Operation Manual

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din

ST2030 SIP

Administrator Guide

Thomson Telecom

S.A.S with a capital of 130 037 460 €

Summary of content (316 pages)

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din ST2030 SIP Administrator Guide Thomson Telecom S.A.
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RCS 390 546 059 Copyright © THOMSON 2009 All rights reserved 12/2009 www.thomsonbroadbandpartner.com European Community Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility, EN55022 Class B for ITE and EN55024. This meets the essential protection requirements of the European Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
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Contents PART 1 SAFETY INFORMATION ...................................................................................................................1 OPERATING CONDITIONS 1 LOCATION SAFETY INSTRUCTIONS .......................................................................................................................................1 CARE 1 CONNECTIONS 1 QUALIFIED SERVICE 2 PART 2 PRODUCT OVERVIEW AND CONNECTIONS .........................................................................................
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MENU LIST 33 FIGURE 5.1 OPERATION MENU LCD DISPLAY ................................................................................................................... 34 OPERATION MENU DISPLAY .............................................................................................................................................. 35 Home operation menu display .................................................................................................................................................
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G. H. I. Via WebGui ............................................................................................................................................................ 107 Via APS................................................................................................................................................................... 108 Via Telnet ................................................................................................................................................
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Feature Activation .............................................................................................................................................................. 165 ST20XX SIP NEW FEATURES (SG VX.62) ..................................................................................................................... 169 OVERVIEW 169 SECOND DIAL-TONE FOR PBX-LIKE ENVIRONMENTS. .............................................................................................
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Feature Activation ..................................................................................................................................................... 232 ST20XX SIP NEW FEATURES (SG VX.58.6) .................................................................................................................. 233 OVERVIEW 233 SIP MESSAGE SUPPORT (RFC 3428) FOR STATUS DISPLAY APPLICATIONS ..................................................................... 233 Feature Activation ..............
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Feature activation ............................................................................................................................................................... 262 Keyword definition and usage ............................................................................................................................ 262 HIDE MISSED CALLS FLAG .............................................................................................................................................
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ST2030s VoIP Business Phone Part 1 Safety Information Operating conditions This telephone is to be operated on a local area network. The telephone must be equipped with the appropriate software version. This guide is written for the actual version of firmware v2.69, you can download the latest on: http://www.thomsonbroadbandpartner.com Read these instructions carefully before connecting the SIP phone to its power source.
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ST2030s VoIP Business Phone Qualified service No repair can by performed by the customer, if you experience trouble with this equipment for repair or warranty information, please contact your administrator. Thomson disclaims all responsibility in the event of use that does not comply with the present instructions. Product disposal warning: Ultimate disposal of this product should be handled in accordance with national laws and regulations.
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ST2030s VoIP Business Phone Part 2 Product overview and connections Introduction This administrator guide describes how to set up, connect cables, and configure your ST2030 SIP Phone. It also provides information on how to configure the Network settings and change the settings of your IP Phone. The administrator guide also includes the way to view and upgrade the firmware. Note and Caution Note and Caution in this manual are highlighted with graphics as below to indicate important information.
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ST2030s VoIP Business Phone Connecting to the Network and the PC The SIP Phone has 2 RJ-45 ports that each support 10/100 Mbps full duplex Ethernet connection to external devices- Network port and access port (one for PC and one for LAN).  Network Port (10/100LAN) Use the Ethernet cable to connect the LAN port to an Internet equipment, such as a hub, switch. Or directly to the Network.
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ST2030s VoIP Business Phone Main Features         Note 6-line LCD display Font supports ISO8859-2, ISO8859-5, ISO8859-8 Connectivity: Integrated 2 ports 10/100 Ethernet switch Phone services:  Multilines (up to 9), Call Forward, Call Transfer (attended), Call Hold, Redial  Group listening, Hands free  Message Waiting Indicator  Speed dial, Conference call  Phonebook, Call logs  Caller ID display Audio extension connection: Integrated headset RJ9 port Multiple power options: power over Ethe
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ST2030s VoIP Business Phone Phone set function support and Call Options:  Call hold, Call Transfer, Call Forward, Conference Call, Call Park and Call Pick-up.
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ST2030s VoIP Business Phone  Network Time Protocol (NTP) NTP is an Internet standard protocol that assures accurate synchronization to the millisecond of computer clock times in a network of computers. NTP sends periodic time requests to servers, obtaining server time stamps and using them to adjust the client's clock.  Simple Network Management Protocol (SNMP) SNMP is a set of protocols for managing complex networks.
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ST2030s VoIP Business Phone Abbreviations SIP Session Initiation Protocol. An IP telephony signalling text-based protocol developed by the IETF DNS Domaine Name Server DHCP Dynamic Host Control Protocol FTP File Transfer Protocol H323 An ITU standard for realtime voice and videoconferencing over packet networks, including LANs, WANs and the Internet LAN Local Area Network MGCP Media Gateway Control Protocol RFC 3261 Request For Comments.
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ST2030s VoIP Business Phone Part 3 Phone operations General appearance The general appearance of the ST2030 is as below: ST2030 front view ST2030 side view ST2030 with his extension module ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Physical Features Figure 3.1 and Table 3.1 illustrate physical features of the ST2030 SIP Phone: Volume keys LCD 3 Soft Keys Clear key Menu key Move & Scrolling keys Functions keys(*) Handset Dialing Pad Memory keys * Keys from left to right: phone book/ headset/ speaker/ mute and redial. Figure 3.1 ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Display keys Confirmation key: Clear key: Clear characters in editing mode or exit to standby display (long click) or return back to the previous page. Menu key: Enables access to menu Phone book key: Enables to access the phonebook and view the names and phone numbers the user wants to dial. Scrolling and move keys: Enable browsing setting options, display the latest 30 call numbers in standby mode and move among soft keys options in editing mode.
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ST2030s VoIP Business Phone Audio keys Volume keys: Adjust the volume of the handset, headset, speaker phone, ringer phone. Speaker key: Activates/disables hands free or group-listing function and switch on/off the microphone Headset key: Activates headset mode during a call Mute key: Activates/deactivates mute function. Dialing keys Dialing pad Press the dial pad buttons to dial a number. Dial pad buttons work exactly like those on your existing telephone.
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ST2030s VoIP Business Phone Display The product has a full dot matrix LCD screen with a resolution of 128*64 pixels. Its screen is monochrome and not backlighted. The viewing area of the screen is 70.7x38.8 mm (active area: 66.52x33.24 mm). It is able to display characters defined by “Thomson-CharDisplayRequirement-Ed0103November2004.doc”. Definitions of Soft Keys The table 3.2 describes the main functions of each soft keys you can use on the SIP phone.
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ST2030s VoIP Business Phone DNDst Do Not Disturb Down Contrast adjustment Dsub Shortcut to “Dial Subscriber” EndCal Terminate active call Edit Edit parameter content Exit Return to previous menu Format Change display format of specific parameter, such like Date and Time etc.
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ST2030s VoIP Business Phone Transf Transfer a call TrMail Transfer call to voice mail system UnHold Up Unhold a held line Contrast adjustment User Enter to user submenu View Show details when data item content is more than LCD can display in one line Table 3.
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ST2030s VoIP Business Phone Definitions of LED LED Indicator Condition Color Default Speaker Headset Mute Feature keys OFF Red During FW boot ON Loudspeaker is activated during a call ON Default OFF Red During FW boot ON Headset or Headset group-listing mode is activated during call ON Default OFF Red During FW boot ON Mute is active ON Default OFF During FW boot ON Used for speed dial keys in standby mode OFF Line appearance: standby mode Green OFF Fast blinking Line appe
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ST2030s VoIP Business Phone Extension module The extension module features 28 keys. One can plug up to 2 extension modules in a row, leading to a total of 10 + 2x28 = 66 possible “multiline” keys. Memory The ST2030 has 4MB of Flash, and 16MB of RAM Power supply The ST2030 could be powered by either a main power unit or PoE. The power plug and PoE can be plugged at the same time. The power plug has priority, and PoE takes over in case of power failure. Its power consumption is under 6W.
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ST2030s VoIP Business Phone Part 4 Call Services Talking Mode & Operations 5 kinds of communication mode  Handset mode  Hands free mode  Headset mode  Handset group listening  Headset group listening Operation of off hook There are four ways supported for Off Hook operation  Picking up the handset: Handset mode  Press Speaker key: Hands free mode  Press Headset key: Headset mode  Press F1 when phone is ringing Operation of on hook  Handset mode: replacing the handset  Hand
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ST2030s VoIP Business Phone Main Call Functions Make a call On-hook dialing In standby mode, there are several ways to show dial number.   Press after / before pressing digital keys directly In standby mode, press “”, ”” or “Redial” key to display the last 30 phone numbers you called Key Pressed “”, ”” : Scrolling and select number you desired. LCD display Date Time Icons “” or “”: scrolling to view rest.
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ST2030s VoIP Business Phone  Use the call log Key Pressed Press CalLog to show Call Log messages Scrolling and confirm by pressing Ok LCD display Date M i R e Di De Se l s c a l e Icons Time s e l e c e i e t t d Ca v e d d Ca e Ca Date l C l l l L o a l l l L o l L o B Time G L o g g g s a c k Icons “”,””: Scrolling and dial number you desired and press “Dial» or Ok V i ew De l e t e  Di a l De l Al l Ba c k Use the phonebook Key Pressed LCD display  Date Press or PhBook to sh
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ST2030s VoIP Business Phone Speed dialing – on-hook dialing  Press any one of F1 – F10 in standby mode  On-hook dialing : go off-hook, re-press the feature key, or press OK key Speed dialing – off-hook dialing  Perform off-hook action  Press any one of F1 – F10 in dialing mode Answer a call When a call is coming, the caller number and alias are displayed, if the caller number is stored in the phonebook, the associated name is displayed.
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ST2030s VoIP Business Phone You can do modifications by pressing Change to enter the phone number you want to auto call back, the time of the call and the status. Operation of Call Completion to Busy Subscriber (CCBS)  Place a call and you hear busy tone  Press soft key CBack  Replace handset (i.e. Go on-hook, and CCBS is activated) When CCBS is successful    The phone is ringing Go off-hook. You hear ring-back tone if party doesn‟t answer yet. Or start conversation if part answers the call.
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ST2030s VoIP Business Phone Call functions during conversation Hold and Retrieve a call  During a call, press  Press Unhold to retrieve a held call. Hold to put a call on hold. Call Transfer During conversation mode, you can press the soft key Transf to activate Call-Transfer service.
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ST2030s VoIP Business Phone When the callee picks up 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Date Time Icons Talking. . . Transf B ack Conference call The ST 2030 SIP phone allows a 3-way conference. Start a conference by calling other party:  During conversation, Press Conf  Dial the desired phone number (see the LCD display below)  When the callee picks up, press Conf to add the first and second calls into the calling party.
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ST2030s VoIP Business Phone When a call/conference is active 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Time Date 01 Icons Number/Nam e Conf 02 Duration Number/Nam e Conf Hold Duration Transf ◄CalLog PhBook ◄Park New Ca l Conf R e mo v e ► Page 1 Page 2 Page 3 When the callee picks up 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Date Time Icons Talking. . .
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ST2030s VoIP Business Phone Multi line Display of Line/Call status The IP phone supports up to 10 multi-lines that is configurable by administrator via Web-Page access. Each line can be separately operated various services, including answer, reject, hold, transfer and conference call etc. When the phone is in conversation mode, following is the Line/Call status displayed on LCD.
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ST2030s VoIP Business Phone Switch Between Line/Call The IP phone supports up to 10 multi-lines that is configurable by administrator. Each line can be switched by pressing line keys (i.e. keys F1 – F10). Besides the current active line, all others are held by IP phone and can be resumed by pressing associated line key or pressing proper soft key. And the first call is always assigned to line 1. Press active line key will terminate the call.
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ST2030s VoIP Business Phone Park up Somewhat similar to the Call Hold feature; however, once a call is placed in the “park” condition, any station within the system may retrieve it by either dialing the appropriate access code. Park a call at the phone, and resume the call at another phone.
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ST2030s VoIP Business Phone Missed Calls Idle     Entry number is refreshed when pressing scrolling key Scroll by pressing Up/Down key Exit to higher-level menu by pressing C or “Back” If the number is stored on phone book, the associated name will be displayed.
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ST2030s VoIP Business Phone Content of missed call Parameters Item Name Max. Length Data Format Number Numeric 24 Alias (Phone name) Alphanumeric 20 Date Time YY/MM/DD hh:mm Comment While length of number is more than that LCD can display, press “” or “” to get remainder.
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ST2030s VoIP Business Phone The user is able to search and retrieve a phone number without having to scroll between all the entries by typing on a letter. For instance, if the user presses quickly 2 times on key „2‟ (corresponding to “b” letter), the first name beginning with “b” will be displayed on top of screen. When pressing feature key, then replace current memory display by item to be memorized is displayed. And corresponding softkeys Replace, Edit and Back are displayed.
