User's Manual (UK) System telephone for tiptel.
Safety instructions Safety instructions When installing, connecting and operating the tiptel 85 System please observe the following instructions: Connect the connection cable to the appropriate sockets. Make sure the cables are laid in such a way that accidents cannot occur. Connected cables must not be subject to excessive mechanical strain. Install the device away from sources of electrical interference. Only attach accessories that are authorised for this device.
Contents Contents Safety instructions......................................................................................... 3 Contents......................................................................................................... 4 Notes .............................................................................................................. 7 Introduction.................................................................................................... 8 Controls and connectors.........
Contents Call deflection (CD)....................................................................................... 31 Outgoing calls .................................................................................................. 32 Direct dial ...................................................................................................... 32 Preset dial – Dialling with handset on hook ................................................. 33 Redial .....................................................
Contents Program function keys ..................................................................................... 83 Additional MSNs ........................................................................................... 85 Profiles ........................................................................................................... 87 User profile ....................................................................................................... 88 Modify user profiles ....................
Notes Notes We reserve the right to make changes to the User's Manual or the hardware described at any time and without prior notice. These instructions refer to firmware version 2.0 of the tiptel 85 System. The current version is also available on the internet as a PDF file from www.tiptel.com. The texts and illustrations contained in these operating instructions have been compiled with the utmost care, though errors cannot be ruled out completely.
Introduction Introduction Congratulations on your purchase of the tiptel 85 System. This system telephone will give you full access to the enormous performance capability and multiplicity of functions provided by tiptel telephone systems, helping you to make your daily workload easier. More comfort and ease of operation due to the clearly arranged menu navigation together with a large, illuminated graphic display and many other advantages make your telephone stand out.
Operating elements Controls and connectors Top 9
Operating elements Bottom LINE Connector for ISDN line Connector for wired headset Connector for wireless headset POWER Connector for AC adapter USB AUX Connector for additional tiptel KM-30 modules. Connecter for telephone handset. USB Connector* Connects the telephone with the computer.
Initial set-up Initial Set-up Package Contents Please check that you have received everything before starting installation. Your tiptel 85 System package contains: 1 tiptel 85 System telephone 1 handset 1 handset spiral cable 1 ISDN connector cable 1 USB cable 1 User's Manual Driver and PC software available on the internet (www.tiptel.com) A warranty seal is affixed to the underside of the tiptel 85 System (on a housing screw).
Initial set-up To connect a tiptel KM-30 auxiliary module, please read the appropriate chapter (Accessories p. 104) in this manual. Plug the ISDN connecting cable into the “LINE” socket and insert the other end into an ISDN connecting socket. Your system telephone has been designed as a terminal device for connection to a tiptel telephone system. Connection of a tiptel 85 System S0 is made via an internal S0 port (4 wire interface).
Initial set-up Language settings ↓ Deutsch English Francaise Nederlands Phone Then you will need to set the telephone's mode of use. Two modes are available. The mode of use can only be changed after resetting the device to factory default (see page 24). Mode of use: Office / regular Select this option if you wish to use the telephone as standard office telephone. This is the standard setting.
Initial set-up MSN [Number]........................ H Phone When using S0 devices, always check that the power supply from tiptel telephone system is configured to operate a maximum of two system telephones per S0 port. You are strongly recommended not to operate another ISDN telephone in the same S0 port of a tiptel 85 System. In order to be able to use the full range of functions, it makes sense not to connect more than one tiptel 85 System per S0 bus.
Instructions for use Instructions for use The following chapter provides information on: The telephone’s keypad The telephone’s display in standby.
Instructions for use Overview of keys (Controls and connectors, P. 9) List key: Allows you rapid access to message and call list as well as to projects. If there are any new calls this key will light up. +/- keys: These keys allow you to change various settings. , Telephone book key: Opens the telephone book or telephone book menu. Microphone mute: If this key is pressed during a conversation, the telephone’s microphone is switched off.
Instructions for use The display in standby mode The large, illuminated display shows you the current system status at a glance. * This information is only provided for the first user (MSN). Menu navigation and view When your telephone is in standby, you can access the main menu by pressing OK (or, alternatively ON or OFF). Use the ON and OFF cursor keys to switch between the various menu groups. OK to select a menu group (e.g. settings).
Instructions for use Within the menu, you can move the line bar by using the ON and OFF cursor keys. Use the OK key to select the marked menu lines or open an entry field. Alternatively, a function can be selected directly by pressing the adjacent SELECTION KEY. To leave the menu display and to put the telephone on standby, press the ESC key for 2 seconds. The telephone menu display is as follows: ↓ Header Menu title User name Charlie Couchpotato.....H Parameter............
