All Models HRG PROFESSIONAL GAS RANGE
Contents Table of Contents 1. WARNINGS........................................................................................................................................................................ 3 2. WELCOME..........................................................................................................................................................................4 3. BEFORE YOU START.................................................................................................
Contents 12. OVEN FUNCTION............................................................................................................................................................. 34 NATURAL AIRFLOW BAKE.......................................................................................................................................................34 INFRARED BROIL........................................................................................................................................
Contents 1. Warnings These are the most critical warnings summarized below. If the instructions in this manual are not followed exactly, a fire or explosion may result, causing property damage, personal injury or death. Do not store or use gasoline or other flammable substances and liquids near this or other appliance, Never use this appliance as a space heater to warm a room. Installation of this appliance must be done by a qualified, service agency or gas supplier.
Contents 2. Welcome Thank you for purchasing your HRG indoor range. We appreciate your business and we recommend that you read this entire User’s Manual before operating your new appliance for the first time. This manual contains instructions on how to properly install and set up your new range, as well as insights into the unique features that our product offers. Please keep this manual for future reference, as it contains answers to questions that you might have as you begin to cook.
Safety and Warnings 3. Before you start Make sure that the anti-tip of the range has been properly installed. Find the model and serial numbers on the CSA label in the bottom right-hand corner of the backboard. Note these numbers down for future reference in the space provided in section ‘Warranty and service’. Read this guide, taking special note of the ‘Safety and warnings’ section. Remove all the packaging from the oven(s) and cooktop. Recycle items that you can.
Safety and Warnings 4. Safety and Warnings Safety Symbols Symbol Definition This will alert you to potential personal or property safety hazards.
Safety and warnings Electrical Shock Hazard Before removing a faulty oven light bulb, make sure you turn OFF the power to the range at the main fuse or circuit breaker panel. If you don’t know how to do this, contact an electrician. Do not remove the kick panel or the back panel. Due to electrical wires behind it, both panels should only be removed by a qualified technician.
Safety and warnings Explosion Hazard If you smell gas, do not use the appliance. Open a window or door to let the gas escape, then follow the instructions on the inside front cover of this manual. Do not use water on grease fires. A violent steam explosion may result. Turn all burners off, then smother fire or flame with a dry chemical or foam-type extinguisher. Do not try to smother with flammable blankets. Do not heat unopened food containers such as cans.
Safety and warnings Poisoning Hazard Never cover any slots, holes or passages in the oven bottom or cover an entire rack or the oven floor with materials such as aluminum foil. Doing so blocks airflow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard. Clean the appliance with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
Safety and warnings Do not install or operate stove if damaged. Do not operate the appliance if it is damaged or not working properly. If you received a damaged product, contact your dealer or installer immediately. Know how to turn off power in emergency Be sure to have the installer show you where and how to turn off the power supply to the range (i.e. location of the main fuse or circuit breaker panel) and where and how to turn off the gas supply to the range in an emergency.
Safety and warnings Always disconnect power to appliance before any type of servicing. Do not use abrasive or caustic cleaners or detergents on this appliance. They may cause permanent damage to the surface. When cooking, set the burner controls so that the flame heats only the bottom of the utensil and does not overlap at the sides of the utensil. Utensils (pots and pans) that conduct heat slowly, i.e. glass pots, should be used in conjunction with burner flames at a low or medium setting.
Stove Models 5. Stove Models HRG 36” Freestanding gas range Features: 12 36 Inch Freestanding Gas Range Convection Infrared Broil Burner Dual Burners Continuous Grates 6 Sealed Burners Automatic Re-Ignition Porcelain Drip Pan 5.2 cu. ft.
Stove Models HRG 48” Freestanding Gas Range Features: 13 Convection Griddle Infrared Broil Burner 6 Sealed Burners Dual Burners Automatic Re-Ignition Continuous Grates 2 Ovens Total cu. ft.
Stove Models HRG 30” Freestanding gas range Features: 14 Convection Dual Burner Continuous Grates 4 Sealed Burners 4.2 cu. ft.
