Warranty

Thor Group Refrigerator Warranty
2 YEAR LIMITED WARRANTY ON PARTS AND LABOR
For two year from the date of purchase, when this refrigerator is operated and maintained according to
instructions attached to or furnished with the product, Thor Group will pay for Factory Specified Parts
and repair labor to correct defects in materials or workmanship that existed when this major appliance
was purchased. Service must be provided by a Thor Group designated service technician. YOUR SOLE
AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the
major appliance is used in the country in which it was purchased. Proof of original purchase date is
required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family
household use or when it is used in a manner that is inconsistent to published user or operator
instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your
major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts
are excluded from warranty coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper
installation, installation not in accordance with electrical or plumbing codes, or use of products not
approved by Thor Group.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major
appliance, unless such damage results from defects in materials or workmanship and is reported to
Thor Group within 30 days from the date of purchase.
6. Any food or medicine loss due to refrigerator or freezer product failures.
7. Pickup and delivery. This major appliance is intended to be repaired in your home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a
remote area where service by an authorized Thor Group servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or
is not installed in accordance with Thor Group’s published installation instructions.
11. Replacement parts or repair labor on major appliances with original model/serial numbers that have
been removed, altered or cannot be easily determined.

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