User Manual

Question 2: Dose it collect data of anykind also do you have a privacy policy.

Answer: The device is an offline player and can’t connected to the Internet, so no user

information will be collected.

Question 3: Can I send messages with this device, like texts?

Answer: No, the device does not have SMS function.

Question 4: Can I lock the screen like on an iPhone to prevent children from accessing the

app?

Answer: No, The device does not have a lock screen function

Question 5: Can you recommend some audio / video conversion tools?

Answer: Please search for keywords like "Video conversion tool" or "Free music converter" on

Google, and you will gain something. We usually use "FormatFactory" as our main tool.

Question 6: What are the included accessories?

Answer:

1 x USB type-c cable

1 x OTG cable

1 x Silicone case

1 x Protective film

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After-sales Service:

Question 1:What is the warranty policy？

Answer:

·No reason to return or exchange within 30 days.

·Full refund for damage caused by quality issues within 180 days.

Note: Damage caused by improper use, accidental or repair by other means is not covered by

the warranty

Question 2: How to get online customer support?

Answer: Please kindly visit our FB page @EstronDirect and send us messages for technical

support and customer service.

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