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ST2030s VoIP Business Phone Character Input- Edit Mode The editor is automatically activated whenever you are modifying content of configurable parameters. Apart from entering characters, you can use this editor to navigate through text or delete characters. Even though the maximal text length is not limited by the number of characters on the display because the text can be shifted to the left and right, there are limits for the certain scenarios. E.g. for phone book name, the limit is 15.
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ST2030s VoIP Business Phone Part 5 Configuration through LCD Menu list Ringer Date Time Language Key Echo Status Config Personalize Alarm Clock Contrast PIN Setting Shortcut Memory Key Time Type Bell Sample text : AB…H Sample text : 1…8 Information Enter Password Shortcut 1 SC (1) Shortcut 2 SC (2) Memory Key F(1) Memory Key F(…) Memory Key F(10) APP Version HW Version IP MAC GW Mask ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Admin Input Password : 784518 (select number with A>a>1 Networking PPPoE NTP Setting SIP Configuration VLAN setting Ethernet configuration Emergency Dial Plan Reset Default Option Dial Subscibe Call Blocking Call Forward Call Waiting Anonymblock Auto Answer Mode IP Address MAC Address Gateway Netmask DNS 1 DNS 2 Status IP Zone DST Auto Stop Auto HangUp Number Display DoNotDisturb PhoneLock Reboot Auto Reject Figure 5.
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ST2030s VoIP Business Phone Operation menu display Home operation menu display 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Date Time Icon O P E R A T I O N C on f i g M E N U A d m i n O p t i o n Config Menu Display 1 Line 1  Scroll by pressing Up/Down key  Select by pressing OK or “Select”  Return to idle state by pressing C or “Back” 2 3 4 5 6 Date 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Time Icon Line 2 Line 3 SUB-MENU LIST Line 4 Line 5 Line 6 S e l e c
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ST2030s VoIP Business Phone Sub-menu list of User Setting No.
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ST2030s VoIP Business Phone Option Menu Display  1 Scroll by pressing Up/Down key Line 1  Select by pressing OK or “Select”  Return to idle state by pressing C or “Back” 2 3 Shortcut Option Menu Idle 4 5 6 Date 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Time Line 2 Line 3 SUB-MENU LIST Line 4 Line 5 Line 6 S e l e c t B a c k Sub-menu list of admin setting No.
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ST2030s VoIP Business Phone Detailed LCD menu settings Idle Menu Home operation menu display 1 2 3 4 5 6 7 8 Date 9 10 11 12 13 14 15 16 17 18 19 20 Time O P E R A T I O N U s e r M E N U A d m i n O p t i o n User Menu Display Idle Menu ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone  1 Scroll by pressing Up/Down key  Select by pressing OK or “Select”  Return to idle state by pressing C or “Back” 2 Line 1 3 4 5 6 7 8 Date 9 10 11 12 13 14 15 16 17 18 19 20 Icon Time Line 2 Line 3 SUB-MENU LIST Line 4 Line 5 Line 6 S e l e c t B a c k Sub-menu list of User Setting No.
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ST2030s VoIP Business Phone Date Yes MM/DD/YY (Configurable when DD/MM/YY NTP is disabled) YY/MM/DD Time Yes (Configurable when NTP is disabled) hh:mm am hh:mm hh:mm Language (Lang) Yes Options Key Echo (KeyEch) Yes Options You can press soft key Format to change format. MM/DD/YY DD/MM/YY YY/MM/DD You can press soft key Format to change format.
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ST2030s VoIP Business Phone Contrast      1 Scroll by pressing Up/Down key 2 Line 1 Exit to higher-level menu by pressing C Line 2 Line 3 Press “Down” or “Up” to adjust contrast 3 Contrast Config Menu Idle 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Time Date S a m p l e S a m p l e T e xt : A B C D E F G H T e xt : 1 2 3 4 5 6 7 8 D o w n U p Line 4 Press “OK” to confirm and exit to higher-level menu. Line 5 Line 6 O K Press “Cancel” to cancel the setting.
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ST2030s VoIP Business Phone 1  Scroll by pressing Up/Down key  Select by pressing OK or “Select”  2 Line 1 Return to idle state by pressing C or “Back” 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Icon Time Date Line 2 Line 3 Options list Line 4 Line 5 Line 6 C h a n g e B a c k Options list No. Option Message (1) Flag (2) Change Code Data Format ON OFF Comment  When Status is ON, the phone lock setting will be authorized by checking personal code.
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ST2030s VoIP Business Phone Information Config Menu Idle Information Content Item Name Configurable Comment FW version No Indicate to the user the firmware‟s version HW version No Indicate to the use r the hardware‟s version IP address No Indicate to the user the IP address MAC address No Indicate to the user the MAC address Gateway No Indicate to the user the gateway address Mask No Indicate to the user the mask address Memory Keys Setting 1 Line 1  Scroll by pressing Up/Dow
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ST2030s VoIP Business Phone Menu of Admin Settings Idle Admin Menu You have to input a password to access Admin settings: 784518 Caution 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Scroll by pressing Up/Down key  Select by pressing OK or “Select”  Date Line 1 Line 2  Return to idle state by pressing C or “Back” Time Line 3 SUB-MENU LIST Line 4 Line 5 Line 6 Select Back Sub-menu list of admin setting No.
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ST2030s VoIP Business Phone Networking Configuration 1    ItemName is refreshed when pressing scrolling key Line 1 Scroll by pressing Up/Down key Line 3 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Time Date Item Name Line 2 CONTENT Line 4 Exit to higher-level menu by pressing C or “Back” Networking Admin Menu Idle Line 5 Line 6 E d i t B a c k Content of Network Parameters Item Name Configurable Mode IP Yes Net mask (Mask) Pri DNS Sec DNS Options List Max.
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ST2030s VoIP Business Phone Content of PPPoE Parameters Item Name Configurable Data Format Options List Max.
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ST2030s VoIP Business Phone Line 6 S e l e c t A c ti v e B a c k Profile List No. Profile Name (1) Profile 1 (2) Profile 2 (3) Profile 3 (4) Profile 4 Comment   Profile name is configurable (refer to “3.4.
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ST2030s VoIP Business Phone Part 6 Configuration via Web Interface Configuration through the Web interface The phone can also be configured using the web browser. It has a friendly web interface to set and modify parameters. Step 1 – Before starting The IP phone should be connected to the Network and then be powered it up before the connection to the web server. Step 2 – Connect to the IP Phone web server 1) 2) 3) 4) 5) Start a web browser session Input the phone‟s IP address into the address field. a.
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ST2030s VoIP Business Phone CONNECTION PAGE HOME PAGE ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone SETUP PAGE SETUP: Network setup page (DHCP) ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone SETUP: Basic setup page Profile edit ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone APS basic setup ADVANCED PAGE ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: STUN page ADVANCED: UPnP ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: SNTP ADVANCED: SNMP ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: QoS ADVANCED: Ethernet connection ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: Outband proxy ADVANCED: SIP signalling ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: Codec setup ADVANCED: Option configure ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: Call Features ADVANCED: Advanced ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: Service Code ADVANCED: Dial plan ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: Melody management ADVANCED: System Melody ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: CWT Melody ADVANCED: Phone book ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ADVANCED: Remote phone book ADVANCED: Call blocking ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY PAGE UTILITY: Save & restart ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: Backup setting UTILITY: Restore setting ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: Firmware Update UTILITY: Restore default ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: Telephone configure UTILITY: LangTbl update ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: LangTb1 dump UTILITY: ToneTbl update ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: ToneTbl dump UTILITY: User managment ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: PIN setting UTILITY: Phone lock ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone UTILITY: Ping test STATUS PAGE ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone STATUS : Product info STATUS : Interface Status ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone STATUS : Phone Status ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Part 7 Auto-Provisioning The automatic provisioning requires one DHCP server and one TFTP server. Please find below the way to provision your IP Phone. Automatic phone provisioning with TFTP The automatic phone provisioning is particularly adapted to the provision of several phones at the same time, of any large-scale deployment environment.
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ST2030s VoIP Business Phone The files: File INF: (extension .txt or .inf) inform about the place of the various files to download (relative way or absolute) Firmware: Version‟s code which needs to be upgrade by the phone File “common_config”: (extension.txt) informs the phone about configurations which need to be upgrade on the level network, sip (or mgcp), auto provisioning, etc… File MAC: (extension.txt).
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ST2030s VoIP Business Phone option tftp-server-name "@IP serveur TFTP"; --------------> option 66 option bootfile-name "nomDeFichierINF.txt"; --------------> option 67 option provision-server-ip code 150 = text; ------------->option 150 is text, not binary mode option provision-server-ip "@IP serveur TFTP "; -------------> next server address option vendor-encapsulated-options "http://192.168.70.10/swupgrade_st2030m.
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ST2030s VoIP Business Phone 1. In the order: Remote loading of file INF Remote loading of the firmware Reboot 2nd Remote loading of file INF Remote loading of the file TelConf Remote loading of the file Common_config Attempt of remote loading of the specific file MAC if he is Reboot Remote loading of file INF 2nd Attempt of remote loading of the specific file MAC if he is (Remote loading of the files Deck for MGCP) 2. The phone is connected to the service of the operator.
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ST2030s VoIP Business Phone Automatic phone provisioning with HTTP Also the provisioning can be carried out via HTTP. For that, it is necessary to follow following steps Needed : 1 router DHCP 1 ST2030 (SIP or MGCP) The last version of the firmware Process of auto provisioning in the theory: At the time of the connection of a phone to the network, it will ask an IP address to DHCP server. This one will provide him an IP address.
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ST2030s VoIP Business Phone   descend the cursor using the low button until Information Select Information and note the IP address indicated 6. Open a WEB browser (Internet Explorer, Mozilla,…) 7. Enter the bar of address : IPaddressofphone/admin.html The IPaddressofthephone being that noted in (5).The Web interface appears. 8. Login is : administrator Password is: 784518 9. This page is displayed: 10. Select « UTILITY ». ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone 11. Select « Firmware Update » ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone 12. In the box Firmware Update Using leave "HTTP" and click on the button "Browse...” In the window which opens, select the version of the firmware to be installed. 13. Press « Apply » 14. The phone will normally reboot. 15. Start again from step 7) to step 11). Select « Telephone Configure » 16. In the box Firmware Update Using leave "HTTP" and click on the button "Browse...” In the window which opens, select the file TelConf to be installed. 17. Press « Apply » 18.
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ST2030s VoIP Business Phone Part 8 Ringtones configuration 1. Description The ringtones which are integrated into the ST2030 use a RTTTL format. A ringing with RTTTL format looks like the following example: Halloween:d=4,o=5,b=180:8d6,8g,8g,8d6,8g,8g,8d6,8g,8d#6,8g,8d6,8g,8g,8d6,8g,8g,8 d6,8g,8d#6,8g,8c#6,8f#,8f#,8c#6,8f#,8f#,8c#6,8f#,8d6,8f#,8c#6,8f#,8f#,8c#6,8f#,8f#,8c #6,8f#,8d6,8f# These ringtones can be created by the user and they can be also downloaded for free on Internet.
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ST2030s VoIP Business Phone This software makes it possible to the user to create their own melodies directly with RTTTL format. For that, it is necessary to go in "File", "Ringtone composer" and finally "open with new melody" Figure 8.2 Ringtone Converter .The following screen is displayed and will make it possible to the user to compose the melodies according to its choice. Figure 8.3 ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Moreover, a data base, already comprising a great number of melodies to RTTTL format, is integrated into this software. To reach these rings, it is necessary to carry out the handling which is presented to you on the screenshot below. Figure 8.4 Ringtone Composer 3.
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ST2030s VoIP Business Phone Next we need to find the phone IP address.
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ST2030s VoIP Business Phone Next, we must click on « Advanced »: Lastly, it is necessary to select "Melody management" and to enter the name of the file (txt extension) which contains the rings while clicking on browser. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Part 9 Feature Overview This part is to show the number of new features implemented in each software new release, up to 2.69. Note This administrator guide is based on firmware v.2.69, you can download the latest administrator guide on: www.thomsonbroadbandpartner.com ST20XX SIP New Features (SG vx.69.2) Overview This document describes a set of new features included in ST2030 and S2022 SIP V2.69.2 and 4.69.
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ST2030s VoIP Business Phone B.
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ST2030s VoIP Business Phone LLDP The following parameters are added for LLDP Service. This parameter is configurable in common config file and telnet. lldpXFlag = 0/1 // 0: Disable LLDP function (Default) // 1: Enable LLDP function lldpTxPeriod = 5 – 32768 (30 default) lldpTTL=120 lldpPortDesc= lldpSysName= lldpSysDesc= lldpSysCap=2097184 lldpChassisID=4 lldpPortID=4 lldpXMediaCap=65539 lldpXNetPolicy=1 lldpXEndpLocIdenti=0 lldpXAssetID= Feature Activation A.
