User's Manual

Chapter 5: Troubleshooting
98-131305-A Status signaling 133
Event messages
Display of event messages
The terminal can detect events during POST (Power On Self Test) or CM (Continuous Monitoring).
When the terminal detects an event that requires your action, it issues an event message.
You can see the active event messages in the web interface by clicking the warning symbol in the
icon bar at the top in the web interface. You can also see the messages in the Thrane IP Handset.
All events are logged in the event log. For information on the event log, see Viewing the Event list
or the Event log on page 124.
List of events
The following list explains the events that may show in the web interface of the terminal.
Note
Events with “Info” level are not included in this list. Only events that can appear in the
Event list and cause a warning icon in the web interface are included.
ID Event Text Explanation Remedy
00100 to
00199
System data
damaged
Important system data is
damaged
Do not use the terminal.
Contact your distributor.
00210 to
00219
SIM module
error
The SIM interface on the
terminal cannot be used.
Contact your distributor.
00240 to
00249
Temperature
sensor error
The terminal is in danger of
overheating.
Do not use the terminal.
Contact your distributor.
00260 to
00269
System error The terminal cannot
communicate on the satellite
network.
Contact your distributor.
00270 to
00279
Voice module
error
Voice services cannot be
accessed by the terminal
Contact your distributor.
00280 to
00289
Ethernet module
error
The Ethernet interface on the
terminal cannot be used.
Contact your distributor.
00300 to
00309
GPS module
error
The GPS module is out of
function. The terminal cannot
obtain a valid GPS position.
Contact your distributor.
00340 to
00349
2-wire failure The Phone interface of the
terminal cannot be used.
Contact your distributor.