Warranty

AZEK
®
DECK WARRANTY
Lifetime Limited Warranty
Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of
installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of AZEK
®
alternative decking materials
including the Harvest, Arbor and Vintage Collections
®
(hereinafter “Products”) manufactured by The AZEK Company LLC (hereinafter
“Manufacturer”). For purposes of this warranty, a “Residential Purchaser” shall refer to a single-family residential homeowner and a
“Commercial Purchaser” shall refer to any Purchaser other than a single-family residential homeowner.
Except as set forth in the exclusions, limitations and restrictions set forth below, Manufacturer warrants to a Residential Purchaser
that for the lifetime of the product (20 years for a Commercial Purchaser), the Products will, from the date of the original purchase, be
free from material defects in workmanship and materials that (1) occur as a direct result of the manufacturing process, (2) occur under
normal use and service, (3) occur during the warranty period and (4) result in splitting, cupping, splintering, blistering, peeling, flaking,
cracking, rotting or structural damage from termites or fungal decay.
Exclusions from Warranty Coverage: Manufacturer does not warrant against, is not responsible for, and no implied warranty shall be
deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper installation of the Products and/
or failure to abide by the Manufacturer’s installation guidelines, including but not limited to improper gapping; (2) use of the Products
beyond normal use, or in an application not recommended by the Manufacturer’s installation guidelines and/or local building codes;
(3) movement, distortion, collapse or settling of the ground or the supporting structure on which the Products are installed; (4) any act
of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.);
(5) variations or changes in color of Products; (6) normal weathering of surfaces; (7) improper handling, storage, abuse or neglect of
the Products by Purchaser or third parties; (8) exposure to, or direct or indirect contact with extreme heat sources including reflected
sunlight from low-emissivity (Low-E) glass which may damage the surface of the product and/or cause the Product to fade; (9)
fabrication or remanufacturing by third parties; (10) any fasteners not supplied by Manufacturer; or (11) improper application of paint or
other surface chemicals not recommended by the Manufacturer in writing.
Purchaser is solely responsible for determining the effectiveness, fitness, suitability and safety of the Products in connection with their
use in any particular application.
Obtaining Warranty Performance: If Purchaser discovers a defect in any of the Products covered under this Limited Warranty
during the applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later
than the end of the applicable warranty period, notify Manufacturer using AZEK’s online warranty claim form process available at
http://www.TimberTech.com/warranty/warranty-claims-center. Alternatively, Purchaser may submit a claim by contacting the
Manufacturer in writing, at the following address:
TimberTech
894 Prairie Avenue
Wilmington, Ohio 45177
Attn: Claims Department
Purchaser must include in this notification proof of purchase and a statement explaining the defect. Manufacturer may request
additional information. It is a further condition of this Warranty that the Manufacturer will, within a reasonable period of its receipt
of such notice, be permitted to inspect the claimed defect. After reviewing all information, Manufacturer will make a determination
regarding the validity of such claim. If Manufacturer determines Purchaser’s claim is valid, Manufacturer will, at its option, either
replace the defective Products or refund the portion of the purchase price paid by Purchaser for such defective Products (not including
the cost of its initial installation).
The Manufacturer will not be liable for labor and/or removal costs connected with the claim. Replacement material will be provided
that is as close as possible in color, design and quality as the replaced material, but Manufacturer does not guarantee an exact match
as colors and design may change. In the event of repair or replacement, the original warranty shall apply to the repaired or replaced
portion of the AZEK Products and will extend for the balance of the warranty period in effect at the time the material proved defective.
Transfer of Warranty: This warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original
purchase by Purchaser, to a subsequent buyer of the property upon which the Products were originally installed.
TimberTech.com | 1AZEK DECK WARRANTY

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