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ST2030s VoIP Business Phone MGC In this release, a new parameter is added for MGC Service. This parameter is configurable in common config file and telnet.
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ST2030s VoIP Business Phone BLF In this release, we have implemented the third BLF - Presence based BLF. ST2030 already supports two types of BLF based on “dialog” event package: User and Listoriented. For some other environments, it is desirable to support also a third flavour, based this time on a different subscribe/notify package: presence. Since ST2022 does not support supervision, this document is not applicable. Function keys will be used for this purpose.
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Parameter name Description Values BLFType Type of BLF that is active 0: User-Oriented BLF is active 1: List-oriented BLF is active 2: Presence based BLF is active Configure FeatureKeyExt01 feature key as .. line key or FeatureKeyExt66 supervision key for monitor extension ST2030s VoIP Business Phone Default CLI commands value 0 sys set blf_type [0(User-oriented BLF), 1(Listoriented BLF), 2(Presence-based BLF)] L: Line Key L/ sys show fk 1 ..
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ST2030s VoIP Business Phone ACR response When incoming call for ST20XX is Anonymous and phone has ACR enabled, ST20XX sends as response message 603 – Declined but some server require phone should send message 433 Anonymity Disallowed. Feature Activation A. Via APS APS in [sip] section of both Common and Specific-MAC config files with the new parameter – ACRResp. ACRResp = 0 403 Forbidden ACRResp = 1 433 Anonymity Disallowed ACRResp = 2 603 Declined [sip] … ACRResp=1 … B.
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ST2030s VoIP Business Phone Attend Transfer There is a hold action before sending REFER message with current behavior of attend transfer. However, the transfer behavior will be processed by some server. That`s why some server will have the problem of attend transfer. Our solution is to not sending the hold before REFER message. So it should have a flag to this feature to keep the former behavior and also meet this server requirement.  Feature Activation A.
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ST2030s VoIP Business Phone Preferred Identity For some server when ST20XX is sending in INVITE header parameter P-Asserted-Identity (which is not assigned for CPE but for network) so phone should not use it. Instead of Phone should correctly send parameter P-Preferred-Identity. A new parameter is added for INVITE header parameter. This parameter is configurable in common config file and telnet.
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ST2030s VoIP Business Phone DSCP of DHCP In this release, you can change DSCP of DHCP separately. Feature Activation A. Via Web GUI 1. Login to ST20XX Web GUI 2. Go to Advanced Page 3. Choose QoS 4. In Diffserv, choose Voice 5. In DS Code Point for DHCP, change the vale you want. 6. Press Apply and restart the phone. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone B. Via APS APS in [qos] section of both Common and Specific-MAC config files with the new parameter – DSCP3. DSCP3 = 0 ~ 63 [net] … DSCPflag=1 … [qos] … DSCP3=0 … C. Via Telnet To configure, open a command line console, and telnet the phone: Example: [administrator]# net set dscp 1 [OK] Set OK [administrator]# qos set dscp 3 0 [OK] Set OK Then type commit and then activate to apply the change. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Input mode In the release package, it is possible to change the input mode and char set used. 1. LangTbl_x.69.2.zz (original English Language Table). 2. LangTbl_x.69.2_Czech.zz (sample Czech Language Table – Still in English but with Czech input mode). By editing the Language Table, we can have Czech Display and Edit mode. 1. Edit language table by text editor 2. Change the line for Country name. E.g. Czech 3. Change the line for Character Set. E.g.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.68.5) Overview This document describes a set of features included in ST2030 and S2022 SIP V2.68.5 and 4.68.5 respectively in order to improve their usability in different environments. Hua Wei SoftSwitch Starting with this new release, ST20xx have implement Softswitch (Hua Wei SoftX3000 V300R006) PSTN call handling including call waiting and switching.
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ST2030s VoIP Business Phone [Answer] and [Reject] softkey displays on the screen. ST2030s (Phone B) Date Hour 01 PSTN Call Answer Icons ST2022s (Phone B) 01 Answer Reject Reject Server Phone B INFO 200 OK Press [Answer] to take the PSTN 2 call. INFO: flashhook when press [Answer] Remark: Go back to previous screen when [Reject] is pressed.
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ST2030s VoIP Business Phone Switch implementation Requirement [Switch] softkey is required to caller parties to switch between caller during conversation Below is to list out a flow which shows IP Phone B call to IP phone A in conversation, then PSTN 1 call to IP phone B. B and PSTN 1 are in conversation. Phone B presses [Switch] back to phone A and start conversation.
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ST2030s VoIP Business Phone Phone A Server Phone B INVITE (with SDP2) Server invites phone A 200 OK (with SDP2) ACK INVITE (with SDP2) 200 OK (with SDP2) ACK Server invites phone B BYE 200 OK Phone A hang up the call INFO: tone-type=busy Phone B know that the waiting phone is hang up and the [Switch] soft key should be changed back to [Transf] INFO 200 OK ST2030s (Phone B) ST2022s (Phone B) 01 PSTN Call/phone number Talking Duration Hold Transf Conf Date Hour Icons 01 PSTN Call/phone number Ta
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ST2030s VoIP Business Phone D. Via Telnet To configure, open a command line console, and telnet the phone: Example: 1. MGC_service is set to disable (sys set mgc_service 0) [administrator]# sys set mgc_service 0 [OK] Set OK [administrator]# 2. MGC_service is set to Hua Wei Softswitch PSTN handling (sys set mgc_service 1) [administrator]# sys set mgc_service 1 [OK] Set OK [administrator]# Then type commit and then activate to apply the change.
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ST2030s VoIP Business Phone All parameters changed in Option Configure page are configured without reload. Except “ACD”, “Shared Call Appearance”, “Conference Mode”, “Start Spare FK” and “BLF Type”, all parameters changed in Call Features page are configured without reload. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Apart from “Use Secure outgoing calls if possible”, “Silence Suppression”, “Acoustic Echo Cancellation (AEC)”, “Packet Loss Compensation”, all parameters changed in Advance page are configured without reload. CCBS Enable/Disable A new parameter is added for CallBack feature. This parameter is configurable in common config file and telnet.
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ST2030s VoIP Business Phone F. Via Telnet To configure, open a command line console, and telnet the phone: Example: 1. Auto_cb is set to enable (lcdui set auto_cb 1) [administrator]# lcdui set auto_cb 1 LcdUi Set Command OK! [administrator]# 2. Auto_cb is set to disable. (lcdui set auto_cb 0) [administrator]# lcdui set auto_cb 0 LcdUi Set Command OK! [administrator]# Then type commit and then activate to apply the change. ST20XX SIP New Features (SG vx.67.
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ST2030s VoIP Business Phone 4. The cipher-suites of TLS is supported by OpenSSL library(0.9.7d), and cipher-suites negotiation is supported according to capability of remote side 5. Switching transport layer to TLS while receiving SIP messages with any one of following content: Transport parameter(transport=tls) in Contact and Record-Route header etc… Uri type (sips:) 4. Support the Import/Export certification and private key via Web interface SRTP 6.
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ST2030s VoIP Business Phone With the activation of SIPS + TLS, you are required to upload a Certificate and Private Key for authentication on the phone. Set port to be 5061. The certificate from trusted authorities can be imported to create an internal Certificate Authority (CA). Visit the SETUP  Basic Setup  SIPS page, as shown like below: H.
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ST2030s VoIP Business Phone [sip] … TransportFlgMP1=0 TransportFlgMP2=1 TransportFlgMP3=2 TransportFlgMP4=2 TransportFlgBK1=0 TransportFlgBK2=1 TransportFlgBK3=2 TransportFlgBK4=2 … // // // // UDP for profille 1 TCP for profille 2 TLS for profille 3 TLS for profille 4 // // // // UDP type for backup profile 1 TCP type for backup profile 2 TLS type for backup profile 3 TLS type for backup profile 4 APS in [sys] section of both Common and Specific-MAC config files with the new parameters: For SRTP, the
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ST2030s VoIP Business Phone Improve HTTPS APS feature Now, starting with the new release, SG x.67.2, St20xx HTTPS auto provisioning supports both client and server authentication with using certificates. This improvement is totally enhanced a reliable and secure provisioning based on HTTPS requests from ST20xx to server and server to ST20xx. With using HTTPS, the file transfer between ST20xx and the provisioning server are protected.
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ST2030s VoIP Business Phone Support Encryption of Configuration files in APS In current implementation, file transfer via APS TFTP and HTTP is transparent, the confidential information, e.g. accounts, password, are not protected. Therefore, starting with the new release, x.67.2, the transfer of encrypted configuration files is supported to prevent data exposure during APS.
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ST2030s VoIP Business Phone In Linux Platform: Filename: Linux_aes_cbc_128_bin.tar.gz ../Encryption Tool folder.  tar zxvf FileName.tar.gz  cd FileName  ./aes_cbc_128  „*.ser‟ file will be generated Things to know: The ComConfig/ MacConfig file should be encrypted with symmetric key offline before doing APS. The decryption will be handled on the phone by using the same key. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Feature Activation A. Via WebGui Visit the SETUP  , Basic Setup will be shown like below: Input the decryption key (16 digits) in the field and confirm field. If the key is different with the key for confirmation, an error message will prompt you to input the key again. Press the [Decryption key] to save the key settings in the phone.  Phone reboot. If the key doesn‟t match with the key for encrypted files during APS, the files are not allowed to download to the phone.
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ST2030s VoIP Business Phone APS log (if Decryption key not-Match): Begin Common Config download... AES decrypt common config file successfully! CommonConfig: ComConf2030SG.R11.1.090213.2.67.1.ser download successfully! Begin Mac config download... MacConfig: ST2030S_00147F00DFE4.ser download successfully! AES decrypt mac file successfully! Error: Parse config file failed or config_sn tag not found! Begin upgrading config file...
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ST2030s VoIP Business Phone Visit the ADVANCED  Dialling Call page, the Dialling Call interface will be shown like below: Line Account shows the outgoing call identify of the phone Make an outgoing call by inputting telephone number or SIP URL in the field. An virtual keypad enable you to input numbers to the Dial number field Call Logs Key enable you to go directly to the Call logs page ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone To make an outgoing call, you can just choose the active outgoing identity from the pull-down menu of Line Account, and input the telephone numbers or SIP URL in the field. Click the icon to make an outgoing call. A status will be shown on the screen to indicate the call is successfully dialed out. Hang up the call by clicking the The Dial key icon. has the following behaviors: If the number is valid in the field, 1. In idle mode, dial out a call after pressing the key 2.
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ST2030s VoIP Business Phone Phone Book From the phone book page, the enhancement enable you to delete entry, modify entry and call back to the entries you want. You can press the button from call dailling page or go to ADVANCED  Phone book to access the page.    Click Click Click to delete the entry to modify the entry‟s information to access to the call dialling page to make an outgoing call ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone SIP Message during call (rfc 3428) Currently, ST20xx supports SIP message method. But it is limited to in idle status. In other words, the phone can only receive short message pushed by server in idle mode to indicate its current status. Now, starting from the new release, SG x.67.2, St20xx not only supports the receving message in idle mode, but also in conversation mode. The existing parameter still keeps using with purpose to avoid attacks.
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ST2030s VoIP Business Phone Feature Activation Same as the current implementation. This feature does not need specific activation to be supported. With using the current parameter, it is to avoid messages attacks from non desired sources. The parameter is AuthMessageServer. Default value is 0.0.0.0, which means phone accepts all messages received from everywhere.
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ST2030s VoIP Business Phone DNS Query ( Circular Method) In the new release today, x.67.2, ST20xx have done an improvement on the mechanism of the DNS Query, which increases the efficiency on the DNS request. Current Implementation (up to SG1.66) For each SIP message sent from the ST20xx to the proxy server, it have to wait for the IP resolution done on the Pri DNS server. In case of the Pri DNS failed, after timout, phone will request to the Sec DNS server afterwards.
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ST2030s VoIP Business Phone B. Via Telnet To configure, open a command line console, and telnet the phone: Support Remote call logs for local user Remote call logs are currently supported for login/logout function in ST20xx. However, it doesn‟t support for normal user. In this section, you will know the implemetation of the remote call log for normal user in the new release SG x.67.2.
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ST2030s VoIP Business Phone The call-log file contains 3 sections: the missed calls, the received calls and the dialed calls. Each section can have up to 30 calls. The calls shall be classified from the most recent to the oldest. Each call is described by the phone number, phone name, date and time of the call. The call-log will use the following XML format.
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ST2030s VoIP Business Phone The data are stored on the phone until the user quits the call log menu by pressing [Back] soft key or “C” key or the phone returns to the idle screen after a timeout. Feature Activation A. Via WebGui Visit ADVANCED  advanced, click the support Remote call logs check box. Enter the remote call log URL in the field. B. Via APS An RCallLogFlg parameter is created and added in the [sys] section of both Common and Specific-MAC config files.
