User's Manual

Table Of Contents
98-122988-DraftB6 133
Chapter 6
Maintenance and troubleshooting 6
In this chapter
This chapter gives guidelines for troubleshooting and for general maintenance. It also provides an
overview of the different means of status signaling,
Getting support
Overview
If this manual does not provide the information required to solve your problem, you may want to
contact your Airtime Provider or your local distributor.
Airtime support
If you need assistance from your Airtime Provider, please call the help desk.
To see the help desk number, enter the display menu system or the web interface of your
EXPLORER™ 700 and select HELP DESK. This help desk number is either taken from the SIM card
or entered manually. If no number is available under HELP DESK, check your Airtime subscription
for a contact number.
EXPLORER™ 700 support
If you need assistance with problems caused by the EXPLORER™ 700, please call a distributor in
your area.
Click this link to see a list of Thrane & Thrane distributors.
Note
The list of distributors is located on the EXPLORER™ 700 CD-ROM delivered with your
EXPLORER™ 700, so it may not always be up to date.
An updated list is available on Thrane & Thrane’s web site: www.thrane.com.
Click Land Mobile and select Distributors from the top menu bar.