User's Manual

Chapter 6: Maintenance and troubleshooting
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The web interface
cannot be accessed.
The browser is configured
to use a proxy server.
For Microsoft Internet Explorer, select
Tools > Internet Options > Connections >
LAN Settings and uncheck Use a proxy
server for your LAN.
You have entered a wrong
IP address.
Check the IP address and re-enter it.
Your connection is defined
as a dial-up connection,
but you have not opened
the dial-up connection.
You need to open the dial-up
connection before you can connect to
the Web server.
Your connection is a dial-
up connection, but you
have not entered the
phone number *98# or
*99# to indicate
connection to the Internet
and/or the web interface.
Change the phone number in the dial-
up connection to *98# or *99# and
open the dial-up connection before
accessing the web interface.
A Phone/Fax
connection cannot be
established.
The interface is disabled in
the EXPLORER™ 700.
Enable the interface by entering the
display menu system and selecting
SETTINGS > INTERFACES >
PHONE/FAX > ON, or
by accessing the web interface and
selecting SETTINGS > interfaces >
Phone/Fax > Enabled
The cable is not properly
connected.
Connect the cable.
The cable type or
connector type is not
correct.
For information on the correct type of
connector and cable, refer to Phone
interface, 2-port on page 156.
Incoming calls: The call
type used for the call is not
selected in the web
interface.
Make sure the call type used for calls to
the EXPLORER™ 700 is selected in the
web interface. Access the web interface
and select SETTINGS> Interfaces >
Phone/Fax. Then select the call type for
incoming calls.
Problem Possible Cause Remedy