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ST2030s VoIP Business Phone Where, #LOGIN is the phone number of the active profile #PASSWORD is the SIP password of the active profile #IP is the IP address of the phone #MAC is the MAC address of the phone [sys] … RCallLogFlg=1 RCallLogURL=http:// … // the remote call logs is enabled ST20XX SIP New Features (SG vx.66.2) Overview This document describes a set of features included in ST2030 and S2022 SIP v1.66.2 and 3.66.2 respectively in order to improve their usability in different environments.
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ST2030s VoIP Business Phone [Transf] softkey enable/disable on ringing in MMI is directly followed the activation / deactivation of callforward bit accordingly. New Implementation A new parameter in Common and MAC configuration files is added to increase the flexibility to assign the [Transf] softkey on ringing shown in MMI with/without respect to the call forward bit in parameter “OptionVisible” accordingly.
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ST2030s VoIP Business Phone J. Via APS: APS in [ipp] section of both Common and Specific-MAC config files with the new parameter: [ipp] … OptionVisible=8191 TransfOnRingFlag =0 …... //by default, transfer on ringing is always enabled K. Via Telnet To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Call-hold “inactive” method To enhance the compatibility with different softswitches, a new call-hold method is introduced in this section. Current implementation Currently, ST20xx implements “send-only” method for holding a call, carried in SDP session. Content-Type: application/sdp Content-Length: 221 v=0 o=2215 1325412 1325413 IN IP4 192.168.1.102 s=c=IN IP4 192.168.1.
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ST2030s VoIP Business Phone Feature Activation A new parameter is needed to configure this function and with some additional definitions listed below. call_hold_method=<0|1>, 0 is by default call_hold_method=0, “send-only” call-hold method is used call_hold_method=1, “inactive” call-hold method is used A. Via APS: APS in [sip] section of both Common and Specific-MAC config files with the new parameter: [sip] … call_hold_method=0 …... // by default, “send-only” is in use B.
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ST2030s VoIP Business Phone Comverse: Line and Service supervision (reg & ua-profile event package) The purpose of this feature is to increase the ability of ST20xx to request and monitor the registration status, change user profile and receive notifications related to a set of services of other supervised SIP phones in Comverse environment, like: - DND activation status Call Forward activation status Etc… Busy Line Field (BLF) Dialog event supervision User-oriented BLF has already supported in ST20xx.
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ST2030s VoIP Business Phone and « Unregistered » . The service variable for DND supervision will be discussed in next section. Upon reception of a NOTIFY request, ST20xx update the lamp associated to the supervised phone accordingly.
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ST2030s VoIP Business Phone Service variable supervision Now, ST20xx has already implemented the service variable supervision, the “ua-profile” event package is supported. But working in Comverse environment, this feature has been enhanced, which not only allows supervising phone itself, but also supervised with other phones. The service allows ST20xx to be periodically notified about the state of a set of services implemented by the network.
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ST2030s VoIP Business Phone When ST20xx receives the SIP NOTIFY message, indicating successful profile enrollment, it makes it effective immediately and displays service status to the user. The duration of the subscription is 3600 by default. Implementation and configuration One function key will be affected to each service. Depending on the state of the service, the corresponding function key‟s LED will be turned ON or OFF.
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1 ON ST2030s VoIP Business Phone To: (where x is the hunt group extension) INVITE sip: *71x#@domain.com *71x# SIP/2.0 From: <…> To: (where x is the hunt group extension) Remark: - Call Forward: it is only possible to activate/deactivate for the self phone. Not support for the supervision of other phone in this case. - DND: it is also only possible to activate/deactivate for the self phone. Not support for the supervision of other phone in this case.
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FK5 to FK6: ST2030s VoIP Business Phone Use to monitor the status of CFW and DND of the supervised phone (Supervised phones: 2005) FK7: CFU (Self Phone) LED indicates ON/Off, Press Key for activation or Deactivation depends on the current status of the service. FK8: DND (Self Phone) LED indicates ON/Off, Press Key for Activation or Deactivation depends on the current status of the Service. FK9: Use to supervise other phone with SF service.
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ST2030s VoIP Business Phone Select the item in the roll down “Type” menu: Supervised Line and enter the supervised phone numbers in the corresponding field of the function keys. In this case, the function keys 3 to 4 will monitor the dialog, registration with DND service for the corresponding supervised phones. Therefore, the boxes for dialog and regDND for each supervised phones are checked.
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ST2030s VoIP Business Phone You can also press the up and down arrow to change the priority for the enabled service. The priority is to decide which services would be used to the first assigned function key. The higher the priority, the first assigned function key will be used. Therefore, the below feature key 5 is assigned with Call forward service and feature key 6 is assigned with DND. For the configuration of service supervision of self-phone, it only can be done by APS.
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ST2030s VoIP Business Phone environment. For more detail, please refer to “ST20xx SIP New Features SG vx.62” P.145 Remark: Now, if the Starcodes are used for self-phone, those will be denoted by SC. While, if the Starcodes are used for supervised phones, which will be denoted by SV. Then, go to Advanced  Call feature; enter the Starcode for DND On/Off and Call Forward.
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ST2030s VoIP Business Phone Enter the starcodes for SFOnSV , SFOffSV, HGOnSV and HGOffSV respectively and Apply. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone B. Via APS: In order not to conflict with the original user-oriented BLF, a new parameter will be added in Common and MAC configuration files to enable the feature of line supervision of registration and service supervision for each function key.
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ST2030s VoIP Business Phone …. [sip] ….
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ST2030s VoIP Business Phone Comverse: Redirecting identity and name presentation Currently, the ST20xx do not support the "display-name" string of the Diversion header. With working in Comverse environment, the feature of redirecting identity and name presentation allows its displays on the terminating phone. And the redirecting identity and name information is received on the initial INVITE request. Therefore, this section is to address the implementation of the redirecting identity in ST20xx.
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ST2030s VoIP Business Phone 1. In Ringing (During call incoming) state St20xx display the Caller and the Redirecting name alternatively on the screen, and the redirecting name will be displayed in reverse video. The time interval for the swap will be in 1 second. If the diversion header has Redirecting party Name, phone should display “Bob the Manager”, but if it doesn‟t have Redirecting party Name, phone should display Number “81000541”. 2. In Talking state: St20xx display the Caller name with number. 3.
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ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.65.1) Overview This document describes a set of features included in ST20xx vx.65.1 in order to improve their usability in different environments. Multi-registration on a same server St20xx is able to support multi-registration on the same server. Same as before, the main line will be the master. “Registered” status icon will be driven by the main line registration status. Function key 1 will always be assigned to the main line.
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ST2030s VoIP Business Phone Example: M. Via APS: APS in [sys] section of both Common or Specific-MAC config files with the new Parameter: M will be used to denote the option for multi-registration, like below: [sys] ….. Current_Max_Multiline=5 Multiline-1) (available overall number of Mulit-registration line is FeatureKeyExt02=M/: FeatureKeyExt03=M/: FeatureKeyExt04=M/: ….
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ST2030s VoIP Business Phone N. Via Telnet To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.64.2) Overview This document describes a set of features included in ST20xx vx.64.2 in order to improve their usability in different environments. Support Private Number (ST2030 only) Our customer‟s architecture includes a private identifier (called “pn”) in the INVITE message in order to notify the end-user with a more legible number notification. Current Implementation (up to SG v1.
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ST2030s VoIP Business Phone Feature Activation A) Through APS: In Common or Mac Config file, user can set enable or disable the use of private number to 0 or 1 respectively. Default value is 0 [sip] … use_PrivateNumber=0 (default) use_PrivateNumber=1 (Notify the end-user with a more legible number) … B) Through Telnet: To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Softkey left scrolling in talking mode (ST2030 only) In order to improve the MMI and have the same behaviour between idle mode and talking mode, the navigation thru the soft keys has to be changed Current Implementation (up to SG v1.63) Currently you cannot go directly from Page1 to Page3. You have to go to Page2 then Page3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.63) Overview This document describes a set of features included in ST2030 and S2022 SIP v1.63 and 3.63 respectively in order to improve their usability in different environments. Incoming Call during transfer When users try to transfer a call and receive a call at that moment, the transfer shall not be cancelled. The incoming call shall be placed in the queue on the first available line (Line 2, Line 3 ...
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ST2030s VoIP Business Phone -if user A rejects the call from D, transfer screen is resumed Call flow 1: Phone B 1002 Phone A 1001 Phone C 1003 Phone D 1004 A call B B answers A and B are in conversation A wants to transfer B to C A press |Transf| then dial C‟s number The user begins to dial C‟s number Enter a number 10 |Transf| | | |Back| In the mean time, D call A F2 key blinks Screen remains unchanged The user continue to dial C‟s number Enter a number 1003 |Transf| | | |Back| User press OK |
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ST2030s VoIP Business Phone Call flow 2: Phone B 1002 Phone A 1001 Phone C 1003 Phone D 1004 A call B B answers A and B are in conversation A wants to transfer B to C A press |Transf| then dial C‟s number The user dial C‟s number Enter a number 1003 |Transf| | | |Back| User press OK A call C | Ringing 1003 || | |Back| In the mean time, D call A F2 key blinks Screen shows the incoming call 2 Phone D 1004 |Answer||Reject|| | User press « C » key to resume the transfer Screen returns to Ringing st
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ST2030s VoIP Business Phone Call flow 3: Phone B 1002 Phone A 1001 Phone C 1003 Phone D 1004 A call B B answers A and B are in conversation A wants to transfer B to C A press |Transf| then dial C‟s number The user dial C‟s number Enter a number 1003 |Transf| | | |Back| User press OK A call C | Ringing 1003 || | |Back| C answers A and C are in conversation Talking 1003 |Transf| | | |Back| In the mean time, D call A F2 key blinks Screen shows the incoming call 2 Phone D 1004 |Answer||Reject|| |
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ST2030s VoIP Business Phone 2- Blind Transfer When the user initiates a blind transfer, the phone launches a “recovery timer”. This timer ends if the 2nd correspondent answers and transfer is then completed or if first dialog is recovered due to failure in the transfer or timer expiration. During this timer, in current implementation the transfer is not able to answer to any incoming call, which is not a desirable behaviour in many environments.
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ST2030s VoIP Business Phone Call flow 4: Phone B 1002 Phone A 1001 Phone C 1003 Phone D 1004 A call B B answers A and B are in conversation A wants to transfer B to C A press |Transf| then dial C‟s number Enter a number 1003 |Transf| | | |Back| User press |Transf| Refer B call C Blind fransfer timer screen 1003 01/36 =>============== In the mean time, D call A F2 key blinks User press « C » key to remove the blind transfer timer and answer the 2nd call BYE B and C are in transfer process Screen sho
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ST2030s VoIP Business Phone Number display in Standby St2030s is able to show a different number in standby that the one used for registration. For this purpose, two new parameters have been included in section [sip] of common or MAC config files in each profile. DisplayNumFlag value is disable by default DisplayNum could be any char. The maximum number of digits is 20.
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ST2030s VoIP Business Phone DisplayNum2= DisplayNum3= DisplayNum4=2001 (max digits is 20) … B) Through Telnet: To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone List oriented BLF V2 (ST2030 only) List-oriented BLF is already supported by ST2030. In Broadsoft environment, this feature allowed so far monitoring other line status, and speed dialing. Call capture was not possible on FW 1.62.3 or previous version. A number of improvements have been done on server side. To benefit from them, some changes have been done due to improvements in Broadsoft implementation (R14).
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ST2030s VoIP Business Phone  LED off - if all the state tags are Terminated
terminated sip:thomson2@as.iop1.broadworks.
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ST2030s VoIP Business Phone Then go to Advanced  Call feature. Parameter “Start Spare Fk” indicates the first function key which will be dynamically provisioned. This parameter, by default, is automatically set to Multiline+1. If you want to keep some keys reserved for speeddial, please change this value Select “List-oriented BLF”, and configure the List-uri to which the phone should subscribe, in accordance with your server configuration ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Then, you can check the configuration through Advanced  Call feature  Function Key table. To enable the call pickup feature from function key BLF, please enter the starcode defined in your server. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Please refer to “ST20xx SIP New Features SG vx.62” P.145  How to activate call Pick-Up Service. B) Through APS: The parameters governing this feature, both included in the [sys] section, are: BLFType Value : 0 or 1 Meaning : 0 : User-oriented BLF is active 1 : List-oriented BLF is active Default value: 0 BLFListSipUri Value: L/ Meaning: contains the URI of the List the phone will need to subscribe in order to monitor users.
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ST2030s VoIP Business Phone be adjusted in order to use BLF. If you intend to use an extension module for BLF, then you need not change this parameter. [sys] BLFType=1 BLFListSipUri=L/ Current_Max_Multiline=4 StartSpareFK=6 …. With this parameters, List-oriented BLF is enabled, the List Uri is ListURI@thomson.net and the first key to be provisioned is F6 For the call pick up service, please refer to “ST20xx SIP New Features SG vx.62” P.145  How to activate call Pick-Up Service.
