Users Manual Part 2
EN
27
Troubleshooting
Problem Possible cause Solution
The appliance does not turn on
The power cord is not
plugged in, or the socket is
not energized
Ensure that the socket is
energized and the power
cord is plugged in
Accessory icon: blinks
Spray volume indicator: solid “0”
Voice prompt:
Stand the device upright
The appliance is tilted while
installing accessory brushes
Stand the appliance upright,
then enter the ACCESSORY
mode
AUTO icon: blinks
Spray volume indicator: solid “0”
Voice prompt:
Stand the device upright
The appliance is tilted while
removing accessory brushes
Stand the appliance upright
to end the accessory hose
removal. Then tilt the
appliance again to enter
AUTO mode
LED loop illuminates red
Dirt sensor malfunction or
blocked. Channel has a
blockage
Remove blockages, clean
the debris channel, or restart
CWT empty indicator blinking
Voice prompt:
Pleasde add clean water or
solution to clean water tank
CWT is empty Rell CWT
DWT full indicator blinking
Voice prompt:
Dirty water tank full,
please empty.
1.The dirty water in DWT has
reached the MAX line
2.DWT is not installed
3.Channel has a blockage
1.Empty the dirty water and
then reinstall the DWT
2.Install the DWT
3.Remove blockages
Brush roller tangled indicator blinking
Voice prompt:
1.Please clean the brush roller.
2.Please install the brush
roller cover.
1.The brush roller cover is
blocked
2.The brush roller cover is not
installed
1.Remove blockages
2.Install brush roller cover
correctly
WiFi indicator is off WiFi is not connected
Follow the in-app guide to
connect to WiFi
No spray volume display: Pump malfunction Contact Customer Service
Dry degree indicator blinks
Voice prompt:
Humidity Display malfunction,
please contact customer service.
humidity sensor malfunction Contact Customer Service
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.