Instructions for use User line Martin (Lunch break) ························) The lower line displays the user name and the configured user profile. This shows whether this setting applies to a certain user (or for which user) or to the entire device. The adjacent SELECTION KEY can be used to switch between active users. If there is sufficient space, the active profile for the user can be displayed after the username.
Instructions for use Profiles The tiptel 85 System allows you to combine several settings parameters in one profile, so that you can switch between these as a combination. This means that the telephone can be optimally and quickly adapted or timeconfigured to the various situations in daily office life by pressing a key. For example: You are to be away from the office. During this time, you don’t want the telephone to ring and you need to divert your calls to your mobile.
Instructions for use Display icons of tiptel 85 System M In standby: voicebox switched on Y Voicebox switched off C Call forwarding active E Ring tones off D Call back or automatic redial active N Keypad locked K Speaker active K W Hands-free switched on Headset detected by device or manually activated Headset switched off Microphone is switched off (microphone mute) New calls in caller list New ICMs, or flashes when voicebox is full Active subscriber in call waiting state Conference call H
Instructions for use Writing texts The tiptel 85 System text editor allows you to enter text and numbers using the number keys. The relationship between the letters and the keys is shown on the casing, above the corresponding key. Characters: Key 1: Key 2: Key 3: Key 4: Key 5: Key 6: Key 7: Key 8: Key 9: Key 0: Key *: Key #: .
Telephoning with the tiptel 85 System Telephoning with the tiptel 85 System Incoming calls You are alerted to a caller acoustically by means of a ring tone and optically by means of the telephone display. Incoming call: Markham, Linda 00491711234567 Voicebox Reject Forward For Martin The call icon in the top left corner indicates an incoming call. The caller’s name and number will also be displayed.
Telephoning with the tiptel 85 System Further handling of incoming calls depends on the Mode of use selected during initial set up. Mode of use: Office/regular There are various options available for processing incoming calls (voicebox, reject and forward). If the call target display function is active, you can select this in Options.
Telephoning with the tiptel 85 System In addition to manual entry, you can use the FUNCTION KEY linked to a number or select a number from the tiptel 85 System telephone book using the From telephone book option. Entries made in error can be deleted by using DEL. To accept the entry, confirm by pressing OK. The call is then forwarded to the selected person.
Telephoning with the tiptel 85 System Accept this call by pressing the SELECTION KEY next to the caller’s number or by using the R KEY. The telephone is now in call waiting state . You speak to the second caller. To forward the call: Press the SELECTION KEY next to the active caller. You receive the following information: Disconnect Hold / Forward Conference Martin (Lunch Break) Press the SELECTION KEY next to the Hold/Forward option.
Telephoning with the tiptel 85 System Mode of use: Switchboard/operator In Stand by mode with the first incoming call - same as with mode of use office/regular for special handling of the call different options (answering machine, reject, and forward) are available. In case function call target indication (page 78) is active, this selection is offered under Options. Will there be more calls during the ongoing call (call waiting) after a short notification these callers will be listed in the display.
Telephoning with the tiptel 85 System Take a waiting call In active call state additional calls are being signalled as call waiting. Information on the waiting call will be briefly indicated on the display. Then the display will change to a list view on all existing connections.
Telephoning with the tiptel 85 System Disconnect Query Conference Switchboard press SELECTION KEY Query or . press Active connection goes into hold. Enter telephone number of transfer target or accept target from telephone book or press FUNCTION KEY with target number A connection to the target is being set up. press FUNCTION KEY Transfer or wait until the targeted subscriber has taken the call and notify him/her about the call. Press FUNCTION KEY Transfer.
Telephoning with the tiptel 85 System Switching between calls You may switch between different calls by pressing the corresponding selection key next to the display entry. R 030123456789 X Markham, Linda Willis, John Switchboard Example: Press SELECTION KEY 1 Call 030123456789 is being activated. Call Markham, Linda is put on hold. Disconnect In case of more than one call the function Disconnect can be used to disconnect the connection being active at this time.
Telephoning with the tiptel 85 System Press SELECTION KEY next to the display line with the active call from the following display Disconnect Query Conference Switchboard Press SELECTION KEY Conference You will be connected with the active call and the call on hold in a conference call and so you can talk to both callers at the same time. Call deflection (CD) With call deflection the call will be transferred to another subscriber without the need of talking to the caller first.
Telephoning with the tiptel 85 System Outgoing calls You can make a call in any of the following ways: Direct dial Offline dialling Redialling Dialling from the caller list (refer to ”Incoming calls”, p. 23) Dialling from the telephone book (refer to ”Dialling using the telephone book”, p.
