Warranty Guide
azek.com | timbertech.com | 14
AZEK / TIMBERTECH RAIL WARRANTY
Purchaser must include in this notication proof of purchase and a statement explaining the defect. Manufacturer may
request additional information. Alternatively, Purchaser may notify Manufacturer of a warranty claim using AZEK’s
or TimberTech’s online warranty claim form process available at www.AZEK.com or www.TimberTech.com. After
reviewing all information, Manufacturer will make a determination regarding the validity of such claim. If Manufacturer
determines Purchaser’s claim is valid, Manufacturer will, at its option, either replace the defective Products or refund
the portion of the purchase price paid by Purchaser for such defective Products (not including the cost of its initial
installation). Replacement material will be provided that is as close as possible in color, design and quality as the
replaced material, but Manufacturer does not guarantee an exact match as colors and design may change. In the event
of repair or replacement, the original warranty shall apply to the repaired or replaced portion of the Products and will
extend for the balance of the warranty period in effect at the time the material proved defective.
If a Residential Purchaser makes a valid warranty claim related to Rail Products only (excluding CableRail by Feeney®)
during years eleven (11) through twenty-ve (25) after the original purchase date, then the Residential Purchaser’s
recovery will be prorated as indicated below. If Manufacturer is providing replacement materials, it may elect to replace
the percentage listed below of Products; if Manufacturer is refunding the purchase price, it may elect to refund the
percentage listed below of the purchase price of the Products.
This warranty shall not cover, and Manufacturer shall not be responsible for, costs and expenses incurred with respect
to the removal of the defective Products or the installation of replacement materials, including but not limited to,
labor and freight. The foregoing remedies are the Purchaser’s SOLE AND EXCLUSIVE REMEDY FOR BREACH Of ANY
WARRANTY.
Transfer of Warranty: This warranty may be transferred one (1) time, within the ve (5) year period beginning from the
date of original purchase by Purchaser, to a subsequent buyer of the property upon which the Products were originally
installed. Right of transfer shall not apply to Impressions Rail.
Limitations: DISCLAIMER Of WARRANTIES: EXCEPT FOR (1) THE EXPRESS WRITTEN WARRANTY CONTAINED
HEREIN, MANUFACTURER MAKES NO OTHER WARRANTIES, GUARANTEES OR INDEMNITIES, WHETHER EXPRESS
OR IMPLIED, ARISING BY LAW, COURSE OF DEALING, USAGE OF TRADE, CUSTOM OR OTHERWISE, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, AND ALL SUCH OTHER WARRANTIES, GUARANTEES AND INDEMNITIES ARE HEREBY
DISCLAIMED, OVERRIDDEN AND EXCLUDED FROM THIS TRANSACTION FOR THE WARRANTY TERM AND BEYOND
THE WARRANTY TERM.
Some states and provinces do not allow limitations on how long an implied warranty lasts so the above limitation may
not apply to you.
LIMITATION OF REMEDIES AND EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES: MANUFACTURER’S
LIABILITIES ARE LIMITED SOLELY AND EXCLUSIVELY TO THE OBLIGATIONS SPECIFICALLY UNDERTAKEN HEREIN,
AND UNDER NO CIRCUMSTANCES WILL MANUFACTURER BE LIABLE OR OBLIGATED FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR ANY OTHER DAMAGES OF ANY KIND WHATSOEVER
(INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST SALES, LOSS OF GOODWILL, USE OF MONEY, USE OF
GOODS, STOPPAGE OF WORK, OR IMPAIRMENT OF ASSETS), WHETHER FORESEEABLE OR UNFORESEEABLE,
ARISING OUT OF BREACH OR FAILURE OF EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, FRAUD,
MISREPRESENTATION, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, EXCEPT AND ONLY TO THE
EXTENT THIS LIMITATION IS SPECIFICALLY PRECLUDED BY APPLICABLE LAW OF MANDATORY APPLICATION.
MANUFACTURER’S LIABILITY WITH RESPECT TO DEFECTIVE PRODUCTS SHALL IN NO EVENT EXCEED THE
REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE PURCHASE PRICE, AS DESCRIBED ABOVE.
Year of
Claim
Recovery
11 80%
12 80%
13 80%
14 60%
15 60%
Year of
Claim
Recovery
16 60%
17 40%
18 40%
19 40%
20 20%
Year of
Claim
Recovery
21 20%
22 20%
23 10%
24 10%
25 10%
AZEK / TIMBERTECH RAIL WARRANTY (CONTINUED)