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ST2030s VoIP Business Phone Improved Shared Call Appearance (SCA) Thomson ST20xx currently supports SCA according to Broadsoft R14 specification. However, due to its single line architecture, which only allows 1 SIP account active at a time. This section addresses the improvements to be done in ST20xx to enhance its support for this feature and its application developed for Broadworks R14 only. Improvements 1.
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ST2030s VoIP Business Phone 5. Behavior when an incoming call is received and another one is active: In the event that additional call arrives when the user is already engaged in a call, the phone should provide call waiting indicator. Calls to other lines (than primary line) should be indicated with on-screen display and Function Keys LEDs, with the same approach as above: function key led which corresponds to that appearance is the one to be used. 6.
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ST2030s VoIP Business Phone Then, you have to set the Multiline (available overall number of SCA‟s is Multiline-1), in Advanced  Advanced. Function Key 1 will always correspond to the main line. Then go to Advanced  Call feature  Function Key table. An additional item will be created in the roll down “Type” menu: Broadsoft SCA.
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ST2030s VoIP Business Phone B) Through APS: APS in [sip] section of both Common or Specific-MAC config files with the new Parameter: - SharedCallAppearance= 0 (0 by default, inactive; 1 to active) - SCAMainLinePrivate= 0 (0:default, 1: Main line is private, this flag only take effect with SharedCall Appearance=1) [sip] ... SharedCallAppearance= <0|1> SCAMainLinePrivate=<0|1> ….
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ST2030s VoIP Business Phone C) Through Telnet: To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.62) Overview This document describes a set of features included in ST2030 and S2022 SIP v1.62 and 3.62 respectively in order to improve their usability in different environments. Second dial-tone for PBX-like environments. This new feature specifies how to simulate the behavior of an analog phone or a “proprietary phone” which is connected behind a PBX. ST20xx can now generate another dial tone when the user dials the specific PBX prefix.
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ST2030s VoIP Business Phone Two new parameters have been created to support this new feature: 1. PBXconfiguration , to indicate if the phone is behind a PBX or not. will be played first when user goes off hook (as it was already the case until this version), no matter the value of this parameter. So, if this parameter is set to 1 (behind PBX), you should modify the table and configure it with your preferred PBX dial-tone. 2.
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ST2030s VoIP Business Phone Feature Activation A) Through the WebGui: The activation of this feature is accessible from the WebGui in the Advanced  Dial Plan section. B) Through APS: For this purpose, two new parameters have been included in the [sys] section of the Common/MAC config files, to be able to activate the configuration of the second dial tone behind a PBX. [sys] ... PBXconfiguration=1 PBXprefix=0 The parameter “PBXconfiguration” could be either 0: normal behaviour, 1: phone behind a PBX.
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ST2030s VoIP Business Phone C) Through Telnet: For this purpose, two new parameters have been created, described as follow: sys set PBXconfiguration (0: default setting sys set PBXprefix (0 to 9, * or #) 1: phone behind a PBX) To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone New specific keys in the Dial Plan. The following DigitMap syntax definition was used by ST20xx to define when the phone has to stop collecting digits and initiate a call in off hook mode: However it does not cover the specific functions on server side (controlled by n-digits star codes) like enable or disable access voice mail server, enable or disable voice recording, etc which often include “*” and “#”.
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ST2030s VoIP Business Phone “####”: If dialed number exactly matches 4 “hash” digits, then we send it to server. “#xxx”: If dialed number exactly matches 4 digits and the first digit is “#”, then we send it to server. “*xx#”: If dialed number exactly matches 4 digits and the first digit is “*” and last digit is “#”, then we send it to server.
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ST2030s VoIP Business Phone C) Through Telnet: For this purpose, you have to use the following telnet parameters (already existing in previous versions): sip set voip_dialplan (dialplan_string(max:120chars)) sys set emg_dialplan (dialplan_string(max:120chars)) To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone New error message display for 403 response. When the user dials a number that is not authorized on a network, it receives a 403 Forbidden message. On current implementation, when the phone receives a 403 Forbidden message, it displays “Dialing Failed !”. This message could be misinterpreted by the end user who will try several times and finally call the administrator.
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ST2030s VoIP Business Phone Services Supervision Feature. This feature describes how ST20xx can request for a user profile and receive notifications related to a set of services implemented by the network like: - DND activation status - Call Forward activation status - etc…. A few comments first. SIP User Agents require configuration data to function properly. A configuration data set, specific to an entity, is termed a profile. Process to get this profile could be automatic with no user intervention.
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ST2030s VoIP Business Phone Then, SIP Server receives successfully this Subscribe and identifies the requested profile data. It prepares a SIP NOTIFY message to ST20xx with the ua profile data inserted inside the body, and sends it immediately to complete the enrollment. B) Content Retrieval A successful profile enrollment leads to an initial SIP notification, and may result in subsequent change notifications.
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ST2030s VoIP Business Phone When ST20xx receives the SIP NOTIFY message, indicating successful profile enrollment, it makes it effective immediately and displays service status to the user. The duration of the subscription is 3600 by default. C) Change Notification Each time service configuration changes, the SIP server sends a NOTIFY message to communicate the updated service variables to the ST20xx. The NOTIFY body directly contains the new profile data.
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ST2030s VoIP Business Phone Feature Activation A) Through the WebGui: This feature can not be configured through the Web (as mention above). However you can check the configuration through Advanced – Call Feature – Function Key Table : B) Through APS: For this purpose, two new parameters have been included in the [sys] section of the Common/MAC config files, to be able to activate the feature. [sys] ... ServiceSupervisionFK=0 ServiceSupOrder=callfwd(0)dnd(0)secFilter(0)huntgroup(0) ...
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 ST2030s VoIP Business Phone the other values are the order of the function key affected to this service.
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ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Star Codes. Star Codes (SC) or Feature Access Codes (FAC) are special char or digity patterns that are dialed from a phone to invoke particular server features. Typically, FAC are invoked using a short sequence of digits that are dialed using the keypad on an analog phone, while IP phones users select soft-keys to invoke the same features. Generally speaking service will be invoked by sending an INVITE to a specific uri which contains the FAC.
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ST2030s VoIP Business Phone Call Pick-Up Service Feature Activation A) Through the WebGui: The activation of this feature is accessible from the WebGui in the Advanced  Call Feature section. B) Through APS: For this purpose, two new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature.
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ST2030s VoIP Business Phone Behavior Call pick-up with Soft Key 1. 2. 3. 4. Press Pick-Up soft key. The phone will display "Enter a number". Then, user will enter the extension number to be picked up. The phone will send the INVITE with TO header set to "SC + phoneNr" Call pick-up with Function Key (User oriented BLF) 1. Press FK when blinking (BLF = early) 2. The phone will send the INVITE with TO header = SC + phoneNr 3.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature. [sip] CallFwdFlg=sc CallFwdOffSC=*73 CallFwdAlwaysSC=*72 CallFwdBusySC=*90 CallFwdNoAnswerSC=*92 TransferOnRingSC=*94 ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone C) Through Telnet: For this purpose, new parameters have been created, described as follow: sip sip sip sip sip sip set set set set set set CallFwdFlg [local|sc] CallFwdOffSC ( Call FwdOff star code) CallFwdAlwaysSC (Call FwdAlways star code) CallFwdBusySC (Call FwdBusy star code) CallFwdNoAnswerSC (Call FwdNoAnswe star code) TransferOnRingSC (Transfer OnRing star code) Behavior Call Forward OFF through Keypad 1. 2. 3. 4. 5. 6.
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ST2030s VoIP Business Phone Call Flow: Do Not Disturb Service Feature Activation A) Through the WebGui: The activation of this feature is accessible from the WebGui in the Advanced  Call Feature section. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature. [sip] DNDFlg=sc DNDOnSC=*67 DNDOffSC=*68 C) Through Telnet: For this purpose, new parameters have been created, described as follow: sip set DNDFlg [local|sc] sip set DNDOnSC (DND on star code) sip set DNDOffSC (DND off star code) Behavior Do Not Disturb ON through Soft Key 1. Using the navigation keys, Press DND Soft key.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature.
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ST2030s VoIP Business Phone Behavior Transfer to voicemail ON 1. Using the navigation keys, press TrMail, select ON 2. The phone sends the INVITE with TO header = SC Transfer to voicemail OFF 1. Using the navigation keys, press TrMail, select OFF 2. The phone sends the INVITE with TO header = SC Transfer to voicemail on Ringing 1. Press TrMail when the phone is ringing 2.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature. [sip] CallParkFlg=local CallParkSC= CallRetreiveSC= C) Through Telnet: For this purpose, new parameters have been created, described as follow: sip set CallParkFlg [local|sc] sip set CallParkSC ( Call Park star code) sip set CallRetreiveSC (Call Retreive star code) Behavior Call Park soft key 1.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature.
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ST2030s VoIP Business Phone Call Blocking Rejected 1. Press Menu - Option - CallBlocking - Select 2. Press Edit - Select Rejected - press Save 3. The phone will send the INVITE with TO header = SC Call Blocking OFF 1. Press Menu - Option - CallBlocking - Select 2. Press Edit - Select Disable - press Save 3.
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ST2030s VoIP Business Phone C) Through Telnet: For this purpose, new parameters have been created, described as follow: sip set ClirFlg [local|sc] sip set ClirOnSC ( Clir On star code) sip set ClirOffSC (Clir Off star code) Behavior CLIR ON (Privacy code) 1. Press Menu - Option - NumberDisplay - Change 2. Select ON 3. The phone sends the INVITE with TO header= SC **Same remark on mmi as above** CLIR OFF (Privacy code) 1. Press Menu - Option - NumberDisplay - Change 2. Select OFF 3.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the feature. [sip] CallWaitingFlg=local CallWaitingOnSC= CallWaitingOffSC= C) Through Telnet: For this purpose, new parameters have been created, described as follow: sip set CallWaitingFlg [local|sc] sip set CallWaitingOnSC ( Call Waiting On star code) sip set CallWaitingOffSC (Call Waiting Off star code) Behavior Call Waiting ON 1.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sys] section of the Common/MAC config files, to be able to configure the feature. [sys] Current_Max_Multiline=5 FeatureKeyExt06=L/ FeatureKeyExt07=S/ FeatureKeyExt08=S/ FeatureKeyExt09=S/ FeatureKeyExt10=D/ ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone C) Through Telnet: For this purpose, new parameters have been created, described as follow: sys set fkuri id(1~66) uri_string sys set fktype id(1~66) 0/1/2/3/4/5/6/7 (L/S/E/R/G/B/D/V) Behavior 1. During a conversation, press the Function key 2. The phone will dial the FK number as DTMF, with configured or negotiated DTMF method.
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ST2030s VoIP Business Phone B) Through APS: For this purpose, new parameters have been included in the [sys] section of the Common/MAC config files, to be able to configure the feature. [sys] Current_Max_Multiline=5 FeatureKeyExt09=S/ FeatureKeyExt10=V/ C) Through Telnet: For this purpose, existing parameters are used, described as follows: sys set fkuri id(1~66) uri_string sys set fktype id(1~66) 0/1/2/3/4/5/6/7 (L/S/E/R/G/B/D/V) ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Behavior 1. Press the Function key 2. The phone will display "Enter a number" displaying also the programmed number. 3. User will modify or not that number, and then press OK to dial out. 4. The phone will send an INVITE with TO header = SC + phoneNr + SC If you press the FK during a call, it will be treated as another call (so the phone will put the current active call on hold, perform the action, and will wait for user to go back to the active call).
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.61) Overview This document describes a set of features included in ST2030 and S2022 SIP v1.61 and 3.61 respectively in order to improve their usability in different environments. Ad-Hoc Conf (RFC 4579) The ST20xx is now a "conference-aware" user agent which supports SIP conferencing call control conventions defined in the RFC-4579 (Call Control Conferencing for User Agents) as a conference participant.
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ST2030s VoIP Business Phone ST20xx as Initiator is ready to receive early Byes to its Refers, with or without received Notify (200)· Here you can find an example Call-Flow of Centralized Conference: Once A is in a call with the "focus UA", it could add another participant (D) in the same way: 9. A press “Conf” soft key then enters D phone’s number. 10. D replies, A and D are in a 2nd call. 11. A press “Conf” again. 10. A sends REFER to D to move to conference ID (as described in section 5.
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ST2030s VoIP Business Phone 4. A press “Join” to switch in conference mode. 5. Phone A shall send an INVITE to the Conference_Factory_URI. 6. It will retrieve the “conference ID” either in the 200 OK or the 302 Moved response. 7. send REFER to B to move to conference ID (as described in section 5.6 of the rfc-4579) 8. send REFER to C to move to conference ID (as described in section 5.
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ST2030s VoIP Business Phone C) Through APS: For this purpose, two new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the conference mode and the conference factory URI. [sip] ... ConferenceMode=2 ConferenceFactoryURI=conf ... The parameter “ConferenceFactoryURI” could be either a SIP URI or a phone number. The default value is “conf”. Examples: ConferenceFactoryURI=5000 ConferenceFactoryURI=conference@10.0.0.
