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REGISTER YOUR NEW PURCHASE online! INSCRIRE VOTRE NOUVEL ACHAT • REGISTRAR SU NUEVA COMPRA Customer Service Portal Twin-Star Customer Service online resource to Order Parts, Product Registration, and to request Product and General Information Login DON’T FORGET TO REGISTER YOUR PRODUCT ONLINE TO RECEIVE SPECIAL OFFERS, TIPS AND MORE! log in > N’OUBLIEZ PAS D’ENREGISTRER VOTRE PRODUIT EN LIGNE AFIN DE RECEVOIR DES OFFRES SPÉCIALES, DES CONSEILS ET PLUS ENCORE! New Registration Product Manuals FAQs H
GETTING STARTED 1. Remove the product identification sticker from the front of the insert. PARA EMPEZAR 1. Retirar la etiqueta de identificación del producto de la parte delantera del inserto. PRÉPARATION 1. Retirer l’autocollant d’identification du produit sur le devant de l’insertion.
PRODUCT DETAILS AND NOTES DÉTAILS ET NOTES DU PRODUIT/DETALLES DEL PRODUCTO Y NOTAS Place of purchase/Lieu de l’achat/Lugar de compra: Date of purchase/Date de l’achat/Fecha de compra: Model #/No de modèle/Número de modelo: Notes/Remarque/Notas: 4
SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. WARNING • Some steps are more easily handled with two adults. CAUTION • Before assembly and/or installation, carefully unwrap all parts. • Locate and set aside the hardware kit before discarding packaging. • Use care when assembling your new product. Take your time and follow assembly instructions closely.
G I F J I D P B H O R K K Q H N K E C S A L 6 M
MAXIMUM LOAD 13.6 kg / 30 lb CHARGE MAXIMALE DE 13.6 kg / 30 lb CARGA MÁXIMA 13.6 kg / 30 lb MAXIMUM LOAD 40.8 kg / 90 lb CHARGE MAXIMALE DE 40.8 kg / 90 lb CARGA MÁXIMA 40.8 kg / 90 lb MAXIMUM LOAD 6.8 kg / 15 lb MAXIMUM LOAD 9.1 kg / 20 lb CHARGE MAXIMALE DE 6.8 kg / 15 lb CHARGE MAXIMALE DE 9.1 kg / 20 lb CARGA MÁXIMA 6.8 kg / 15 lb CARGA MÁXIMA 9.1 kg / 20 lb WARNING For use with most flat panel televisions weighing 40.8 kg / 90 lb or less.
HARDWARE/QUINCAILLERIE/FERRETERÍA AA BB CC DD [x8] [x25] [x34] [x8] Ø3x15mm Ø3.
HARDWARE/QUINCAILLERIE/FERRETERÍA MM NN OO [x9] [x2] [x2] Ø4x30mm ATTENTION: Follow instructions in the order they are given below. This will ensure that your product is properly assembled. ATTENTION : Suivre les instructions dans l’ordre donné ci-dessous. Cela vous assurera d’assembler correctement le produit. ATENCIÓN: Siga las instrucciones en el orden que se indica a continuación. Esto asegurará que su producto se ensamble correctamente.
1 CC GG D 10 [x6] [x7]
2 GG N 11 [x2]
3 [x2] HH N O P 12
4 HH D 13 [x7]
5 B C 14 AA [x8] NN [x2] OO [x2]
6 GG B C 15 [x4]
7 [x4] HH C D B 16
8 17 CC [x4] MM [x2]
9 DD A 18 [x4]
10 GG Q R 19 [x6]
11 CC E F 20 [x4]
12 HH E Q R F 21 [x6]
13 E F 22 BB [x8] JJ [x4]
14 CC E F 23 [x4]
15 [x4] DD F E 24
16 CC 25 [x2]
17 MM S 26 [x4]
18 CC 27 [x8]
19 GG G 28 [x8]
20 HH G 29 [x8]
21 II 30 [x14]
22 [x32] EE J I I 31
23 CC [x6] MM [x3] K 32
24 [x2] KK L M 33
25 [x8] BB M L 34
26 [x8] FF H H 35
READ BEFORE INSERT INSTALLATION LIRE AVANT D’INSTALLER LE FOYER LEA ANTES DE LA INSTALACIÓN DEL HOGAR PLEASE READ ALL “ELECTRIC FIREPLACE INSERT” INSTRUCTIONS PRIOR TO INSTALLING ELECTRIC INSERT IN YOUR COMPLETED FIREPLACE MANTEL. INSTALL THE INSERT IN YOUR FIREPLACE CLOSE TO ITS FINAL POSITION. Lift insert carefully into the back of the unit and center in the insert opening. Do not drag insert as it may scratch your unit. MOVE YOUR COMPLETED UNIT ONLY SHORT DISTANCES. MOVE COMPLETED UNIT WITH GREAT CARE.
