User's Manual
Table Of Contents
- Safety Summary
- Antenna Safety Instructions
- About the Manual
- Introduction
- Getting started
- Using the display and keypad
- Using the interfaces
- In this chapter
- General
- Bluetooth pairing
- Using a phone or fax machine
- Selecting the call type
- Connecting an analog phone or a fax machine
- Connecting an ISDN phone or a G4 fax machine
- Connecting a Bluetooth handset
- Entering the SIM PIN using a phone
- Making or receiving a phone call with the EXPLORER™ 700
- Making a call to the EXPLORER™ 700
- Dialing functions
- Sending or receiving a fax message
- Using a computer
- Additional interfaces
- What’s next?
- Using the web interface
- In this chapter
- Introduction
- The Home window
- Using the phone book
- Using the Call log
- Handling messages
- Setting up the EXPLORER™ 700
- Setting up the interfaces
- Enabling/disabling interfaces
- Description of data settings
- Configuring the USB interface
- Configuring the LAN interface
- Configuring the WLAN interface
- Configuring the Bluetooth interface
- Pairing Bluetooth devices from the web interface
- Configuring the Phone/Fax settings
- Configuring the ISDN interface
- Setting a common APN
- Properties, software upload and alarm list
- Administration
- Help desk and diagnostic report
- What’s next?
- Maintenance and troubleshooting
- Technical specifications
- In this appendix
- General specifications
- Battery
- Power input
- SIM interface
- Phone interface, 2-port
- ISDN interface, 2-port
- LAN interface, 2-port
- USB interface
- WLAN Access Point
- Bluetooth interface
- Antenna interface on Transceiver
- Detachable antenna
- EXPLORER™ Bluetooth Handset charger interface
- Solar panel interface
- I/O interface
- Serial number labels
- Conformity
- AT commands
- Glossary
- Index
Chapter 6: Maintenance and troubleshooting
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The display shows
NOT
REGISTERED.
The EXPLORER™ 700
cannot register on the
BGAN network.
Check that your SIM card is valid for
communication on the BGAN network.
Check your subscription with the
Airtime Provider.
The EXPLORER™ 700
cannot obtain its
position using GPS.
There is no GPS signal, or
the signal is weak.
If the EXPLORER™ 700 has
not been used recently
within the same location, it
can take up to 10 minutes
to obtain the GPS position.
Check the GPS status in the display or
the web interface.
To help the EXPLORER™ 700 obtain GPS
fix, it should be placed flat on an even
surface pointing straight upwards, with
a clear view to as much of the sky as
possible.
When the EXPLORER™ 700 has
obtained GPS fix, you can point the
antenna towards the BGAN satellite.
No signal or weak
signal from the BGAN
satellite.
The view to the satellite is
blocked.
Make sure the EXPLORER™ 700 has a
clear view to the satellite. Be aware that
window glass may reduce the signal
level.
The antenna is pointed in
the wrong direction.
Check that the antenna is pointed
according to the position data.
Adjust the position to the highest
possible signal strength.
Connection to the
Internet cannot be
established.
The signal strength is too
low.
Check that the antenna is pointed
according to the position data.
Adjust the position to the highest signal
strength you can obtain.
As a rule of thumb, you should have a a
signal strength of 45 dBHz or more to
be able to make a call or data session.
Your connection is defined
as a dial-up connection,
but you have not opened
the dial-up connection.
You need to open the dial-up
connection before you can connect to
the Internet.
Your connection is a dial-
up connection, but you
have not entered the
phone number *98# to
indicate a connection to
the Internet.
Change the phone number in the dial-
up connection to *98# and open the
dial-up connection before accessing the
Internet.
Problem Possible Cause Remedy