Operating instructions (en) Professional answering machine with caller ID and excellent recording quality tiptel 309 tiptel
Contents Contents Contents .................................................................................... 3 Safety notices ........................................................................... 5 Controls ..................................................................................... 6 Assignment of keys .................................................................. 7 Service ....................................................................................... 9 Scope of delivery ...
Contents Settings ..................................................................................... 28 Setup options (functions) ..................................................... 28 Setup menu .......................................................................... 29 Appendix ................................................................................... 31 Service .................................................................................. 31 Guarantee ................................
Safety notices Safety notices Please observe the following notices very closely when setting up, connecting and operating the tiptel 309: Only connect the connection cables to sockets designated for this use. Install the connection cables in a safe manner. Connected cables must not be subjected to excessive mechanical stress. Set up the device far from electrical interference. Only connect accessories which are permitted with this device. Never open up the device yourself.
Controls Controls 6
Assignment of keys Assignment of keys Playback: Starts the playback of new messages which you have not yet listened to. Press and hold "Playback" to repeat the last 3 seconds of the message. 2 secs Playback pressed for 2 seconds: Starts playback of all messages. Playback will begin at the oldest message and will end with the newest one. Stop: Stops the current function, also serves to confirm settings. On/Off: Switches the answering machine's functions on or off.
Assignment of keys Select: Press this key to select input fields and functions which appear in the display next to the corresponding key. and Stop and On/Off pressed at the same time: Opens the setup menu.
Service Service Scope of delivery Included in the packaging of your tiptel 309 are: tiptel 309 Connection cables Adaptor (not in all countries) Power supply unit 5V / 1A / DC Operating instructions Setting up Your tiptel 309 has been manufactured for normal conditions of use. Solvents in furniture lacquers, wood oils and paint preservatives may corrode the bases of the device. Bases altered in this way may then leave stains on furniture.
Service Socket with several slots 1 Plug the existing telephone into the socket (slot F). 2 Insert the power supply unit with the small connector into the "POWER" jack and then insert the power supply unit into a 230V wall socket. 3 Insert the TAE adaptor into a free end of the connection cable. 4 Insert the second free end of the connection cable into the "LINE" jack, and insert the TAE adaptor into the socket (slot N).
Service Socket with only one slot 1 Insert the power supply unit with the small connector into the "POWER" jack and then insert the power supply unit into a 230V wall socket. 2 Disconnect the existing telephone cable from the telephone and insert the freed-up connector into the "LINE" jack. 3 Insert the connection cable provided into the telephone with one connector and into the "TEL" jack with the other connector.
Announcements Announcements General Your tiptel 309 allows you to make two different announcements (announcement 1 & 2) and also has a built-in internal announcement (message 3). You can toggle between announcements using the lower "Select" key. Announcement 3 cannot be altered. An announcement can be between two seconds and three minutes long. There are two different types of announcement: recordable and nonrecordable announcements.
Announcements Recording an announcement Press "Select" to choose your desired announcement. The announcement will appear at the bottom-right of the display. Press and hold "Announcement". Wait until you hear a short beep. Then "Recording.." will appear on the display. Start speaking (speak into the microphone from a distance of about 15 cm). The display will show how many minutes and seconds you have been speaking for. To pause the recording, release the "Announcement" key.
Announcements If you record announcement 2 as a non-recordable message, your tiptel 309 will automatically switch to this message if the recording memory is full. Checking announcements Press "Select" to choose your desired announcement. The announcement will appear at the bottom-right of the display. Press "Announcement" briefly. Your announcement will play back.
Switching on and off Switching on and off Make sure there is enough recording memory available. You can delete all messages or individual ones, whichever the case may be. Press "Select" to choose your desired announcement. The announcement will appear at the bottom-right of the display. To switch on: Press "On/Off". The LED will light up. With a nonrecordable announcement, two lines will appear, representing the number of messages.
Switching on and off To switch off: Press "On/Off" once more. No further calls will be answered. The display will return to the default mode. The LED will flash for as long as there are messages which have not yet been listened to. If the recording memory is full, your tiptel 309 will automatically switch to announcement 2 if this is a non-recordable announcement. Otherwise, the device will automatically switch off and will not answer any further calls.
