Warranty

LIMITED WARRANTY
Subject to the conditions and limitations stated below, TILE REDI USA, LLC. (“TILE REDI”)
warrants that the products manufactured by TILE REDI International Incorporated will be free from
manufacturing defects and will not break down or deteriorate under normal usage for a period of
one (1) year from the date of purchase when installed in accordance with the written specifications
of TILE REDI and industry standard guidelines.
DISCLAIMER
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR
IMPLIED. THERE ARE N
O WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES
BASED ON SAMPLES OR ORAL STATEMENTS, WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE OF THIS DOCUMENT. IMPLIED WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.
EXCLUSIVE REMEDY
The sole and exclusive remedy for a breach of this limited warranty is replacement of the TILE
REDI product that is proven to be defective*. In the event this sole and exclusive remedy fails of its
essential purpose, the liability of TILE REDI is limited to the return of the original purchase price.
EXCLUSIONS
TILE REDI is not responsible for workmanship not in accordance with the instructions of TILE REDI
and industry standard guidelines. Cracking due to structural movement, excessive deflection or
other failure in the substrate is also not covered.
TILE REDI IS NOT LIABLE FOR ANY INCIDENTAL DAMAGES OR CONSEQUENTIAL
DAMAGES, INCLUDING LOSSES DUE TO DELAYS, INCURRED BY THE PURCHASER OR
ANY OTHER PARTY.
* NOTE: Efflorescence is a normal condition of portland cement mortars and is not a defective condition.
NO ASSIGNMENT
This limited warranty is not transferable or assignable.
HOW TO MAKE A CLAIM
To make a claim under this limited warranty, you must notify TILE REDI in writing within thirty (30)
days of the discovery of the alleged
manufacturing defect. At the option of TILE REDI, you may be
required, as a condition of this limited warranty, to provide proof of product purchase and use.
Address your claim to:
TILE REDI USA, LLC.
4450 NW 126
th
AVE, SUITE 101
Coral Springs, FL 33065 USA
Attn.: Technical Support Department
TECHNICAL INFORMATION
Technical assistance and information is available by calling the TILE REDI Technical Service Line:
Toll Free: 800-232-6156
Telephone: [phone]
Fax: [phone]
TILE REDI USA, LLC.
4450 NW 126
th
AVE, SUITE 101
Coral Springs, FL 33065 USA
Toll Free: 800-232-6156
Telephone: [phone]
Fax: [phone]
©2010 TILE REDI USA, LLC
Tile Redi® and the
logo Registered Trademarks of TILE REDI USA, LLC
DS-230.13RP-082010
Redi Poxy Product Warranty