User's Manual
Table Of Contents
- Safety Summary
- Antenna Safety Instructions
- About the Manual
- Introduction
- Getting started
- Using the display and keypad
- Using the interfaces
- In this chapter
- General
- Bluetooth pairing
- Using a phone or fax machine
- Selecting the call type
- Connecting an analog phone or a fax machine
- Connecting an ISDN phone or a G4 fax machine
- Connecting a Bluetooth handset
- Entering the SIM PIN using a phone
- Making or receiving a phone call with the EXPLORER™ 700
- Making a call to the EXPLORER™ 700
- Dialing functions
- Sending or receiving a fax message
- Using a computer
- Additional interfaces
- What’s next?
- Using the web interface
- In this chapter
- Introduction
- The Home window
- Using the phone book
- Using the Call log
- Handling messages
- Setting up the EXPLORER™ 700
- Setting up the interfaces
- Enabling/disabling interfaces
- Description of data settings
- Configuring the USB interface
- Configuring the LAN interface
- Configuring the WLAN interface
- Configuring the Bluetooth interface
- Pairing Bluetooth devices from the web interface
- Configuring the Phone/Fax settings
- Configuring the ISDN interface
- Setting a common APN
- Properties, software upload and alarm list
- Administration
- Help desk and diagnostic report
- What’s next?
- Maintenance and troubleshooting
- Technical specifications
- In this appendix
- General specifications
- Battery
- Power input
- SIM interface
- Phone interface, 2-port
- ISDN interface, 2-port
- LAN interface, 2-port
- USB interface
- WLAN Access Point
- Bluetooth interface
- Antenna interface on Transceiver
- Detachable antenna
- EXPLORER™ Bluetooth Handset charger interface
- Solar panel interface
- I/O interface
- Serial number labels
- Conformity
- AT commands
- Glossary
- Index
Chapter 5: Using the web interface
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Help desk and diagnostic report
Accessing the Help desk
If you need help with airtime-related issues you may call the Help desk. By default, the Help desk
is the phone number for your Airtime Provider, if it is available on the SIM card.
Select HELP DESK from the left navigation pane.
If the Help desk number is available on the SIM card, the number is displayed as a link. To change
the number, click the link, change the number and click Apply.
If you need help with EXPLORER™ 700 issues you should call your local distributor.
Generating a diagnostic report
If you want to generate a diagnostic report, do as follows:
1. Click Generate report from the HELP DESK window.
In some browsers the file may open directly in your browser. If it does, choose File > Save As
to save the file.
2. Choose a location for the file and save it.
The diagnostic report contains relevant information for troubleshooting. Please enclose this file
when you are reporting an error.
What’s next?
This chapter has explained how to use the web interface for setup and use of the EXPLORER™ 700.
You should now be able to set up the EXPLORER™ 700, pair Bluetooth devices, check status, read
and send SMS messages, use the phone book and much more.
The following chapter, Maintenance and troubleshooting, provides guidelines for troubleshooting
and for general maintenance.