Playing back and deleting messages Playing back and deleting messages Playing back new messages Press "Playback". Playback of the new messages which you have not yet listened to will begin. The message's sequence number and the phone number of the caller of the current message will appear on the display. At the end of each message, you will hear the date and time that the call was made. You can set the volume by using the slide control. Playing back all messages Press "Playback" for 2 seconds.
Playing back and deleting messages Playing back specific messages Press "Control" (up). The list of messages will open. Search for the message that you want to play back with the "Control" keys (up/down). To play back the chosen message: Press "Playback". Playback will begin. You can also open the list of messages from the menu. Replaying Press "Playback" during playback. The last 3 seconds will replay. Pausing playback Press "Stop". Playback will be paused. Press "Playback".
Playing back and deleting messages Search (Skip) Press the "Control" left/right keys during playback. The current message will stop and will replay or skip to the next one. Deleting individual messages Press the "Select" key next to the "delete" symbol during playback. The current message will be deleted. All following messages will be automatically re-numbered and move up one place. Deleting all messages Press "Stop". The display will show default or on-state mode.
Personal information (dictation) Personal information (dictation) You can record your personal information into the in-built microphone. A recording must be at least 2 seconds long. Press "Record". Wait until you hear a short beep. Then "Recording" will appear on the display. Start speaking (speak into the microphone from a distance of about 15 cm). The display will show how many minutes and seconds you have been speaking for. To end the recording, press "Stop". Recording will finish.
Caller list Caller list General The numbers of the last 30 incoming calls will be saved, specifying the day of the week and time of day that that the call was received. If the caller's phone number was shown on the device during the call, this number will still be shown in the caller list. You are able to delete individual entries or the whole list. Browsing the caller list Press the "Control" (up) key. The display will show the newest entry on the caller list.
Caller list If the name of the caller is shown, you can switch to the phone number (and back again) by pressing the "Select" key next to the caller's name.
Message function Message function The message function allows a caller who knows the message code to leave a message, even when your tiptel 309 is set to play a nonrecordable announcement. When your tiptel 309 is set to play a recordable announcement, the message function gives the caller the possibility to skip past the announcement. Instructions on how to configure your message code can be found in the "Settings" section. Call your tiptel 309 from another phone. You will hear the announcement.
Remote operation Remote operation You can operate you tiptel remotely from anywhere in the world using the numeric keys on a touch tone (MFV) telephone. To operate your tiptel 309 remotely, you will need your personal remote access code. Instructions on how to individually configure the remote access code can be found in the "Settings" section (p. 28). Remote access Call your tiptel 309 from another phone. You will hear the current announcement. Start input by pressing the star key.
Remote operation If 180 seconds have passed since the last key input, a voice on your tiptel 309 will say "please confirm", to check if you are still on the line. You must answer this confirmation request by pressing any key (e.g. ) within 8 seconds, otherwise the device will disconnect. Remote operating functions Message playback function Play back all messages Press "3". Playback will begin at the first message. Play back new messages Press "2".
Remote operation Two-way communication function Room monitoring/Intercom Press "1". The microphone will switch on, and you will hear the vicinity of the tiptel 309. Press "1" once more. The device will switch out of the room monitoring function. You will hear anyone present near the tiptel 309 over the loudspeaker. Programme switching function ... Changing to another announcement Press "7" then "1", "2" or "3", depending on which announcement you would like to switch to.
Remote operation Switching off the device remotely Switching off the device Press "*" then "0". Your tiptel 309 will disconnect and will not accept any further incoming calls. Switching on the device remotely Call your tiptel 309 from another phone. After 50 seconds, you will hear a beep. Enter the remote access code using the telephone keypad. Start your keypad entry with "*" and confirm it with "#". Your message will play back for you to check. The device can now be operated remotely (e.g.
Settings Settings Setup options (functions) Messages ..................... Opens the list of messages. Language ...................... German, English, French, Italian or Dutch. Time .............................. Here you can re-configure the time. Date ............................... Here you can re-configure the date (day, month, year). Talking clock ................ Yes or No. If you choose "Yes", you will hear the date and time at the end of every message. Network clock .............. Yes or No.
