Warranty Guide

Warranty & Service

This product has been manufactured by Thor Group, 13831 Oaks Avenue Chino, CA 91710.

Thor Group disclaims all express warranties except for the following:

This warranty applies to products purchased and located in the United States. Products purchased

or located outside this area are excluded. The warranty does not apply to damage resulting from

abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration,

outdoor use, improper installation, and improper operation, repair or service of the product by

anyone other than an authorized Thor Group, service agency or representative.

Warranties and Duration

• Major Appliances: 2-year Parts and Labor Warranty

Major Appliances include Freestanding Ranges, Range Tops, Wall Ovens, Dishwashers,

Refrigerators and under-cabinet refrigerators

• Induction Cooktops, Range hoods, Wine Coolers and Ice makers: 2-year Parts Warranty

• Drop-in Gas Cooktops: 1-year Parts and Labor Warranty

• Outdoor Kitchen Suite: 2-year Parts Warranty

Outdoor BBQ Grill (MK04SS304) includes 4-year parts warranty on “Burner” Parts exclusively.

Implied warranties terminate upon expiration of the limited warranty. Some states do not allow

limitations on how long implied warranty lasts, so the above limitation may not apply to your implied

warranty.

Thor Group will not pay for

This limited warranty does not cover:

1. Service to instruct you on how to use your Thor Kitchen product to correct house wiring, replace

or repair house fuses. Service to correct the installation of your Thor Kitchen product.

2. Repairs when your Thor Kitchen product is used for other than normal, single-family household

use or when it is used in a manner that is contrary to published user or operator instructions and/or

installation instructions.

3. Cosmetic damage, including chips, dents, scratches or other damage to the finish of your Thor

Kitchen product, unless such damage results from defects in materials or workmanship and is

reported to Thor Group within 30 days from the date of purchase.

4. Costs associated with the removal from your home of your Thor Kitchen product for repairs. This

Thor Kitchen product is designed to be repaired in the home and only in-home service is covered by

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Warranty & Service This product has been manufactured by Thor Group, 13831 Oaks Avenue Chino, CA 91710. Thor Group disclaims all express warranties except for the following: This warranty applies to products purchased and located in the United States. Products purchased or located outside this area are excluded.
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this warranty. 5. Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical, or use of consumables or cleaning products not approved by Thor Group. 6. Service to repair or replace consumable parts. Consumable parts are not included in the warranty coverage. 7.