Telephoning with the tiptel 85 System When you have finished entering the number, the display will change to: Markham, Linda 491711234567 ... ... Setting up conn. Martin (Lunch break) If the person you called picks up, this will be shown by a raised handset in the display. Markham, Linda 491711234567 1.80 09:18 Options New line Martin (Lunch break) You can speak now.
Telephoning with the tiptel 85 System Redial The last 100 numbers dialled are saved in a list automatically by the telephone. The last number dialled is always at the top. This list is called up when the telephone is on standby, by pressing the REDIAL KEY. You can scroll through the list, using the UP/DOWN KEYS. The next line shows which user profile was used to dial the currently selected entry. ↓ Redial F Smith, John ............... We, 25.08.07 22:15:17 F Miller, James G 01712633895.................
Telephoning with the tiptel 85 System If the REDIAL KEY is selected when the handset is picked up or in hands-free mode, the list is not displayed; the last dialled number will be directly dialled. In standby, you can do this by pressing the REDIAL KEY twice. The rest of the procedure is identical to the description in the previous point “Direct dial”, page 32. List of incoming calls The last 100 calls received are saved in the call list with their date and time (see also “List of incoming calls”, p.54).
Telephoning with the tiptel 85 System Save to prearrangement The number will only be accepted after the handset has been picked up or the Speaker key selected (see “Preset dial – Dialling with handset on hook”, page 33. Save to telephone book If you select this option, the caller’s number and – if available – name will be saved to the telephone book. Listen to ICM This allows you to listen to any saved messages.
Telephoning with the tiptel 85 System Atkings, Dave 0210312333................... 017412345..................... 0210212345 Phone The following icons at the start of the line will indicate the call type: Business Mobile Private In the telephone system telephone book there is only one number per entry. Direct dial: Pick up the handset or press the SPEAKER KEY. The marked entry in the telephone book will be dialled.
Telephoning with the tiptel 85 System Dialling with automatic outside line access If in the telephone system for the system telephone function "Automatic outside line access" has been activated, on each line access you will immediately get an outside line. Telephone numbers dialled in this case will always be sent to the public switchboard and result in the requested connection set up.
Telephoning with the tiptel 85 System A “K” will appear in the display. All subsequent numbers are transmitted as keypad characters. Please dial 02101234K678 Number presentation. : On Keypad.............................. Martin (Lunch break) To return to the keypad function, press the key again. The following numbers will be sent again as dialling information. By picking up the handset or pressing the Speaker key you can then start the dial process.
Telephoning with the tiptel 85 System During the call During a call, you can use the SELECTION KEY to access Options in the call menu: Markham, Linda 00491711234567 25:18 Options Privat (Lunch break) Call in progress Initiate query ..................... Select project…................. Accept phone number....... Keypad……....................... Martin (Lunch break) You will be offered the following alternatives: Keypad Refer to “Using keypad” p. 39 Park call See “Parking”, p.
Telephoning with the tiptel 85 System You hear a call-waiting tone. If, during a call, another person is trying to contact you, you will hear the so-called “call-waiting” tone. In the display, in place of the current contact, you will see a bell icon with the name and number of the person waiting.
Telephoning with the tiptel 85 System If you are dealing with more than one line, the R key can have another function: In this case, you can switch between the different lines using the R key. You can only start another query if you press the New line SELECTION KEY. The tiptel 85 System is able to handle one active and four waiting connections. Setting up an additional connection During a call you want to set up another connection. This is done as follows: Press the R KEY or select New connection.
Telephoning with the tiptel 85 System A selection menu will appear: Call waiting Forward Conference Martin (Lunch break) Press Call waiting. You can now speak with your chosen caller. The previously active connection is now put on hold. Conference During a conference call, you can talk with both callers at the same time. If you have already made two connections and are in call waiting mode, you can set up a conference as follows: Press a SELECTION KEY next to one of the connections.
Telephoning with the tiptel 85 System A conference will end automatically, if a waiting caller is accepted. You can only set up a conference, if you have exactly two connections. If you are switching between more than two connections, the conference option will not be allowed. Ending a call To end a connection, simply replace the handset or press the hands-free key, if you are in hands-free mode. If there are several connections (on hold), you will receive a call back from the telephone.
Telephoning with the tiptel 85 System The connection is now terminated. If you have further connections (on hold) you will be automatically connected with them. Disconnected Markham. Linda 26:44 Select project Martin (Lunch break) Adjusting the volume The telephone provides separate volume settings options for the handset, speaker and headset.
