup Chapter 1: Connections and Setup Introduction Cable Modem Features • CableLabs DOCSIS(option)/Cable Europe Labs EuroDOCSIS 1.0/1.1/2.0/3.0 compliant. • Support Multiple Provisioning Modes. • Standard RJ-45 connector for 10/100/1000 BaseT Ethernet with auto-negotiation and MDIX functions; Support maximum Ethernet cable length up to 100m (Category 5). • Support 8 downstream channels and 4 upstream channels. • Giga tuner design.
Chapter 1: Connections and Setup Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server, over the cable network. You may want to “bookmark” the IP address in your browser after the diagnostics page is displayed.
Chapter 1: Connections and Setup Cable Modem Overview Front Panel The following illustration shows the front panel of the model: The LEDs on the front panel are described in the table below (from left to right): DCM475 TCM470 Boot-up Operation DOCSIS Start-up Operation Power DS US ON ON ON X FLASH ON FLASH OFF ON ON ON ON FLASH FLASH ON Description Power on 0.
Chapter 1: Connections and Setup Reset Button behavior a) Push and hold the button between 0 and 5 seconds Æ Reboot the device b) Between 6 and 10 seconds Æ Display the channel bonding status for DS and US Note: This is the same as the above Channel Bonding display after the registration c) After 11 seconds Æ Perform the factory reset (This operation should only be performed upon your Cable-Operator’s request) Rear Panel TCM470 : DCM475 z GIGA ETHERNET: Ethernet 10/100/1000BaseT RJ-45 connector z RES
Chapter 1: Connections and Setup Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: Tuner downward or leftward or rightward Dimension for the screw: diameter: 3.5 mm; length: 10 mm There are 2 slots on the underside of the CABLE MODEM that can be used for wall mounting. ----------------------------------------------------------------------------------------------------------------------- Note: When wall mounting the unit, ensure that it is within reach of the power outlet.
Chapter 1: Connections and Setup Relationship Among the Devices This illustration shows a cable company that offers DOCSIS/Euro-DOCSIS compliant Internet services Computer Cable Modem Cable Company (Internet Service Provider) Internet What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP).
Chapter 1: Connections and Setup Contact Your Local Cable Company You will need to contact your cable company to establish an internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) ready: . . • The serial number • The model number of the modem • The Media Access Control (MAC) address .
Chapter 1: Connections and Setup Connecting the Cable Modem Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the Ethernet port on your computer and install the necessary software. Please refer to figure 1 to help you connect your cable modem for the best possible connection. Attaching the Cable TV wire to the Cable Modem 1. Locate the Cable TV wire. You may find it one of three ways: A.
Chapter 1: Connections and Setup Ethernet Connection to One Computer Make the connections to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled “CABLE.” 2. Insert the plug from the AC power supply into the power AC jack on the cable modem and the two-prong plug into the AC outlet. Note: Use only the power supply that accompanied this unit. Using other adapters may damage the unit. 3.
Chapter 1: Connections and Setup Connecting More Than Two Computers to the Cable Modem If you need to connect two or more computers, you’ll need the following additional equipment (if supported by your cable operator): • Crossover-wired, or “null,” category 5 Ethernet cable for the cable modem to be connected to the hub • 10/100/1000BaseT Hub or Switch • Straight through, or standard, category 5 Ethernet cable (one for each computer to be connected) If you have a hub with an uplink port, a straight through
Chapter 1: Connections and Setup Activating the Cable Modem After you install the cable modem and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem. Note: All indicators flash once prior to the initialization sequence.
Chapter 2: Additional Information Chapter 2: Additional Information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access. Q. How do I get the system installed? A. Professional installation from your cable provider is strongly recommended.
Chapter 2: Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. z Check all of the connections to your modem. z Your Ethernet card may not be working. Check each product’s documentation for more information. z The Network Properties of your operating system may not be installed correctly or the settings may be incorrect. Check with your ISP or cable company.
Chapter 2: Additional Information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Model: TCM470 / DCM475 Equipment Classification: Computing Device Accessory Responsible Party: Thomson Inc. 101 W.
Chapter 2: Additional Information Glossary 10/100/1000BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10/100/1000” indicates auto-sensing speed (10 Mbps or 100 Mbps or 1Gbps), “Base” refers to baseband technology, and “T” means twisted pair cable . DHCP (Dynamic Host Control Protocol) – A protocol which allows a server to dynamically assign IP addresses to workstations on the fly.
Chapter 2: Additional Information Applicable power supplies list: a) Global Yeou Diann Electric Industrial Co., Ltd. AMS6-1201000SV (Europe Plug) AMS6-1201000SB (United Kingdom Plug or Singapore Plug) AMS6-1201000SS (Australian Plug or Korea Plug) AMS6-1201000SC (China Plug) AMS6-1201000SR (Russia Plug) AMS6-1201000SI (India Plug) AMS6-1201000SA (Argentina Plug) AMS6-1201000SX (Brazil Plug) AMS6-1201000SH (Thailand Plug) AMS6-1201000SU (US Plug) b) Leader Electronics Inc.
For more information Thomson | 46, quai Alphonse Le Gallo | 92100 Boulogne-Billancourt | France Tel. : 33 (0) 1 41 86 50 00 | Fax : 33 (0) 1 41 86 56 59 | www.thomson-broadband.com © 2007 Thomson Inc.- Trademark(s) ® Registered\ -Marca(s) Registada(s)\ Photos and features subject to change without notice. Downloaded from www.Manualslib.
