User Manual

Chapter 5: Maintenance and troubleshooting
98-148232-B Maintenance 78
Maintenance
Cleaning the EXPLORER 540
Clean the exterior of the EXPLORER 540 with a damp cloth.
Disposal of the EXPLORER 540
Old electrical and electronic equipment marked with this symbol can
contain substances hazardous to human beings and the environment.
Never dispose these items together with unsorted municipal waste
(household waste).
In order to protect the environment and ensure the correct recycling of old equipment as well
as the re-utilization of individual components, use either public collection or private collection
by the local distributor of old electrical and electronic equipment marked with this symbol.
Contact the local distributor for information about what type of return system to use.
Troubleshooting
Troubleshooting guide
Problem Possible cause Remedy
Installation process:
The pointing process
fails
The view to the satellite is
blocked.
Make sure the EXPLORER 540 has
a clear view to the satellite.
Reboot the terminal to run
installation again.
The antenna is pointed in the
wrong direction.
Check that the antenna is pointed
according to the position data.
Adjust the position to the highest
possible signal strength.
Installation process:
“Start satellite
connection” fails
Missing SIM
SIM error
Missing PIN
Poor satellite signal
Insert SIM
Replace SIM card
Enter or cancel PIN, see To enter
the SIM PIN in the web interface
on page 74.
Check that the antenna is pointed
according to the position data,
and that nothing is blocking the
line of sight.
Adjust the position to the highest
possible signal strength.