Troubleshooting Guide

TROUBLE SHOOTINGS
Watch Overheating
The TickTalk 4 works basically the same as our
personal smart phone, however, with the smaller
size of the watch, our engineering team could
not avoid the watch from overheating after
extended use.We have taken extreme precautions
by using heat insulation parts in the watch. Under
normal circumstances, the maximum temperature
will be 104 degrees Fahrenheit. Once you stop
using the watch the temperature will drop very
quickly.
1. The 4G version will consume much more power
than the 2G version, If you enter a spot where
the reception is not good, the CPU will keep
searching for the signal which will generate heat.
2. Video calls require constant uploading of data,
so the CPU generates a lot of heat.
3. Long-time use, such as talking, taking photos,
sending messages, etc., will cause the CPU to
generate a lot of heat.
We do recommend that the user take off the
watch if it begins to overheat and feels
uncomfortable. Stop using the watch for a while
until the temperature drops, which should be
fairly quickly.