28 BB 37 [x9]
29 Note: It is very important that your unit is level in order for your doors and drawers to function properly. After moving your unit to its final location, you may need to adjust the floor levelers. Remarque : Pour que les portes et tiroirs fonctionnent correctement, il est très important que l’appareil soit bien horizontal. Une fois que l’appareil sera arrivé sur son emplacement définitif, vous aurez peut-être besoin d’ajuster les réglages des pieds.
30 LL [x1] Wall Stud Poteau Mural Montante De Madera Warning: You must install the tip restraint hardware to help prevent any accidents or damage to the unit. We strongly recommend attaching the tip restraint hardware to a wall stud and your unit. For all other wall types, please visit your local hardware store to obtain the proper hardware. Avertissement: Il est nécessaire d’installer les pièces d’arrimage anti basculement pour prévenir les accidents ou les dommages à l’unité.
CARE / MAINTENANCE SOIN / ENTRETIEN CUIDADO / MANTENIMIENTO Care and Maintenance Soin / Entretien Cuidado / Mantenimiento • Use a soft, clean cloth that will not scratch the surface when dusting. • Use of furniture polish is not necessary. Should you choose to use polish, test first in an inconspicuous area. • Using solvents of any kind on your furniture may damage the finish. • Never use water to clean your furniture as it may cause damage to the finish.
INSTALLED REPLACEMENT PARTS PIÈCES DE REMPLACEMENT INSTALLÉES PIEZAS DE REPUESTO INSTALADAS PP QQ [x6] [x6] 41
IMPORTANT INSTRUCCIONES INSTRUCCIONES INSTRUCTIONS IMPORTANTE IMPORTANTE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2. DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater.
5. Always unplug this appliance when not in use. 6. Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or damaged in any manner. 7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 8. Do not use outdoors. 9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations.
12. Connect to properly 12. Brancher uniquement 12. Conectar solamente grounded outlets only. dans une prise de a una toma de This heater is for use on courant munie d’une corriente con conexión a tierra adecuada. 120 volts. The cord has mise à la terre. Cet Este calentador debe a plug as shown at A appareil de chauffage utilizarse con 120 in Fig.1 Do not use a 2 a été conçu pour voltios. El cable incluye prong adapter.
15. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where opening may become blocked. 16. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung in the area of it. 17. Use this appliance only as described in the manual.
18. This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm flashes immediately turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures. DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING! 18.Ce radiateur peut 18.
OPERATION INSTRUCTIONS INSTRUCCIONES DE OPERACIÓN / INSTRUCTIONS D’OPÉRATION Control Panel Panel de control Panneau de commande The heater can be operated by either the remote control or the control panel. El calentador puede ser operado por el control remoto o el panel de control. Le chauffage peut être activé soit par la télécommande ou par le panneau de commande.
FUNCTION FUNCIÓN / FONCTION ICON ICONO / ICÔNE DESCRIPTION DESCRIPCIÓN/ DESCRIPTION FLAME There are 5 brightness levels that can be selected and OFF (00) setting. Settings F5 - F1 decrease in brightness. LLAMA Hay 5 niveles de brillo que se pueden seleccionar y ajuste APAGADO(00). Ajustes de F5 - F1 para disminuir el brillo. FLAMME Il y a 5 niveaux de luminosité qui peuvent être sélectionnés et réglage OFF (00). Réglages F5 - F1 diminution de la luminosité.
Temperatura aumentarán / decrase El botones de arriba y abajo “ ” en el control remoto aumentarán / decrase ajuste de temperatura. El rango de ajuste del termostato es de 62°F - 82°F o 17°C - 27°C o continuamente encendido. El termostato es ajustable en incrementos por 2°F o 1°C. Les boutons haut et bas “ ” la télécommande augmenteront / diminuer réglage de la température.