Settings Remote access ............ Yes or No. If you choose "Yes" and there are new messages, your tiptel 309 will answer a call after one ring (regardless of how many rings you have set it to). If there are no new messages, the device will only answer a call after the set amount of rings. So you will know if there are any new messages before the call is even answered. That's why remote access is worth the effort. Message code .............. The message code is a 1 to 4-digit number from 0 to 9999.
Settings Press the "Select" key next to the setting you would like to change until the desired setting appears on the display. The display will show the current setting. If you are required to enter digits, press the "Select" key next to the corresponding line. The cursor will blink. Move the cursor a few times and the previous setting will be deactivated. Change the setting using the "Control" (up/down) keys. The display will count up or down.
Appendix Appendix Service You have purchased a modern product of TIPTEL granting a continuous level of the highest quality. This is underlined by a certification according to DIN EN ISO 9001. If, however, problems occur or you have questions on operating the device, please contact your local dealer. Guarantee Please contact your local dealer or importer for details of guarantee for non EC countries.
Appendix The guarantee entitlement shall expire if the purchaser or an unauthorised third party interferes with the device. Damage caused by inappropriate handling, operation, storage or by force majeure or other external influences shall not be covered by the guarantee. The guarantee shall not cover any consumable material (e.g. batteries) or defects that only slightly impair the value or the usability of the device. Claims for damage caused by transport shall be asserted to the delivery company.
Appendix Further details on the declaration of conformity can be found under the following internet address: http://www.tiptel.com Ecological information During the normal use of the telephone you will not have any contact to substances damaging to your health. The device is not batteryoperated. The plastics used for manufacturing this device exclusively consist of partially recycled granules. The packaging materials do not consist of plastics but of partially recycled cardboard and paper.
Appendix Troubleshooting The device cannot function during a power failure. The internal clock will pause. All other settings will however be saved, so when the power supply is restored the device's settings will remain just as they were before. All you have to do is reset the clock (see p. 28). Please try first of all to narrow down the cause and rectify the problem with the aid of the following table. Problem Possible cause Solution/recommendati on No display The device is not plugged in.
Appendix No caller ID with incoming call Your network provider or telecommunications system does not support this function or the function is not activated. The caller has hidden his number or has an xdirectory number. The call is from a public telephone. Ask your network provider or telecommunications system manufacturer if the function is available or if it must be activated. Default setting You will see the tiptel 309's factory settings in the following list.
Appendix Technical specifications Dimensions (W x H x D) tiptel 309 Power supply unit 140 x 50 x 210 mm 25 x 50 x 65 mm Weight tiptel 309 Power supply unit 350 g 80 g Operating voltage Power supply unit Power consumption in stand-by 100-240 V, 50/60 Hz less than 1 W Ambient temperature 0 – 40 C announcements Number of announcements Length of announcement 3 2 secs - 3 mins Messages Recording technique Sampling frequency Number of messages A-Law 88,2 kBit/s 11,025 kHz 99 (max) Total recording me
Index Index A M Assignment of keys ................. 7 Message code ................ 23, 29 Message function ................. 23 Message length .................... 28 B Basic setting ......................... 29 Browsing the caller list .......... 21 N Network clock ....................... 28 Non-recordable announcement ..................... 12 C Caller ID .......................... 15, 17 Caller list ............................... 21 CE sign .................................
Index Switching on ......................... 15 Switching on remotely .......... 27 S Safety notices ......................... 5 Scope of delivery .................... 9 Search (Skip) .................. 19, 25 Service .................................. 31 Setting up ............................ 5, 9 Setup options ........................ 28 Switching off.......................... 15 T TAE adaptor ........................... 9 Talking clock......................... 28 Technical specifications .......
Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* *(1.49 euros/min. from Deutsche Telekom landlines, Internet: www.tiptel.de varying mobile network charges possible) International: Internet: www.tiptel.com Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.: 02236/677 464-0 Fax: 02236/677 464-22 E-mail: office@tiptel.at Internet: www.tiptel.at Tiptel AG Bahnstrasse 46 CH - 8105 Regensdorf Tel.
