Quick Setup Guide
Failure to connect to the network
1. Your network signal may be weak or out of range. Contact
your network provider or try the phone in a dierent
location to check your signal
2. Your SIM card may be damaged, invalid or has no credit.
Contact your network provider for support
Failure to make an outgoing call
1. Ensure you have entered the correct phone number you
wish do dial.
2. Ensure you have enough credit on your provider’s account.
Contact your network provider for support
3. Your signal strength may be weak. Check your signal
strength and contact your network provider
Cannot hear anyone on the call
1. Ensure your call volume is adjusted to your requirements.
Using the volume keys on the right side of the phone
2. Ensure you have sucient signal strength
Cannot receive calls
1. Ensure your mobile phone is switched on
2. You have enough signal strength to receive calls
3. Ensure you do not have the phone in ight mode
4. Ensure your SIM card is installed correctly