Further information Additional functions Parking You want to park your current call for a short time in order to: Forward the call to another telephone on the same ISDN bus Switch the telephone to another ISDN connection on the same ISDN bus. The Park function allows you to park an existing connection in the telephone system and to release it again later An individual parking code is assigned to the connection to identify the various parked connections.
Further information Confirm your entry by pressing OK and the call will be parked. Press ESC to exit the process. Resume (release parking) Go to Main menu Settings Telephony Release parking. Enter the parking code used to park the call. The default setting is “01”. Use the DEL key to delete the default setting. Confirm by pressing the OK key and release the call.
Further information The “call back” service is offered only if this service feature has been made available in your exchange and your call partner has that service made available to him/her from his/her network operator. After confirming with the SELECTION KEY next to Automatic call back, you will receive a Call back activated message. Then, simply replace the handset or press the SPEAKER KEY, if you are in hands-free mode.
Further information The tiptel 85 System will go into standby mode and activated redialling is indicated by a “ D ” on the display screen. When the device is redialling, you will hear a ring tone and the device will switch automatically to hands-free mode. If you want to use the handset just pick it up. To end automatic redialling early, press the SELECTION KEY next to the “ D ”. You will then be given the opportunity to end the procedure.
Further information To end the reminder early, press the SELECTION KEY next to the “ D ”. You will then be given the opportunity to end the procedure. Deleting an entry from the call back/reminder list Press the SELECTION KEY next to the “ D ”. You will see a list displayed, in which you can delete the entry using the DEL key, after selecting it. Reminder list Markham, Linda ..
Further information If a key is pressed when the telephone is locked, an alert tone will sound and a request for a PIN will appear on the display screen (if the PIN request is activated). You can only perform the relevant action, when you have entered the correct PIN. If the PIN request function is not activated, the following message will be displayed: Key lock Please press * key for 3 seconds Phone Unlocking your telephone: To remove the lock, pres the * key again for 3 seconds.
The lists The lists You can use the List key to access the following tiptel 85 System lists: Messages Incoming calls Projects If, in your absence, you have received calls, the LIST KEY will be illuminated. Press the key to obtain an overview of the new events. The light will be switched off at the same time. Lists Messages (1/12)................ Incoming calls (3/10)......... Projects..............................
The lists Incoming messages The list of voice messages will give you an overview of the messages left on the voicebox (tiptel VoiceMail System ), whilst allowing you easy access to the individual messages. Press the List key. Press the SELECTION KEY next to “Messages”. Pressing the RIGHT cursor key, whilst the telephone is in standby mode, will allow you direct access to the list of incoming messages. The first entries in the list will be displayed: ↓ All Messages I Bloom, Mary ...............
The lists ↓ Bloom, Mary Pause Delete Back 3 seconds Next message X We, 25.08.07 22:15 ↑ Bloom, Mary Back 3 seconds Next message Save to phone book Save to prearrangement We, 25.08.07 22:15 You can use the ESC key to stop listening to a message before it has finished and return to the list overview. Whilst listening to a message, you can select the next message by using the RIGHT/LEFT cursor keys. You have the following options, in playback mode: Press play or pause (whatever is offered).
The lists Immediately adjacent entries relating to a single caller are bundled together in one entry and the number of calls shown (in parentheses). For quick access to the call list, press the LEFT key whilst the telephone is on standby. ↓ Incoming calls A Bloom, Mary ………... We, 25.08.07 22:15:39 F (5) Smythe, William M 01712633895................ Phone The marked entry shows the caller’s name (or number) and the date and time of the call. You can scroll through the list using the UP and DOWN keys.
The lists Date and time of the call Save the caller’s number to the dialling preparation (you can also make a call directly by picking up the handset or pressing the HANDS-FREE KEY). Save to the telephone book (for processing or transferring the entry to the telephone book). If a message is left during the call, you can listen to it. Alternatively, you can use the ESC key to move to the previous menu (List overview).
The lists You can access the project list as follows: Before placing a call Via the List key, then select Projects using the SELECTION KEY. The call charges and time are then assigned to the corresponding project. During the call Via the Options SELECTION KEY, then Project selection. The call charges and time are then assigned to the selected project.
Telephone book Telephone book The telephone book helps you to manage names and numbers of your external contacts. The tiptel 85 System allows you to choose between the telephone’s local telephone book and the telephone book of the tiptel.com telephone system. In the local telephone book, you can assign up to 3 different external numbers to each name (or search term). Up to 1,000 different name entries can be saved. Each entry in the telephone system telephone book contains a number.
