Installation Guide

Page 13
Warranty
TimberTech products are made exclusively from technologically advanced materials designed
to provide years of use and enjoyment. TimberTech decking and railing products are covered
by a 30-year limited warranty for residential applications and a 10-year limited warranty for
commercial applications. TimberTech Legacy, Tropical, and Terrain decking is covered by a 30-
year residential limited fade and stain warranty. The products are guaranteed against splitting,
splintering, rotting or structural damage from termites or fungal decay. For a complete copy of
TimberTech warranties, visit TimberTech.com.
Care and Cleaning
Maintaining a clean, dry surface is the best method for
combating mildew. Ensure that water drains effectively
from your deck. For TimberTech TwinFinish, DockSider, and
ReliaBoard, be sure that gaps exist between planks to allow
for drainage.
Cleaner
Cleaner that are recommended for mildew and/or heavy
cleaning are:
• Wash Safe Spray and Clean Composite Deck Cleaner
• Resist Mist Composite Deck Cleaner
Tannin Staining
Like any other wood-based product, TimberTech’s wood-
plastic composite products (ReliaBoard, TwinFinish, and
DockSider) may experience a naturally occurring process
called Extractive Bleeding/Tannins. This process may cause
temporary discoloration that will weather away with exposure
to flushing rainfall and UV. In most cases the weathering
process takes 8-10 weeks but could vary depending on
location and specific product application such as a covered
porch. Tannins may also be cleaned by utilizing the cleaners
referenced for Basic Cleaning Recommendations for
ReliaBoard, TwinFinish, and DockSider.
These guidelines may not cover every care and maintenance
scenario encountered. For additional questions about care and
maintenance, call 800-307-7780.
Other Considerations:
To keep your TimberTech deck looking its best, here are a few
additional things to consider. Depending on environmental
conditions. TimberTech product colors may appear to weather
over time as part of the natural weathering process.
Heat Buildup
Please be aware that excessive heat build on the surface of
TimberTech products from external sources such as, but not
limited to, fire or reflection of sunlight can potentially lead
to damage. For example, sunlight which may be reflected
by low-emissivity (Low-E) glass can potentially lead to
damage of exterior building products, including TimberTech
Deck, Rail, and accessories, due to elevation of surface
temperatures which far exceed that of normal exposure of the
same materials to direct sunlight. Possible damage by such
reflected, concentrated light may include melting, sagging,
warping, distortion, surface discoloration, increased expansion
or contraction, and unusual weathering. Although TimberTech
Deck products are cooler to the touch than many other deck
board products in similar colors, all decking products will get
hot in the sun. Additionally, the darker the decking color, the
hotter it will feel.
Static Electricity
The buildup of generation of static electricity is a naturally
occurring phenomenon in many plastic based products such
as carpeting, upholstery, and clothing, and can occur on
alternative decking under certain environmental conditions.
Snow & Ice Removal
AS with any walking surface, TimberTech decking products may
become slippery in winter weather. Take caution when walking
on your TimberTech deck in these conditions. Most products
containing calcium chloride can be used without damage to the
deck/porch surface. These products may leave a white residue
which can be cleaned using the cleaning guidelines above.
Metal shovels or plastic shovels with a metal leading edge
may damage the surface of TimberTech decking and are not
recommended for clearing snow from the deck surface.
Important
Do not allow airborne dust from concrete, fiber cement
products, landscape blocks, or any masonry product to
accumulate on the surface of TimberTech Deck, Rail, and
accessories as it may damage the surface of the deck. Do not
cut any product on or near TimberTech Decking products.
Always remove job site dust, clay, dirt, mud, and other
construction dirt and debris to sit on the TimberTech Deck
surface. Do not cut metal objects such as railing on the deck
surface, the hot debris from the cut may become embedded in
the deck surface resulting in staining and damage.