Stove Models List of Components Legend 15
Dimension and Clearance 6. Gas Supply Requirements Installation of this range must conform with local codes, or in the absence of local codes, with national Fuel Gas Code，ANSIZ223.1 / NFPA 54. In Canada, installation must conform to the current natural Gas Installation /code, CAN 1-1.1-M81 and with local codes where applicable. This range has been design-certified according to ANSIZ21.1a, latest edition. Reading LP in. w.c. NG (Natural Gas) in. w.c, Maximum gas pressure 13.0. 10.
Dimension and Clearance The appliance shall not be used for space heating. This information is based on safety considerations. All openings in the wall behind the appliance and in the floor under the appliance shall be sealed. Dimensions and Clearances The range may be installed flush to the rear wall. You may install a non-combustible material, such as tile, on the rear wall above the range and up the vent hood.
Dimension and Clearance The maximum depth of cabinets installed above cooking tops be 13 in (330mm). The maximum depth of cabinets installed above cooking tops be 13 in (330mm). The maximum depth of cabinets installed above cooking tops be 13 in (330mm).
Dimension and Clearance 30” Gas Range Clearance 19
Dimension and Clearance 36” Gas Range Clearance 20
Dimension and Clearance 48” Gas Range Clearance 21
Dimension and Clearance Top Hood and cabinet specifications Condition Minimum clearance allowed Clearance between the top of the cooking surface and the bottom of an unprotected wood or metal cabinet for any model other than HRG4808U，HRG4808U-1，TKG4801U (or any coming 48-inch model) dual field ranges.
Dimension and Clearance 23
Dimension and Clearance Electric Power Supply Requirements Your range must be electrically grounded in accordance with local codes or, in the absence of local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition). In Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian Electrical Code Part 1 and/or local codes.
Gas Supply Requirements Electrical Grounding Instructions This indoor gas cooking appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded threepronged receptacle. Where a standard two-prong wall receptacle is encountered, it is the responsibility and obligation of the customer to have it replaced with a properly grounded three-prong wall receptacle.
Gas Supply Requirements 3. Install male 1/2” or 3/4” (3/4” refers to 48-inch gas range) flare union adapter to the NPT internal thread of the manual shut-off valve, taking care to secure the shut-off valve to keep it from turning. 4. The gas supply pressure for checking the regulator setting is 6 in.w.c. (Nature Gas) and 11 inch.w.c. (LP gas) connect flexible gas line connector to the regulator on the range. Position range to permit connection at the shut-off valve. 5.
First Use 10. First Use Conditioning the oven Conditioning will burn off any manufacturing residues and ensure that you get the best results right from the start. Follow these steps to condition your new stove’s oven: 1. Insert all the shelves. See ‘Positioning the shelves’ for instructions. 2. Turn on the ventilation hood above your range on high. 3. Heat the empty oven at the highest temperature for: a. 30 minutes using BAKE b. 30 minutes using BROIL (some ovens only). 4.
First Use 10.Hold the front of both sides of the shelf firmly to keep it in horizontal. 11.Put the shelf on the slot horizontally.
Cook Top Safety Guidelines 12.Lift the front about 15°upward till the tag of the shelf clear the safety stop of the side rack. Then lower the shelf horizontally and slide all the way into the oven. Other shelves can be installed this way. 11. Cooktop Safety Guidelines There are dual burners have the same low turn-down setting (SIM) for gentle simmering (620 BTU/hr.).
Cook Top Safety Guidelines Surface Burner Ignition To light the top burners, push and turn the appropriate control knob counter clockwise to the “HI” position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting. NOTE: When one burner is turned to the “HI” position, the burner igniters will park.
Cook Top Safety Guidelines Power Failure If the gas does not ignite within four seconds, turn off the valve and allow at least five minutes for any gas to dissipate. Repeat the lighting procedure. If the power fails, it is not capable of being safely placed in operation and user that no attempt should be made to operate during power failure. Cooktop To prevent the cooktop from discoloring or staining, clean cooktop after each use, and wipe up acidic or sugary spills as soon as the cooktop has cooled.
Cook Top Safety Guidelines Oven burner use To light the oven burner, push and turn the appropriate control knob counter clockwise to the (150℉~500℉) position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting. Broil burner use To light the broiler burner, push and turn the appropriate control knob clockwise to the broil position.