Telephone book Primary telephone book In its default settings, the tiptel 85 System will display the telephone’s local (individual) telephone book when you press the telephone book key once. If you press this key again within a second, your telephone system’s telephone book will be displayed, if available. You can change this order by going to Primary telephone book in the telephone book menu. If you press the telephone book key three times, you will enter the telephone book menu.
Telephone book Telephone numbers of internal subscribers will have to be entered with the prefix "##", e.g. ##51 Confirm by pressing OK. You can enter up to 3 different numbers per entry: business private . , mobile , and Later, you can use this index to define the type of connection you want to use to make a call or to see from which connection you are receiving a call.
Telephone book Markham, Linda 030123456789 .............. 047111234...................... Edit entry Delete entry Martin (After work) Now press the SELECTION KEY next to Edit entry. You are now in the same menu that you see when you want to create a new entry (see “Creating telephone book entries” 59). Edit the entry and end with OK. ESC will interrupt the process without saving the changes. Delete telephone book entry An entry can be deleted as follows: 1.
Menu structure Menu structure The main menu allows you access to all of the telephone’s primary settings. You will be offered the option to choose one of the following menu items: Settings Where you can change your telephone’s settings. Profiles Where you can set up and edit your profile. Information Where you can receive various items of information about your telephone or telephone system.
Settings Settings Main menu Settings Telephony Main menu Settings Telephony When you select the Telephony option in the Set-up menu, the following screen will be displayed: ↓ Telephony Ring tone .......................... unpark ............................... Direct dialling .................... Call wating ................ : On Martin (After work) Ring tone Main menu Settings Telephony Ring tone This menu allows you to define the melody and volume of the ring tone.
Settings If you want to use the ring tone to differentiate between the individual external numbers in your telephone system, you can assign a separate ring tone to each of the External 1... External 8 settings.* External (Standard) This ring tone melody is used for all external calls, for which there is no specific entry under External 1...External 8. Internal Ring tone melody for internal callers External 1 ...
Settings Volume The call volume can be set at level 1 to 14 or "off". Press the adjacent SELECTION KEY. Ascending If activated, the ring tone melody volume can gradually increase from soft to loud. Unparking Main menu Settings Telephony Unpark Select this option, if you want to release a parked call. Refer also to “Resume (release parking)”, p. 47.
Settings Thursday 08.08.07 Direct dialling activated 021234567890 Phone Switch off direct dialling: Press the OK key. You will be asked for your PIN. After entering the device PIN and confirming by pressing OK, Direct call is deactivated. Call waiting Main menu Settings Telephony Call waiting This setting uses an acoustic signal – the so-called call waiting tone – to let you know that a second caller is on the line. You can switch off Call waiting, if you do not want to be disturbed during a call.
Settings Please note that the Keypad dialling setting may result in the telephone in your system not functioning as usual. You should only change this setting, if asked to do so by your system administrator. My area code Main menu Settings Telephony My area code Enter the area code of the place you live. In the call list, incoming calls from within this area will then be displayed without the area code. If you gain your exchange access manually you will also have to add exchange access code “0”.
Settings Phone Main menu Settings Phone Contrast Main menu Settings Phone Contrast This is where you can change the display contrast settings. The current contrast setting is shown below. Use the +/- or RIGHT/LEFT keys to adjust the setting to your needs. Display contrast Headset Main menu Settings Phone Headset You can use the headset to listen to messages without disturbing other people in the room. Naturally, you can also use it to place calls or receive calls.
Settings In the headset configuration menu, the following screen will be displayed: Headset Headset operation .... : Off Microphone sensitivity: 05 Ring tone over phone: On Phone Headset operation This is where the headset interface can be manually activated: Off: The headset is not activated. On: The headset is activated. Microphone sensitivity You can adjust the level of your headset microphone to the volume most convenient to the called party.
Settings Key Lock / blocked number. Main menu Settings Phone Key Lock/blocked num. You can lock certain groups of keys or functions to prevent their unauthorised use. Here you can define which groups of keys you want to lock. The lock is switched on or off again when the telephone is in standby by holding down (3 seconds) the * key (see also “Locking your telephone”, p. 50). You can also activate the lock under the Activate lock now menu option.
Settings The PIN secured option determines whether the device PIN has to be entered or not before the telephone is locked or unlocked. Blocked numbers If you want to select a number from this list or whose first numbers correspond to an entry on the blocked list, the telephone will not dial the number. You will then see the following error message: Number blocked This function can be configured for complete numbers or just the first digits of a number, such as a prefix.
Settings Charge rate Main menu Settings Phone Charge rate In order to assign call costs correctly, a charge rate per unit has to be allocated (independently of your network provider). The relevant rates per user or those for the entire connection can be seen under Information. Activate the entry by pressing the SELECTION KEY and entering the charge rate using the format 00.00.