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ST2030s VoIP Business Phone Sylantro SIP-B Correction of the known limitations and bug fixing of the Sylantro SIP-B provided in the release SG1.58. Please refer to the document “ST20XX SIP Sylantro SIP-B features.pdf“ for more Info. Identity Header Precedence This new feature specifies how the “source” for the caller/called party identity display, will be determined. There are a number of SIP headers that can include calling (INVITE) or called (in 200 OK) party information.
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ST2030s VoIP Business Phone Different softswitch vendors use one or more of the different headers to provide information, and there is not a clear common criterion to all of them on the priority to be applied. Moreover, ST20xx phones have a local phonebook. Phonebook shall be always the 1st priority, but the header to look for in the phonebook will depend on the priority of the headers.
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ST2030s VoIP Business Phone To configure, open a command line console, and telnet the phone: C) Through APS: For this purpose, two new parameters have been included in the [sip] section of the Common/MAC config files, to be able to configure the priority. [sip] ... CLIPDisplayPrior=ppreferred(1)passerted(2)remoteparty(3)from(4) CalledDisplayPrior=dialed(1)passerted(2)remoteparty(3) ... The number in parenthesis means priority, where 1 means the highest one. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone NAT Keep Alive When the phone is installed behind a gateway or in another LAN than the Proxy, it is likely that we will face NAT traversal problems. One solution is the automatic allocation of ports by the border router or gateway. But this allocation is not maintained forever. So once registered with the SIP Registrar, the phone must maintain the channel open by sending keep-alive packets to the SIP server before the binding expires in the NAT device. SIP OPTIONS message (cf.
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ST2030s VoIP Business Phone Examples: KeppAliveDest=server@domain.com KeppAliveDest=122.22.22.22 KeppAliveDest=domain.com 2. The time interval between 2 SIP OPTIONS requests. The value is in seconds and between 0 and 600. With 0 meaning disable sending Keep-Alive packets (default value). Examples: KeepAliveTimer=0 KeepAliveTimer=120 Feature Activation A) Through the WebGui: This feature can not be configured through the Web.
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ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Trusted IP for Notify “check-sync” Up to now it was possible to send a SIP NOTIFY message to the phone, to launch remotely the automatic provisioning. Extract of the APS document "ST2030-ST2022 AutoProvisioning-V0030.doc" : To avoid attacks once the feature is enabled (as mentioned above), an additional parameter has been created to contain the authorized server from which the Notify is going to be allowed.
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ST2030s VoIP Business Phone An example Call Flow: Feature Activation A) Through the WebGui: This feature can not be configured through the Web. B) Through Telnet: For this purpose, a new parameter has been created, described as follow: sip set auth_notify_sync_srv (Max 127 chars) To configure, open a command line console, and telnet the phone: C) Through APS: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone For this purpose, a new parameter has been included in the [sip] section of the Common/MAC config files, to be able to configure the server. [sip] ... AuthNotifyCheckSync=10.0.0.1 ... Reboot on Notify “check-sync; reboot=true” In the implementation existing prior to this new version, when the phone received NTFY check-sync, it did not force reboot, but start APS procedure. Therefore, it was necessary to have TFTP/HTTP server and ".inf" filename pre-configured.
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ST2030s VoIP Business Phone An example Call Flow where the phone takes the APS configuration from the DHCP options would be: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Downloadable/Uploadable Local Phonebook As requested by many customers, we have included the possibility to save, edit and load the local phonebook of the IP phone. This feature allows you (the user) to copy the local Phonebook directory from your ST2030 phone to your PC. So for example, when a phone is out of order or must be replaced or be reset to default, the user can now make a backup and then recover all the entries stored in its phonebook.
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ST2030s VoIP Business Phone And : B) Through Telnet: To configure, open a command line console, and telnet the phone: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Mixed paging Remote Phonebook In the implementation prior to this sw version, ST20xx could accept 2 kinds of syntax in the XML reply from the server: 1- Less than 32 results to the query with directory entries: Dupad André 0175008348 ...
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ST2030s VoIP Business Phone Marco, Tomás 10022384 Next-Page... http://www.server.com/Paging.php?NAME=M&PAGE=2 In previous example, for “MenuItem” elements, the content of the tag “Name” would be literally shown on the screen, and when selected would launch the url contained in “URL” tag.
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ST2030s VoIP Business Phone Keywords Norway Russian Portuguese Netherlands next-page Neste Cледующий Seguinte previouspage Tidligere Предыдущий Precedente Volgende Vorig Feature Activation Feature is activated by default, all you need is a remote phonebook using this structure.
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ST2030s VoIP Business Phone Login/logout – disable Subscribe to dialog In the context of the Login/Logout feature, the phone subscribes to the Dialog Event before trying to register with a dynamic personal profile or static personal profile, to ensure any phone potentially registered with this profile is not in conversation or ringing). Some servers don‟t allow such subscriptions, or the real phone number is different from the Authentication ID (login parameter).
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ST2030s VoIP Business Phone Feature Activation A) Through the WebGui: This feature can not be configured through the Web. B) Through Telnet: For this purpose, a new parameter has been created, described as follow: sip set subdlgbflogin_flag [0(Disable)/ 1(Enable)] To configure, open a command line console, and telnet the phone: C) Through APS: For this purpose, a new parameter has been included in the [sip] section of the Common/MAC config files, to be able to configure the feature.
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ST2030s VoIP Business Phone [ipp] ManualLog=1 [sip] SubscribeDilaogBeforeLogin=0 A call flow for reference : ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.59) Overview This document describes a set of features included in ST2030 and S2022 SIP v1.59 and 3.59 respectively in order to improve their usability in different environments. Tracing tool Tracing tool is a new feature that allows administrators to get SIP level traces remotely. Through telnet phone interface, sent and received SIP messages flow can be obtained.
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ST2030s VoIP Business Phone Second part is packet content itself. Feature Activation To use Tracing tool, a telnet connection has to be open. Then, feature will be enabled or disabled through a command: sip tracer on / sip tracer off. Usual steps and output example: telnet Login: administrator Password: 789234 [administrator]# sip tracer on [administrator]# [administrator]# Recv from udp: 10.0.0.5:5060 00:00:00:01:066 (937 bytes) INVITE sip:2205@10.0.0.55:5060 SIP/2.0 Via: SIP/2.0/UDP 10.0.0.
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ST2030s VoIP Business Phone Sent to udp: 10.0.0.5:5060 00:00:00:02:896 (691 bytes) SIP/2.0 200 OK Via: SIP/2.0/UDP 10.0.0.5:5060;branch=z9hG4bK2b55f27f;rport From: "Thomson-2204";tag=as1b93c676 To: ;tag=c0a80101-79d86 Call-ID: 7b068be424cee3565279b5cb075e248b@10.0.0.5 CSeq: 102 INVITE Allow: INVITE,ACK,BYE,CANCEL,OPTIONS,PRACK,SUBSCRIBE,NOTIFY,UPDATE,REFER,REGISTER,INFO Contact:
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ST2030s VoIP Business Phone Download and update tone and language tables Downloading and updating Tone table or Language table capability has been added to improve and enhance admin possibilities in terms of managing languages and tones of his/her phone/s. Phone provides 9 language tables (English, French, Spanish, German, Italian, Norway, Russian, Portuguese, Deutsch), and now, 1 more extra language that can be uploaded by the admin.
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ST2030s VoIP Business Phone You can also do it through Telnet: For example, to get US : or, to get English : Finally we will have the Templates to create the new tables: How to modify the Templates: Tone/Language template files are “txt” files and follow XML format: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone If you modify: Spain 2 2 ... ... this means the name of the extra tone table will be “Spain 2”. And: ST2030(S) Czech Latin-2 ... ... means the name of the extra language table will be “Czech”.
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ST2030s VoIP Business Phone     Num-of-Tones is up to 4, Freq (frequency) is up to 3000Hz, Amp is between -800 ~ +30 (*0.1 db), Duration is up to 60000 seconds. 2. Language table limits - > Length limit - > refer to the limit of MMI display  LCD Central Line – 20 characters (ST2030), 24 characters (ST2022);  right upper corner of LCD – 6 characters;  soft keys – 6 characters (ST2030), 7 characters (ST2022).
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ST2030s VoIP Business Phone B) Through Telnet C) Through APS:  File Syntax for TFTP APS: [application] fw_filename=v2030SG.080227.1.59.3.zz [config] telcfg=TelConf2030SG_v1.59.3.txt common_config=ComConf2030SG_v1.59.3.txt melodies=Melodies.txt system_melodies=Sys_Ringtones.txt call_waiting_tone=Bellcore_CW.txt tone_table=ToneTable.txt language_table=LangTable.txt  File Syntax for HTTP APS: [application] fw_url=http://10.8.1.217/v2030SG.080227.1.59.3.zz [config] common_config=http://10.8.1.
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ST2030s VoIP Business Phone Feature Activation Once the files have been uploaded, user can activate them by the following means: A) Through Keypad : Only Language table can be changed. Menu  Config  Personalize  Lang option  Edit  choose your own table and save. B) Through Telnet : Only Tone table can be changed: C) Through APS : ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.58.6) Overview This document describes a set of features included in ST2030 and S2022 SIP v1.58.6 and 3.58.6 respectively in order to improve their usability in different environments. SIP MESSAGE support (rfc 3428) for Status display applications More and more, services supported locally by the phone are also supported centrally by the IP PBX or softswitch (call forwarding, call rejection, call block …).
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ST2030s VoIP Business Phone Feature Activation This feature does not need specific activation to be supported. But a parameter has been created to avoid messages attacks from non desired sources. Parameter is AuthMessageServer. Default value is 0.0.0.0, which means phone accepts all messages received from everywhere. Otherwise, to limit from which server messages can be accepted, this parameter should contain either SIP messages server IP address or domain name.
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ST2030s VoIP Business Phone Soft keys reordering Up to now, the soft keys position was fixed. If you removed a soft key (by web GUI or APS), its position remained empty. So you could have 2 soft keys on the first page, another one on the second… In order to avoid this situation, soft key reordering is possible since this version. Also it could be interesting to put on the first page the most useful soft keys. Feature Activation The reordering of the soft keys only can be configured using APS.
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ST2030s VoIP Business Phone softkey03=PickUp softkey04=LockPhone softkey05=VoiceMail softkey06=RetrievePark softkey07=DNDstate softkey08=ShortCut1 softkey09=ShortCut2 softkey10=ACDCheckIn softkey11=ACDAvailable softkey12=Login ...
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ST2030s VoIP Business Phone Default value is 0. That means phone will switch to local ring tone if it receives a 180 Ringing (no sdp) response, regardless if an RTP stream corresponding to the early media session is present. Setting Earlymediatype parameter to 1, phone will continue playing RTP stream corresponding to the early media session even if a 180 Ringing (no sdp) response is received. [sip] ... Earltmediatype=0 (switch to local ringing generation if 180 (no sdp) is received) ... Or [sip] ...
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ST2030s VoIP Business Phone ST2030 SIP New Features (SG v1.56) Overview This document describes a set of features included in ST2030 SIP v1.56 in order to improve its usability in different environments. Login/Logout Login/Logout feature allows the user to register easily with his own parameters (username and password) on any ST2030S or ST2022S in a location.
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ST2030s VoIP Business Phone Feature activation This feature can be cofigured via APS setting to 1 ManualLog parameter and adding the user part of the registration events server uri in RegEventServer parameter in common or MAC file: [ipp] ... ManualLog=1 ... [sip] ... RegEventServer=MyRegEventServer ... Or via Web GUI in section “Advanced | Voice Settings | Advanced” where it is necessary to enable Support manual login-logout to fill RegEventServer field.
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ST2030s VoIP Business Phone Broadsoft Shared Call Appearance This new feature makes the phone compatible with Broadsoft Shared Call Appearance facility. This function allows several users to share a phone number (the one in the active SIP profile), so that they can receive the same calls, make a call from the same number, unhold a previously held call, or even conference.
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ST2030s VoIP Business Phone Or by APS in [sip] section of both Common or Specific-MAC config files with the new parameter SharedCallAppearance (0 by default, inactive; 1 to active): [sip] ... SharedCallAppearance=1 ... The rest of the configuration will be done by your BroadSoft accounts administrator. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SG vx.54.2) Overview This document describes a set of features included in both ST2030 SIP v1.54.2 and ST2022 SIP v3.54.2 in order to improve its usability in different environments. Automatic Hang Up This new feature allows the phone to hang up automatically, stopping the audio output (regardless it‟s from speaker, headset or handset) and turning the phone into idle state. It can be configured to wait x seconds before the hang up is done.
