Warranty Guide
azek.com | 27
AZEK
®
SIDING WARRANTY
AZEK SIDING WARRANTY
LIMITED 30-YEAR WARRANTY
Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property
at the time of installation, if dierent from the original purchaser (collectively hereinafter “Purchaser”), of AZEK® Siding
materials (hereinafter “Products”) manufactured by AZEK Building Products (hereinafter “Manufacturer”). For purposes
of this warranty, a “Residential Purchaser” shall refer to a single-family residential homeowner and a “Commercial
Purchaser” shall refer to any Purchaser other than a single-family residential homeowner.
Except as set forth in the exclusions, limitations and restrictions set forth below, Manufacturer warrants to a Residential
Purchaser that for a period of thirty (30) years [20 years for a Commercial Purchaser], the Products will, from the date
of the original purchase, be free from material defects in workmanship and materials that (1) occur as a direct result of
the manufacturing process, (2) occur under normal use and service, (3) occur during the warranty period and (4) result
in splitting, splintering, cracking, rotting or structural damage from termites or fungal decay.
Exclusions from Warranty Coverage: Manufacturer does not warrant against, is not responsible for, and no implied
warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper
installation of the Products and/or failure to abide by the Manufacturer’s installation guidelines; (2) use of the Products
beyond normal use, or in an application not recommended by the Manufacturer’s installation guidelines and/or local
building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which the
Products are installed; (4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental
condition (such as air pollution, mold, mildew, etc.); (5) normal weathering of surfaces; (6) improper handling, storage,
abuse or neglect of the Products by Purchaser or third parties; (7) fabrication or remanufacturing by third parties; or (8)
performance of any paint or coatings applied to the siding by anyone other than the Manufacturer.
Purchaser is solely responsible for determining the eectiveness, fitness, suitability and safety of the Products in
connection with their use in any particular application.
Obtaining Warranty Performance: If Purchaser discovers a defect in any of the Products covered under this Limited
Warranty during the applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the
alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer using AZEK’s online
warranty claim form process available at http://www.azek.com/warranty. Alternatively, Purchaser may submit a claim by
contacting the Manufacturer in writing, at the following address:
AZEK Building Products
888 N. Keyser Ave.
Scranton, PA 18504
Attn: Claims Department
Purchaser must include in this notification proof of purchase and a statement explaining the defect. Manufacturer may
request additional information. It is a further condition of this Warranty that the Manufacturer will, within a reasonable
period of its receipt of such notice, be permitted to inspect the claimed defect. After reviewing all information,
Manufacturer will make a determination regarding the validity of such claim. If Manufacturer determines Purchaser’s
claim is valid, Manufacturer will, at its option, either replace the defective Products or refund the portion of the purchase
price paid by Purchaser for such defective Products (not including the cost of its initial installation).
The Manufacturer will not be liable for labor and/or removal costs connected with the claim. Replacement product will
be provided as close to the original color as possible, although it is not guaranteed to match completely. In the event
of replacement, the original warranty shall apply to the replaced portion of the AZEK Products and will extend for the
balance of the warranty period in eect at the time the material proved defective.