Settings Please note, especially when using the system’s LCR function, that some telephone providers do not support the X.75 protocol used during the firmware update. In this instance, the LCR function must be deactivated during the update. In case your telephone system is being operated at more than one point to multipoint accesses this may cause problems in synchronisation. This may result in interruptions of data transfer and lead to a cancellation of the firmware update.
Settings Reply Yes or No to the question by pressing one of the SELECTION KEYS. A few seconds later, you will receive the message “Phone returned to factory default settings”. Then you will see the same screen as when starting up the telephone for the first time (see Connecting, p. 11). Remember that the device PIN will also have been reset to 0000. Resetting the device means that you will lose all the information saved in the device (key assignment, settings etc.
Settings Please note that system functions are only available to the user assigned with the system MSN, i.e., if you have configured another user, the telephone will still provide system messages for the first user. System functions Main menu Settings System functions This is where you configure all the functions that are part of the range of functions of a normal ISDN telephone and which are controlled or administered in the telephone system: ↓ System functions Projects .........................
Settings In order to use the “Projects” function, your telephone system must support this function and the administration of the project code must be activated. Projects New entry ......................... Project 1 ........................... Project 2 ........................... Project Smythe ................. Phone Select one of the available projects or select New list entry to assign a new project.
Settings Room mon. target Please enter number 23_ Manager (office) Confirm your entry by pressing OK. After entering the correct switching code, the function will be switched on. The corresponding message is displayed on your telephone as well as the monitored telephone. Announcement Main menu Settings System functions Announcement This function allows you to switch another system telephone to voice announcement operation.
Settings For safety reasons, this function is protected by a switching code. You can obtain a release code from your system administrator. Please note that this does not relate to your telephone’s device PIN. You will be asked to enter the extension number of the device, which you would like to switch to speaker/hands-free mode: Hands-free target Please enter number 23_ Manager (office) Confirm your entry by pressing OK. After entering the correct switching code, the function will be switched on.
Settings A flashing icon informs you that the call forwarding setting defined by you in the menu could not be correctly transferred by the exchange or your telephone system. By pressing the SELECTION KEY next to the C icon, you can check which call forwarding settings have been activated at any time.
Settings The following statuses are possible: Unconditional Busy No reply Busy and no reply If, after switching, there is no forwarding target, an alert tone will sound. Please note that the settings are only applicable to currently configured users. You can also toggle between users by pressing the lower key. You change the call forwarding settings, by pressing the SELECTION KEY in the Call forwarding settings line.
Settings to set up forwarding has been given in the telephone system for your internal number. The target number may only be changed, if the current call forwarding is deactivated. Date / time Main menu Settings Date/time The Date/time option gives you the option to enter the date and time manually. Please note that normally at the latest the time and date are transferred to your telephone during the first outgoing call (when the function “ISDN – time transfer”, p. 73 is switched on).
Settings Reject The caller is rejected. (If the voicebox is activated, the caller is forwarded after the relevant time delay.) Voicebox The caller is forwarded directly to the voicebox. Call forwarding The caller is forwarded to another connection. A forwarding target has to be entered. To set up a new list entry: New entry Function .......... : Call forw. Number.............................. Forwarding target ............. Phone Press the SELECTION KEY next to Number.
Settings Program function keys Main menu Settings Function keys The programmable function keys of the tiptel 85 System allow you to assign your most frequently used functions and menus. For example, you can programme in your colleagues’ and business partners’ numbers. The corresponding target can then by selected by pressing a key. If the other contact is part of the same telephone system, an illuminated key will indicate the contact’s assignment status.
Settings Calls while absent The key flashes as soon as a new call is received. Pressing the key stops the flashing and opens up the call list. Contrast Allows you to configure the display contrast. Call forwarding Open the Call forwarding menu. Forward (CD) Used to forward a caller to another contact. Headset on/off Simulates the rocker in the handset when headset is in use. Direct call Switch on or off. Locking menu Opens the locking menu. New project Allows you to enter a new project code.
Settings You can exit the process by pressing ESC. If the FUNCTION KEY is preset to the telephone system, you will hear a warning tone and a message that the key cannot be assigned. Select the key that you would like to programme and select the desired function from the list offered. If you wish to delete a function key, from the function list please select “Delete key function”.
Settings Deleting a programmed user is carried out in the list view Additional MSNs. Highlight the user with the cursor keys and then delete the entry with . Please note that only for the additional MSN the telephone system does not provide any system functions. This means that when you have chosen a user from the list of additional MSNs the telephone will still signal system messages for the user with the system MSN.. The telephone number (MSN) can be up to 10 digits long.