TROUBLESHOOTING SOLUCIÓN DE PROBLEMAS / DÉPANNAGE PROBLEM PROBLEMA / PROBLÈME Display shows “ ” La pantalla muestra “ L’affichage indique “ ” ” ROOT CAUSE ORIGEN DE LA CAUSA / CAUSE PROBABLE CORRECTIVE ACTION MEDIDAS CORRECTIVAS / ACTION CORRECTIVE The thermostat sensor is broken or disconnected. Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board.
Desenchufe el calentador durante 30 minutos y deje enfriar. Vuelva a enchufar y a operar, y supervise el calentador para detectar signos de sobrecalentamiento, y si el problema persiste, interrumpa el uso del calentador y comuníquese con atención al cliente. L’affichage indique “ Display shows “ ” ” La protection à réinitialisation manuelle contre la surchauffe s’est déclenchée.
Le cordon protection contre la surchauffe a été activé. Vérifier votre cordon du chauffage et les prises enfichables. Un branchement défectueux ou des prises mal fixées peuvent causer une surchauffe de la prise de courant murale ou du connecteur. S’assurer que le connecteur tient bien fermement dans la prise de courant murale.
Logs glow, but no flame effect. Flame effect turned off Press flame button several times. Los registros brillan, pero no tienen efecto de llama. El efecto de llama está apagado. Pulse el botón de llama varias veces. Les bûches s’illuminent mais ne font pas d’effet de flammes. L’effet de flammes n’est pas en fonction. Appuyer plusieurs fois sur le bouton d’effets de flamme. Heater does not blow warm air. Thermostat setting is preventing heater from turning on.
Remote control is not working. Poor signal Operate remote transmitter at a slow measured pace. Press the remote control buttons with an even motion and gentle pressure. Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction. El control remoto no funciona. Mala Señal. Opere el transmisor remoto a una velocidad más lenta. Pulse los botones del control remoto con una moción uniforme y presión suave.
REPLACEMENT PARTS PIÈCES DE REMPLACEMENT / PIEZAS DE REPUESTO INSTALADAS PART PIEZA / PIÈCE PART NAME NOMBRE DE LA PIEZA / NOM DE LA PIÈCE 1 Ember bed Circuit Board Tarjeta de circuitos del incrustado Circuit Imprimé du Lit de Braises 2 Flame Circuit Board Tarjeta de circuitos de llama Circuit Imprimé de la Flamme 3 Connection Circuit Board Tarjeta de Circuitos de Conexión Circuit Imprimé de la Connection 4 Thermostat Sensor Sensor de Termostato Capteur de thermostat 5 Flame Generator Drive Motor
EXPLODED VIEW VISTA DESPLEGADA / VUE EXPLOSIVE CARE AND MAINTENANCE CUIDADO Y MANTENIMIENTO / CUIDADO Y MANTENIMIENTO • The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
FCC/IC INFORMATION INFORMACIÓN DE FCC/IC / INFORMATION CONCERNANT FCC/IC Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
cualquier interferencia recibida, incluida la interferencia que pudiese causar la operación no deseada. Este instrumento digital clase B cumple con el ICES-003 de Canadá. (1) Cet appareil ne doit provoquer aucune interférence nuisible; et (2) C et appareil doit accepter toute interférence reçue, y compris les interférences pouvant entraîner un fonctionnement indésirable. Cet appareil numérique de classe B est conforme à la norme NMB-003 du Canada.
1-YEAR LIMITED WARRANTY GARANTÍA LIMITADA DE 1 AÑO / GARANTIE LIMITÉE DE 1 AN The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times.
or implied –with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly excluded. 8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the product. 9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product. 10.
CUSTOMER SERVICE SERVICIO AL CLIENTE / SERVICE À LA CLIENTÈLE Questions? ¿Tiene preguntas? Questions? Our Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST. We can help you with assembly and if necessary, replace damaged/ missing parts. Nuestro departamento de Servicio al Consumidor está disponible de Lunes a Viernes, de 8:30 am hasta las 5:30 pm EST. Notre service à la clientèle est disponible du Lundi au Vendredi 8h30-17h30 HNE.