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ST2030s VoIP Business Phone Or by the Autoprovisioning with the parameter AutoHangUp in the [ipp] section of APS config files (both Common or specifi-MAC): [ipp] … AutoHangUpTimer = 3 … In both cases, via Web and via Autoprovisioning, the behaviour is the same. User introduces the number of seconds he wants the phone to wait (after the BYE) for hanging up; 0 to deactivate. Call Park Type This is not exactly a new feature but a new way of supporting traditional Call Park and Park Retrieve.
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ST2030s VoIP Business Phone Call Park/Retrieve Park implementation modes Both modes requires a proper enviroment that supports Call Park. Mode 0: Call park is achieved by st20xx sending a REFER message to the park extension with - Request-URI: the park extension - Refer-to: the party which is going to be parked - Replaces (param inside Refer-to header): dialog between parked and the one who parks.
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ST2030s VoIP Business Phone APS upgrade between SIP and MGCP This new feature allows a particular st20xx be used for both SIP and MGCP enviroments toggling application via a simple APS upgrade. Process and Requirements As this compatibility between SIP and MGCP st20xx phones is new, admin has to make sure that his/her phone is using approppriate versions of boot, dsp and application firmware. Also bear in mind that target version must also support this feature. Namely: Bootcode v1.11 DSP code 1.
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ST2030s VoIP Business Phone Feature activation This is always active; it‟s a new behaviour rather than a feature. Just pressing the volume keys when headset is active will adjust the volume for the rest of the current call and for the nexts, also the ringer volume, until next change. Ringer Off Now it‟s possible to turn off the ringer on the loudspeaker. There are 9 steps currently and the lowest step turns off the ringer.
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ST2030s VoIP Business Phone ST20XX SIP New Features (SGx.53) Overview This document describes a set of features included in both ST2030 SIP v1.53 and ST2022 SIP v3.53 in order to improve its usability in different environments. Call-info header with Answer-after parameter This new feature allows the phone to answer a call automatically and in handsfree mode if the phone is on-hook which is comfortable for the user since he doesn‟t have to take any action to be able to speak.
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ST2030s VoIP Business Phone Network Conference This is not exactly a new feature but it‟s a new way of supporting traditional Conference (called Local Conference from now on). Network conference allows the phone to be interoperable with servers that are able (an prefer) to carry out the conference by theirselves. Feature activation This feature can be configured via web with a new flag: or by the APS files with a new parameter in Config Files (either common.txt or mac.
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ST2030s VoIP Business Phone … After that, when initiating a Conference (by Conf or Join softkeys, same as traditional Local Conference) the phone just have to send a NOTIFY (event: conference) containing in its Refer-to header, location info of the 3rd, 4th, 5th… party that it wants to add to the conversation. Server will send the proper INVITES and BYES (or any other message) to complete the Conference.
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ST2030s VoIP Business Phone In APS config files (common and mac ) this issue will be configured using the parameter TransferUseContact=1 (flag ON) or 0 (flag OFF ) Which is placed in [sip] section and set to 1 by default Check phonebook Domain name For users who use to registered the phone in different accounts, with different servers or at least domain names, this can be use to get more freedom of action when storing numbers in phonebook.
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ST2030s VoIP Business Phone Or by APS, with a new parameter Check_phonebook_domain_name=1 (or 0 to deactivate) included in config files (common or MAC). Exactly in [ipp] section and having 1 as default value Phonebook entries recognition Behaviour of the phone related to this option can be resumed in this points (points 3 and 4 are interesting but independent of this new flag): 1.
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ST2030s VoIP Business Phone APS improvement TelConf file will only be downloaded if its name has changed from the previous downloaded one. Changes in APS are deeply explained in several documents in APS&FW upgrade of this Release package. Talk and hold event packages for click-to-answer and other 3PCC scenarios This extension provides the ability for an Application Server to send an asynchronous NOTIFY event to our phone, using an existing INVITE dialog.
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ST2030s VoIP Business Phone Persistent VLAN This is an improvement in VLAN configuration via DHCP. This is deeply explained in VLAN provisioning via DHCP.pdf placed in the same folder as this. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST2030 SIP New Features (SG1.52.1) Overview This document describes a set of features included in ST2030 SIP v1.52.1 in order to improve its usability in different environments. List-oriented BLF The purpose of this feature is to supervise other phones as is the case of standard BLF (from now on, referred to as User-Based BLF). This feature is taylored to Broadworks environments.
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ST2030s VoIP Business Phone Select “List-oriented BLF”, and configure the List-uri to which the phone should subscribe, in accordance with your server configuration. Parameter “Start Spare Fk” indicates the first function key which will be dynamically provisioned. This parameter, by default, is automatically set to Multiline+1. If you want to keep some keys reserved for speeddial, please change this value.
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ST2030s VoIP Business Phone B. For APS, parameters are defined in the next paragraphs Keyword definition and usage The parameters governing this feature, both included in the [sys] section, are: BLFType Value : 0 or 1 Meaning : 0 : User-oriented BLF is active 1 : List-oriented BLF is active Default value: 0 BLFListSipUri Value: L/ Meaning: contains the URI of the List the phone will need to subscribe in order to monitor users. This URI has to be provided by your sip server administrator.
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ST2030s VoIP Business Phone User Class Identifier User Class identifier is a DHCP option (Opt 77) which allows DHCP servers to serve different devices differently. In particular, this option is useful for Provisioning scenarios with more than one model using a similar strategy for provisioning parameter transport using options 66/67/150. ST2030 will send option 77 in all DHCP DISCOVER and DHCP REQUEST messages. The content delivered by ST2030 within this option depends on the protocol loaded.
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ST2030s VoIP Business Phone This feature is always active and does not need any configuration. Additional Softkey Control The purpose of this feature is being able to deactivate/activate “Transfer to voice mail” and “Pick up” soft keys, to accomodate to environments in which these features are not supported. Feature activation Web GUI and APS can be used to control these features.
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ST2030s VoIP Business Phone Keyword definition and usage The parameters governing this feature, included in the [ipp] section, are: Transfer_to_voice_mail Values : 0 or 1 Meaning : 0 : Transfer to Voicemail softkey will not appear on phone screen 1 : Transfer to Voicemail softkey will appear on phone screen Default: default value is “1” Pick_up_call Values : 0 or 1 Meaning : 0 : Call Pickup function is disabled. Softkey will not appear on phone screen 1 : Call Pickup function is enabled.
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ST2030s VoIP Business Phone Call Progress Indication Control For environments in which early media is provided, e.g. to convey network progress tones, the status information shown on the display of the phone may in some cases result confusing. For example, when you receive a busy tone via early media, and the phone shows “Ringing”, according to its call progress status. To overcome this situation, a control flag is provided to administrators.
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ST2030s VoIP Business Phone Phone Number Display in Idle Mode Control ST2030 idle screen shows both display name and user part of the sip uri in the active account (phone number). In some systems, however, the phone number has some additional characters like MAC address, for example, which makes the screen look unfriendly to users. An option has been implemented to be able to hide phone number in idle screen. Feature activation APS is currently used to control this setting.
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ST2030s VoIP Business Phone ST2030 SIP New Features (SEG1.50t3) Overview This document describes a set of features included in ST2030 SIP in order to improve its usability in different environments. Automatic call when offhook The purpose of this feature is to allow the user to call a number that is preregistered in the phone. The call will be placed as it is unhooked ( when you use handset, headset or handsfree). This behaviour will remain the same as long as it is not disabled by APS.
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ST2030s VoIP Business Phone Hide Missed Calls flag The purpose of this feature is being able to deactivate/activate Missed Calls message display on the phone screeen. This will have mainly interest within the framework of call centres in which calls are sent to all Agents and only picked up by one of them, whereas it is not desirable to have all other phones of the group announcing a missed call.
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ST2030s VoIP Business Phone Autoanswer device routing The purpose of this feature is being able to select which audio devices will be activated when Autoanswer feature is enabled. In previous versions, default device was handsfree speaker/mic. In Call Centre environments it makes more sense to use headset for this purpose. Feature activation Web GUI or APS are currently used to control this feature. Please note the Autoanswer timer must be different from 0 for Autoanswer to be activated.
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ST2030s VoIP Business Phone Keyword definition and usage The parameter governing this feature, included in the [ipp] section, is: AutoAnsMode Values : 0 or 1 Meaning : 0 : Autoanswered call routed to handsfree 1 : Autoanswered call routed to headset Example: [ipp] AutoAnsMode=1 AutoAnsTimer=2 ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Daylight saving refinements In previous ST2030 versions, parameter NtpDaylight exists in order to allow the telephone to automatically switch to summer-time. But some states in some countries have a particular and varying switching time which makes it difficult to handle internally on a global basis. In order to overcome this problem, a new value for the existing parameter is created. When this setting is in place, phone will add one hour to NTP received time.
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ST2030s VoIP Business Phone Keyword definition and usage The parameter governing this feature, included in the [ntp] section, is: NtpDaylight Values : 0, 1 or 2 Meaning : 0 : NTP time unchanged 1 : Automatic Daylight saving applied to NTP time 2 : NTP +1 Example : [ntp] NTPFlag=1 NtpIP=192.43.244.
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ST2030s VoIP Business Phone Example : [ntp] NTPFlag=1 NtpIP=192.43.244.18 NtpDaylight=1 NtpMode=0 NtpZoneNum=50 NtpSyncTime=1 Information shortcut-“Menu” long press The purpose of this feature is to facilitate Support tasks, by granting fast access to basic phone information: HW and FW version, MAC and IP address, etc This information was already provided by pressing UserInformation Now, access to this submenu is also available by long pressing “Menu” key ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone ST2030 SIP Monitoring Extension Feature (BLF) v1.47 1 SUBSCRIBE/NOTIFY support for monitoring extension states- Overview The objective of this document is to present the way ST2030 SIP uses backlit function keys to monitor the state of other extensions. The backlit function keys will indicate if an extension is idle, in use, or ringing. This feature is known as BLF or Monitoring Extension function. ST2030 extension module can be used to have more programmable keys on board.
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ST2030s VoIP Business Phone The "early|confirmed|void" in the received NOTIFY msgs determines the LEDs activity. • If the line on the extension rings, the programmable key LED on the phone blinks. Related state is early. • If the line on the extension is busy, the programmable key LED on the phone is steadily lit. Related state is confirmed. • If the programmable key LED on the phone is off, then the programmable key can act as a speed dial key for the same supervised destination number .
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ST2030s VoIP Business Phone To configure the function keys, visit Advanced  Call features and click on Function keys: ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone The feature keys are split in 3 pages: F1 to F10 F11 to F38 (1st extension module, will only appear if the module is detected) F39 to F66 (2nd extension module, will only appear if the module is detected) On each page, the feature keys are detailed in a list. For each line the administrator is able to setup:   The line type: Line (normal speedial) or Supervised Line (Supervised behavior described above) The corresponding extension 3.
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ST2030s VoIP Business Phone FeatureKeyExt01=L/ FeatureKeyExt02=L/ FeatureKeyExt03=L/ FeatureKeyExt04=L/ FeatureKeyExt05=L/ FeatureKeyExt06=S/ FeatureKeyExt07=S/ 4 Examples with Asterisk SIP server as notifier -------------------------------------------------------------------------------Sent to udp:10.0.0.
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ST2030s VoIP Business Phone entity="sip:2205@lan.net"> -------------------------------------------------------------------------------.... The UA 2200@lan should send the 200 OK to the NOTIFY above .... --------------------------------------------------------------------------------------------------------------------------------------------------------------Received from udp:10.0.0.5:5060 at 19/10/2005 12:35:57:430 (930 bytes): #This make the led FLASH NOTIFY sip:2200@10.0.0.
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ST2030s VoIP Business Phone Content-Length: 504
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ST2030s VoIP Business Phone ST2030 SIP Distinctive ringing and CWT using header 1. Overview This document describes how ST2030 uses SIP header in INVITE requests for distinctive ringing and distinctive CWT (Call waiting tone) features. 2. Header and Ringing management This chapter specifies how the ST2030 SIP handles the header and parameters in SIP when the phone is in idle state, i.e., no other call is currently active. 2.
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ST2030s VoIP Business Phone 2.4 Alert-Info with URN When ST2030 receives a Alert-Info targeting a URN designating a local melody, it plays the ringers named as the character string received. Example of Alert-Info with URN: Alert-Info: MyMelody8 will trigger “MyMelody8” 2.5 Alert-Info with info parameter When ST2030 receives a Alert-Info with an info parameter specified, it plays the ringers named as the character string received in the info parameter.
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ST2030s VoIP Business Phone APS: file names can be included in the information file (*.inf) within the parameters: system_melodies= call_waiting_tone= in [config] section. Please check ST2030-AutoProvisioning-V0026.pdf for details. Some examples of melodies and call waiting tones, and their usage within an .inf file can be found in this release package, “APS sample files” folder. ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Part 10 - Remote Phonebook Specification 1. Description of the service The aim of this service is to provide an easy access to the company's phonebook through the Thomson ST2030 Phone. The final user enters the name of the person he wishes to call on the telephone, using the DTMF keys. The telephone then consults an external server (using HTTP/XML), and displays the entries that matches the name entered. The user can then select one of them, and initiate a call.