Profiles Profiles The tiptel 85 System allows you to combine various telephone settings into socalled “Profiles”. You can toggle between these profiles directly by means of the function keys or they can be time-controlled. To be able to switch a profile on and off with a FUNCTION KEY, please consult the “Program function keys” chapter on page 82. This will allow you to alter the telephone’s status quickly and easily to “Night”, “Away from desk” or “Talk” mode for example.
Profiles You can reach the Profiles menu via the Main menu. The following screen will then be displayed: Profiles Profile ........................... : Edit user profile................. Martin (Lunch break) In the user line, enter the user, whose profile you want to enter or modify. If you select the Phone setting, you can assign or modify the device profiles.
Profiles Creating a new profile Select the New profile option. You will now be asked to enter a name for the profile. You can modify any profile setting. New profile Name: H Voicebox ................... : On Outg. msg .. : Preset OGM Charlie (After work) As a default, newly assigned profiles will be given the current menu settings; these can be modified later. The call forwarding option leads you to a sub-menu that is explained in more detail in the chapter “Call forwarding” on page 78.
Profiles Activating the device profile To activate a device profile, select the Phone setting in the user line of the Profiles menu. Enter the desired profile in the Phone profile line. By pressing SELECTION KEY you can toggle between the individual device profiles you have defined. When you exit the menu, the configured device profile will be activated.
Profiles Phone profiles New combination ............. Day time operation ........... Night time operation ......... Weekend .………………… Phone Create a new phone profile Select the New combination option from the list of device profiles. New combination Name: H Martin ........ : Lunch break Business ....................... : Phone Now enter a name for the new device profile. By pressing the adjacent SELECTION KEY you will be able to select a suitable profile for each user.
Information Information In this menu item, you can access various information, such as charges incurred or the device’s current storage capacity. The charge counter and telephone book entries can also be deleted. User charges This provides you with a list of the call charges per user (MSN) since the last reset. Charges user Martin Business 1.50 72.62 Phone Total charges This provides you with a list of the call charges incurred for the device and the connection as a whole since the last reset.
Information Memory used Select this menu item for an overview of the available memory in the device. Memory Delete phone book ........... 32 % available Phone This allows you to delete all telephone book entries as a whole. Call counter This displays the total number of calls (both incoming and outgoing) made using the telephone separately. The first menu line indicates the time and the date of the last reset. Call counter Since 01.01.07 00:00 Outgoing: 634 Incoming: 117 Reset call counter ............
Voicebox Voicebox This chapter explains how your tiptel telephone system can be used together with the voicebox contained in the system telephone. Please note that this function depends on the model and configuration level of your telephone system and its availability depends on the installed options in the telephone system. If your tiptel telephone system is not fitted with an voicebox module, the Voicebox menu item will not appear in the telephone menu.
Voicebox If your voicebox is activated, this will also be indicated when the telephone is on standby: M T The voicebox is switched on and can be switched off using the adjacent SELECTION KEY. Y The voicebox is switched off and can be switched on again using the adjacent SELECTION KEY. Please note that this function is only available to the first user (MSN) entered in the telephone. Messages Main menu Voicebox Messages You will be given the following options: Messages New messages .................
Voicebox All messages This provides you with a list of all messages: I new voice messages J old and still saved voice messages Playing back messages To play a message back, select it using the adjacent SELECTION KEY or by pressing OK after selecting the line. You receive the following information: Playback will be performed via the loudspeaker or via the handset as soon as you pick it up. ↓ Smythe, William Pause Delete Back 3 seconds Next message Th, 16.08.
Voicebox Delete all incoming messages Select this item, if you want to delete all ICMs. Confirm the confirmation query. All incoming messages are deleted. Memory capacity exhausted If your voicebox memory capacity level is reached, this will be indicated by the cassette icon flashing (when the telephone is in standby mode). The voicebox cannot save any more messages and you will have to delete some messages to free up storage space. Configure Outgoing Message (OGM) Main menu Voicebox Outg. Msg.
Voicebox Outgoing message, announce only Hello, this is Jane Doe, sales representative for … in … My office is temporarily closed due to illness (annual holidays etc.). Please call my colleague, Mr ..., in ... on..... He will be happy to assist you. Thank you for your call. Goodbye. Message forwarding Main menu Voicebox Message forwarding When you select the Retransmission option in the Voicebox menu, the following screen will be displayed: Message forwarding ↓ Forwarding ................
