User Manual
Table Of Contents
- Safety summary
- Antenna safety instructions
- About this manual
- Introduction to EXPLORER 540
- To get started
- Operation
- Configuration with web interface
- The web interface
- To control data connections from web interface
- To set up your data connection packages (BGAN M2M)
- Status information
- The Control panel
- To restart the installation process
- To use the logs
- Terminal settings
- Port forwarding
- To manage connected devices (Traffic control)
- To set up tracking
- Support features
- Advanced settings
- To enter the SIM PIN in the web interface
- Maintenance and troubleshooting
- Technical specifications
- Command reference
- BGAN non-M2M functions
- Conformity
- Glossary
- Index
Chapter 5: Maintenance and troubleshooting
98-148232-B Troubleshooting 83
Automatic activation
failed.
Reconnecting...
The terminal failed to
automatically activate a
Standard data connection at
start-up, even though it was
configured to do so.
Wait for the terminal to
reconnect.
Connection failed The terminal failed to
establish a connection.
Restart the connection e.g.
from the Dashboard in the
web interface. See Manual
activation of data
connections on page 29.
Connection lost The data connection was lost. Restart the connection e.g.
from the Dashboard in the
web interface. See Manual
activation of data
connections on page 29.
Network failure There is a problem, with the
network, e.g. congestion.
Try again later.
If the problem persists,
contact your airtime
provider.
Network failure.
Reconnecting...
There is a problem, with the
network, e.g. congestion.
The terminal tries to
reconnect because it is set up
for automatic activation.
Wait for the terminal to
reconnect.
If the problem persists,
contact your airtime
provider.
Unknown connection
problem
There is an unknown problem
with the connection.
Restart the connection e.g.
from the Dashboard in the
web interface. See Manual
activation of data
connections on page 29.
If the problem persists,
contact your airtime
provider.
Displayed text Explanation Remedy