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ST2030s VoIP Business Phone HTTP:: GET Identification Company Query Results HTTP:XML 2.2 Phone query The ST2030 is able to send several parameters to the server in the GET request: Parameter #IP #MAC #SEARCH Description IP address of the phone MAC address of the phone The string to search (most likely the first letters of the last name of the person we want to lookup the telephone number) Some of those parameters will be sent by the telephone in the query request.
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ST2030s VoIP Business Phone See following paragraphs for some examples. 2.4 Answer to the request from the server 2.4.1 No answers If the server doesn‟t find any answers to the result of the query, it will send back to the phone this XML page: [ThomsonPhoneBook XML page] ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone 2.4.2 Less than 32 results to the query If the server finds less than 32 answers to the query, it should send to the telephone this kind of XML page: [ThomsonPhoneBook XML page] Dupad André 0175008348 …. Dupont Antoine 0175008338 2.4.
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ST2030s VoIP Business Phone 3. ST2030 Phone Specifications 3.1 Presentation The Thomson ST2030 will be able to send the queries to the HTTP server, and display the XML pages sent back from the server, and enable the user to navigate in simple menus, in order to select an entry, view the number, and call the contact. 3.2 Configuration The URL of the query CGI that has to called in order to perform a search in the phonebooks must be specified in the configuration file of the Thomson ST2030.
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ST2030s VoIP Business Phone 3.4 Accessing the Phonebooks 3.4.1 MGCP One phonebook If only one phonebook is available (i.e. Phonebook2_url is empty), ST2030 goes directly to the Query Menu. Several phonebooks If more than one phonebook is available (i.e. Phonebook2_url is set), ST2030 goes to the Phonebook menu. If the ST2030 finds more than 1 phonebook in the config file, it displays the phone book names.
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ST2030s VoIP Business Phone 3.6 Incoming call during search If the phone receives an incoming call anytime during the search, the search is cancelled and the phone shows up the call, in the same way as if it was in IDLE mode before the call arrives. 3.7 Displaying empty phonebook If no results are found, the phone will receive an empty ThomsonPhoneBook XML page. The user will have the choice to search another string, or to abort.
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ST2030s VoIP Business Phone will be able to browse in the list of URLs using the up and down keys, and select one of them using a softkey or the OK button. > Abbot  Lennox McNamara Nemo Obi Wan  Rufus Sade  Zidane Select < Back 3.10 Displaying an entry in the phonebook When the users choose to display the telephone number of a user, the phone will display on the screen the telephone number of this contact, and propose to call this contact.
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ST2030s VoIP Business Phone Part 11 Telnet Activation Introduction This part reviews and summarizes ST20xx Telnet commands useful for remote management of the phone. Other commands (like configuration of the phone‟s parameters) are described in another Technical document: “Syntax of ST20xx Configuration file”. It is issued in the firmware release package. Enable Telnet service By default, the Telnet service is disabled for security reasons.
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ST2030s VoIP Business Phone Then check off the Telnet Server to activate it. Open a Telnet session In Windows OS: Click on “Start” , select “Execute”, type “cmd” then press “Enter” In the CMD window, type “telnet ” Enter the usename and password: Login (default): administrator Password (default): 789234 ST2030s SIP Administrator Guide v3.
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ST2030s VoIP Business Phone Telnet commands The table below, lists the telnet commands mainly focused on the remote management. Command Tftp Descriptions Upgrade Firmware tftp X.X.X.X filename [f/F] Tftp2 Examples [administrator]# tftp 192.168.1.3 v2030SG.080619.1.62.3.zz [TFTP server should be ready and select the corresponding directory] Upgrade a number of defined [administrator]# tftp2 sys_medlody files (See below) 192.168.1.3 tone-RG.txt tftp2 telcfg X.X.X.X filename [f/F] tftp2 melody X.X.X.
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ST2030s VoIP Business Phone tftp2 putfile X.X.X.
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ST2030s VoIP Business Phone Part 12 Troubleshooting If your phone is not operating as it should, please refer to the list of the problems in the following table. It should help you to solve the issue. Problem Possible cause Remedy No dialing tone No connection to the LAN Ensure that the Ethernet cable is correctly connected to the LAN port and the hub. No display No power. Ensure that the power supply is correctly plugged in.
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ST2030s VoIP Business Phone Part 13 Appendix Configuration and Commands Table 9.1 lists a minimum set of configurable parameters and commands. Parameters shall be configurable either via the auto-provisioning process, via the web-page, or via LCD menu. The Administrator will have access to all parameters, either via the web-page or LCD menu. The User will have access to a limited subset, via the web-page or LCD menu.
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ST2030s VoIP Business Phone Configuration Administrator Name Administrator Password administrator 784518 User Name user User Password blank Reset to factory defaults Save (upload) configuration on server Protocol stacks Signalling N/A port for sending signalling packets 2427 port for receiving signalling packets 2427 Addresses & names management Static IP DHCP client Subnet mask Deactivated Activated blank x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
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ST2030s VoIP Business Phone Examples of files to configure auto provisioning via TFTP Example of file INF SIP: [provision_mode] provision_mode=auto_provisioning [application] fw_filename=st2030SEG_fw.zz dsp_filename=v2030_dsp_ver_.zz boot_filename =v2030_boot_ver.zz [config] telcfg=TelConf2030SEG_telcfg.txt common_config=st2030s_common.txt melodies=Melodies.txt system_melodies=S_Melodies.txt call_waiting_tone=ringtone.txt tone_table=ToneTb.txt language_table=langtable.
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ST2030s VoIP Business Phone common_config=st2030m_common.txt melodies=Melodies.txt system_melodies=S_Melodies.txt call_waiting_tone=ringtone.txt beep_tone=beeptone.
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ST2030s VoIP Business Phone TelnetSrv=1 VLAN=0 WanModFlag=1 [pstn] [sip] ACD=0 AuthMessageServer=0.0.0.0 KeppAliveDest=0.0.0.0 KeepAliveTimer=0 AuthNotifyCheckSync=0.0.0.
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ST2030s VoIP Business Phone CFUOnSV= CFUOffSV= DisplayNumFlag1=0 DisplayNumFlag2=0 DisplayNumFlag3=0 DisplayNumFlag4=0 DisplayNum1= DisplayNum2= DisplayNum3= DisplayNum4= DNDFlg=local DNDOnSC= DNDOffSC= DNDOnSV= DNDOffSV= DNDResp=1 DisplayName1= DisplayName2= DisplayName3= DisplayName4= DisplayNameFlag1=0 DisplayNameFlag2=0 DisplayNameFlag3=0 DisplayNameFlag4=0 DiversionHeaderFlag=0 ExpireTimeMP1=3600 ExpireTimeMP2=3600 ExpireTimeMP3=3600 ExpireTimeMP4=3600 ExpireTimeBK1=3600 ExpireTimeBK2=3600 ExpireTimeBK
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ST2030s VoIP Business Phone ProxyServerBK2= ProxyServerBK3= ProxyServerBK4= P-AssertedIDforCallee=0 regid1= regid2= regid3= regid4= regpwd1= regpwd2= regpwd3= regpwd4= RegisterServerMP1= RegisterServerMP2= RegisterServerMP3= RegisterServerMP4= RegisterServerBK1= RegisterServerBK2= RegisterServerBK3= RegisterServerBK4= RtpPort=41000 ReTransTimer1=500 ReTransTimer2=4 RegisterFrequencyMP1=600 RegisterFrequencyMP2=600 RegisterFrequencyMP3=600 RegisterFrequencyMP4=600 RegisterFrequencyBK1=600 RegisterFrequencyBK
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ST2030s VoIP Business Phone sip_portMP2=5060 sip_portMP3=5060 sip_portMP4=5060 sip_portBK1=5060 sip_portBK2=5060 sip_portBK3=5060 sip_portBK4=5060 sip_reg_srv_portMP1=5060 sip_reg_srv_portMP2=5060 sip_reg_srv_portMP3=5060 sip_reg_srv_portMP4=5060 sip_reg_srv_portBK1=5060 sip_reg_srv_portBK2=5060 sip_reg_srv_portBK3=5060 sip_reg_srv_portBK4=5060 sip_pxy_srv_portMP1=5060 sip_pxy_srv_portMP2=5060 sip_pxy_srv_portMP3=5060 sip_pxy_srv_portMP4=5060 sip_pxy_srv_portBK1=5060 sip_pxy_srv_portBK2=5060 sip_pxy_srv_por
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ST2030s VoIP Business Phone TrVoiceMailFlg2=local TrVoiceMailFlg3=local TrVoiceMailFlg4=local TrVoiceMailOnSC0= TrVoiceMailOnSC1= TrVoiceMailOnSC2= TrVoiceMailOnSC3= TrVoiceMailOnSC4= TrVoiceMailOffSC0= TrVoiceMailOffSC1= TrVoiceMailOffSC2= TrVoiceMailOffSC3= TrVoiceMailOffSC4= TrVoiceMailRingSC0= TrVoiceMailRingSC1= TrVoiceMailRingSC2= TrVoiceMailRingSC3= TrVoiceMailRingSC4= TEL1Number= TEL2Number= TEL3Number= TEL4Number= TransportFlgMP1=0 TransportFlgMP2=0 TransportFlgMP3=0 TransportFlgMP4=0 TransportFlgB
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ST2030s VoIP Business Phone [snmp] commRW1=0 commRW2=0 commRW3=0 flag=1 filter=0 snmpManager1=0.0.0.0 snmpManager2=0.0.0.0 snmpManager3=0.0.0.0 snmpManager4=0.0.0.0 snmpManager5=0.0.0.0 sysTrapSrv=0.0.0.
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ST2030s VoIP Business Phone FeatureKeyExt14=L/ FeatureKeyExt15=L/ FeatureKeyExt16=L/ FeatureKeyExt17=L/ FeatureKeyExt18=L/ FeatureKeyExt19=L/ FeatureKeyExt20=L/ FeatureKeyExt21=L/ FeatureKeyExt22=L/ FeatureKeyExt23=L/ FeatureKeyExt24=L/ FeatureKeyExt25=L/ FeatureKeyExt26=L/ FeatureKeyExt27=L/ FeatureKeyExt28=L/ FeatureKeyExt29=L/ FeatureKeyExt30=L/ FeatureKeyExt31=L/ FeatureKeyExt32=L/ FeatureKe
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ST2030s VoIP Business Phone FeatureKeyExt66=L/ FeatureKeyOpt01=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt02=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt03=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt04=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt05=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt06=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt07=dialog(1)regDND(0
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ST2030s VoIP Business Phone FeatureKeyOpt52=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt53=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt54=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt55=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt56=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt57=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) FeatureKeyOpt58=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0
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ST2030s VoIP Business Phone SuppressRTCP=0 TelnetID=administrator TelnetPWD=789234 UserID=user UserPWD= VOIPDialPlan=x.
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ST2030s VoIP Business Phone STUNFlag=0 [upnp] UPnPFlag=1 [customer] sw_call_wait=1 Example of file Common_config MGCP: [ipp] LanguageType=0 [mgcp] ActivatedCAProfile=0 caip1=ca@[217.66.118.137]:2427 caip2=ca@[217.66.118.137]:2427 caip3=ca@[217.66.118.137]:2427 caip4=ca@[217.66.118.137]:2427 nat_keep=1 nat_keep_timeout=90 rgw=218.97.191.86 rgw_use_ip_addr=0 [net] DNSSrv1=202.96.209.5 DNSSrv2=168.95.1.1 DSCPflag=0 ESWITCH_LAN=1 Gateway=218.97.191.81 ipwan=218.97.191.86 MaskWan=255.255.255.
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ST2030s VoIP Business Phone NTPFlag=1 NtpIP=192.43.244.18 NtpZoneNum=0 Example of file TelConf: (Don’t touch) Not recommended to change. Specific file MAC: The content is the same as common_config file, except the parameter “config_sn=xxxxxxxxxxxx”, which need to be changed for each APS update. Files Deck: (only MGCP) Until version 1.61.4 (11 files): MC.080620.abrege.thd MC.080620.call.thd MC.080620.config.thd MC.080620.default.thd MC.080620.filtrage.thd MC.080620.log.thd MC.080620.main.thd MC.080620.
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ST2030s VoIP Business Phone Part 14 FIGURE 2.1 FIGURE 3.1 TABLE 3.1 TABLE 3.2 TABLE 3.3 TABLE 4.1 TABLE 4.2 FIGURE 5.1 FIGURE 8.1 FIGURE 8.2 FIGURE 8.3 FIGURE 8.4 Figures & Tables IP PHONE CABLE CONNECTIONS ............................................................. 2 THE IP PHONE USER PANEL .................................................................. 10 THE IP PHONE PHYSICAL FEATURES ....................................................... 12 DEFINITIONS OF SOFT KEYS .............................