Cook Top Safety Guidelines Oven cooking guidelines Do not block the ducts on the rear of the range when cooking in the oven. It is important that the flow of warm air from the oven and fresh air into the oven burner never be interrupted. Avoid touching the vent opening or nearby surfaces during oven or broiler operation because they are hot. Use all the oven modes with the oven door closed. Never use aluminum foil to cover the oven shelves or to line the floor of the oven.
Oven Function 12. Oven Function Natural Airflow Bake Occurs when heat is transferred into the oven from the bake burners in the bottom of the oven cavity. Heat is then circulated by natural airflow. This is a traditional bake setting. Infrared Broil The broil burner is located at the top of the oven. This burner heats the metal screen until it glows. The glowing screen produces the infrared heat, searing the outside of broiled foods and sealing in juices.
Oven Function Convection Roast For best results use the broiler pan. The pan is used to catch grease spills and has a cover to prevent grease splatter. The convection fan circulates heated air over the around the food being roasted, sealing juices quickly for a moist and tender product while, at the same time, creating a rich golden-brown exterior. Use the broil/roast pan and slotted grid supplied with the range when roasting in order to elevate the meat on a metal roasting rack.
Broiler Operation 13. Broiler Operation Note: Door must be closed during broiler operation. Broiling is a method of cooking tender cuts of meat directly under the infrared broiler in the oven. Broiling in the oven is accomplished with the oven door closed. It is normal and necessary for some smoke to be present to give the food a broiled flavor. If you open the oven door to check the food, have it open for as short a time as possible.
Broiler Operation To set the oven to Broil: 1. Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert. 2. Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the broiler pan and position directly under the broil burner. If preheating the broil burner first, position the broiler pan after the broil burner is preheated. 3. Turn selector knob to Broil.
Broiler Operation For the models with Griddle Before Using the Griddle 1. Clean the griddle thoroughly with warm, soapy water to remove dust or any protective coating. 2. Rinse with clean water and wipe off to dry with soft, clean, lint-free cloth. 3. A stainless-steel cover when the griddle is not being used is provided. Please note that the cover must be removed before turning the griddle on. 4. Make sure the grease tray is under the front edge of the griddle.
Cleaning Instructions 14. Cleaning Instructions Do’s Read these cleaning instructions and the ‘Safety and warnings’ section before you start cleaning your range. Before cleaning or removing any part, make sure that everything on the range has been turned off. Unless suggested otherwise in the following chart, allow any part to cool to a safe temperature before cleaning. If you do need to handle a warm or hot part (e.g. grill or griddle), take extreme care.
Cleaning Instructions 3. Before cleaning the cooktop, ensure that all burners are turned off and that all components are cool enough to safely touch 4. To avoid electrical shock or burns, turn off controls and ensure the cooktop is cool before cleaning. 5. Do not use harsh or abrasive cleaning detergents, waxes, polishes, or commercial cooktop cleaners to clean the cooktop. 6. Use only a sponge, soft cloth, fibrous or plastic brush, and nylon pad for cleaning. 7.
Cleaning Instructions Cleaning bake and broil burners Do not clean these parts. They self-clean during normal use. Cleaning porcelain surfaces Clean oven interior and inner door liners with a solution of mild detergents and hot water. Rinse and dry with a soft, lint-free cloth. Do not use abrasives or commercial oven cleaners. Cleaning the oven glass window Clean all glass surfaces with a solution of mild detergent and hot water. Use a mild glass cleaner to remove fingerprint or smears.
Replacing the Burner Parts 15. Replacing the burner parts This diagram shows how to replace the burner parts. When replacing the burners, make sure that the two locating pins on the bottom of the brass flame spreader are properly aligned with the locating pin holes on the top of the simmer ring. Incorrect alignment will produce a potentially dangerous flame and poor burner performance such as sparking/clicking.
Removing the Oven Door Removing and replacing the oven door Do not lift the oven door by its handle. Doing so may damage the door. Make sure the oven and the door are cool before you begin to remove the door. Before removing the door, make sure there is a large enough clear, protected surface in the kitchen to rest the door on. The oven door is heavy! Removing the oven door 1. Open the door very carefully 4. Disengage the hinges and remove the gently close it about halfway.
Removing the Oven Door Replacing the oven door 1. Hold the door firmly in an approximately open position 3. Open the door fully as shown, 2. Insert the hinge tongues into the slots making sure that the notches on both sides drop into place as shown. 4. Fully close the levers on the left and right hinges, as shown, then close the door.
Removing the Oven Light Bulb Replacing the oven light bulb When replace bulbs, release the glass cover on the lamp holder first, and then remove the bulb to replace new light bulb.
Troubleshooting Guide 16. Troubleshooting Guide If you can’t find an answer to your problem in the chart below, or if the problem cannot be fixed, you will need technical help. Contact your Authorized Service Center or Customer Care. Problem Probable causes What to do Burner parts or igniters may be Check that the burner parts are clean, dry, and correctly assembled. Check that the igniters are clean and dry. See ‘Care and cleaning’ for instructions. Cooktop Some burners will not light.
Troubleshooting Guide The flames have suddenly gone out. A draft or a spill has extinguished the flame. No action required. The burner will detect this and automatically relight. However, if there has been a large spill, we recommend turning the burners off and cleaning the burners and sump area. See ‘Care and cleaning’ for instructions. There is a power failure – can I still use the cooktop burners? Power outage in your area. The cooktop burners can still be used. To light them: 1.
Trouble Shooting Guide Problem Possible causes What to do Oven The oven doesn’t work No power supply (oven light and (no heating). halos do not come on either). No gas supply (gas ovens). Check that the circuit breaker hasn’t tripped and there is no power outage in your area. If there is a power outage, you cannot use the oven until power has been restored. The supply to the house may not be working or there may be an outage. Contact your local gas supplier.
Trouble Shooting Guide CONVECTION mode. Oven will not heat Oven settings are not corrected Follow mode selection and clock settings as specified in Oven Operation section of the manual. Foods over-cooked or under-cooked Incorrect cooking time or temperature. Adjust time, temperature, or rack position. ‘Cracking’ or ‘Popping’ sound. This is the sound of metal heating and cooling. This is normal. There is a power failure – can I still use the oven? Power outage in your home or neighborhood.
Warranty and Service 17. Warranty & Service This product has been manufactured by Thor Group, 13831 Oaks Avenue Chino, CA 91710. Thor Group disclaims all express warranties except for the following: This warranty applies to products purchased and located in the United States. Products purchased or located outside this area are excluded.
Warranty and Service Thor Group will not pay for: This limited warranty does not cover: 1. Service to instruct you on how to use your range to correct house wiring, replace or repair house fuses. Service to correct the installation of your range. 2. Repairs when your range is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions. 3.
Warranty and Service 18. Warranty and Product Registration Thor Group is not responsible for incidental or consequential damages. Under no circumstances will Thor Group’s liability exceed the cost that you paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Warranty and Service Exhibit A Correct Position for Dual Burner Here’s the procedure to check the condition for our current burner design. The procedure helps the electrode to sense the flame correctly 1. Make sure the Burner Design is correct. Our current design for the burner is having the electrode on the left side (10 o’clock) and cross-over on the right side (2 o’clock). There are four parts for the dual burners. They are burner cap, flame ring base, flame ring and burner base. 2.
Warranty and Service 4. Make sure the electrode is vertical to the surface of the burner base. Please be notified that there’s a slot at the 8 o’clock position of the burner base. This slot helps to locate the burner base. 5. Make sure that there’s a slot on the burner flame ring. This lug is located at 8 o’clock as well. Make sure that the holes on the burner base and flame ring are totally line-up.
Warranty and Service Exhibit B Oven Door Handle Installation Your HRG range might have a KD handle that needs to be installed. Please Follow up the following procedures for the oven door handle installation 1. Check your Installation Kits for Door Handles 2 * Handle Holders, 1 * Installation Wrench, 1 * Handle (18”. 30” or 36”) 2. Find the notch on both sides of the handle and connect the handle to the handle holders.
Warranty and Service 3. Lay the door handle against to the oven door and fit it on the connection part; 4: Use the wrench to get the door handle holder tight; 5. Check if the oven door is level and stable.
Warranty and Service ______________________________________________________________ Customer Service # 877-288-8099 info@thorgroup.