Voicebox Configuration possibilities for saving messages: Forwarding Off/message/SMS/call. You can select the type of message forwarding or switch off the function. Target number This is where you enter the number to which the message is forwarded. The target number can be a maximum of 20 figures. Messages to queue 1 to 5. This is where you enter the number of new messages that can be forwarded at a glance. Reminder 1 to 60 minutes.
Voicebox The process for creating a new message is the same as replacing it. After selecting New message, the following screen will be displayed: OGM 1 OGM 1 H Type ...... : Announce only Play back OGM ................ Record OGM .................... Phone Name This is where you enter a name, which can be up to 12 characters long. Type “Announce only” or “Record ICM”. Playback OGM This option appears, if a message has been saved. Record OGM To record a message, press the adjacent SELECTION KEY.
Voicebox Configuring the remote access code You will have to enter this access code, if you want to access your voicebox subsequently from a remote location. If you want to accept a call from the voicebox simply assign a key the extension number of your voicebox as described in "Program function keys", p. 82. Please note that the internal call number of your voicebox together with the call number of your extension in the telephone system must be set up as a pick-up group.
System telephone characteristics System telephone characteristics In addition to the ISDN features, the tiptel 85 System has other characteristics that are available together with a tiptel telephone system. Indications when internal numbers are busy If an internal number is stored on a FUNCTION KEY, the call status of the extension can be indicated by means of an illuminated key (LED). Extension on standby LED is off. By pressing the key, you can connect with the programmed number.
System telephone characteristics Indications when external numbers are busy If an external number is stored on a FUNCTION KEY (see Description of telephone system), the call status of the extension can be indicated by means of an illuminated key (LED). No incoming call on this MSN / DDI LED is off. By pressing the key, you can forward this outgoing number and select the desired contact/number. Incoming call on this LED is flashing. MSN / DDI The call can be taken by pressing the key (pick-up).
Appendix Appendix Accessories Extension module: tiptel KM-30 The 10 programmable function keys of the tiptel 85 System mean that you can tailor them to fit your individual needs in the workplace. If you need yet more keys, this is not a problem. Your system telephone can be extended by adding up to 3 additional modules (tiptel KM-30, type no: 1124470) giving you a maximum of 100 programmable function keys (you have an additional 30 function keys per extra module).
Appendix AC adapter If you want to use the tiptel KM-30 extension modules, you will need a suitable AC adapter to power them (type no: 3054047). Connect the power supply connector to the power socket on the underside of the device. Up to 3 extension modules may be connected. Please do not use any other forms of power supply or you could risk damaging the telephone and/or the additional modules.
Appendix Call waiting (CW) Telephone parking (TP) Enquiring/holding for up to 5 callers conferencing (HOLD) Explicit call transfer (ECT) Malicious caller identification (MCID) Keypad protocol (KEYPAD) Call deflection (CD) “Unconditional” call forwarding (CFU), “when busy” (CFB) and “when no reply” (CFNR) Caller's number display or suppression (CLIP, CLIR, COLP, COLR) Name indication (Internal contacts and telephone book entries) * Local
Appendix Warranty Your contact for services arising from warranty obligations is the specialist dealer where you bought the device. Tiptel.com GmbH Business Solutions will grant a warranty for 2 years from the date of handover for the material and manufacture of the telecommunications terminal device. Initially, the purchaser shall have only the right of subsequent performance. Subsequent performance entails either repair or the supply of an alternative product.
Appendix In Germany In Austria In Switzerland Tiptel.com GmbH Business Solutions Service Halskestraße 1 40880 Ratingen Tiptel GmbH Tiptel AG Service Ricoweg 30/B1 2351 Wiener Neudorf Service Bahnstrasse 46 8105 Regensdorf Service You have purchased a modern product from Tiptel.com GmbH Business Solutions, which was developed and manufactured in Ratingen near Düsseldorf. Our very modern production facilities ensure a consistently high level of quality.
Appendix Environmental compatibility Provided the phone is used for its intended purpose, no contact with harmful substances is possible. The device contains no batteries. The synthetic materials used in this device consist of partially recycled granulate. Our packaging does not contain any synthetic materials. Only cardboard and paper from partially recycled material is used. If your tiptel 85 System wears out, you may send it back to Tiptel.com GmbH Business Solutions.
Troubleshooting Using the following table try to define the cause of a problem and resolve the error. Troubleshooting Problem Possible cause Remedy/ Recommendation No display No connection with the ISDN line Check all cables and plugs. Test other telephone sockets. Display too weak or dark Contrast set incorrectly Set contrast No sound Volume set to zero Adjust volume Noise or other interference in speakers Interference from wireless telephone, monitor etc.
Technical data Cleaning Only clean the device with a soft and slightly moist cloth or an antistatic cloth. Avoid using dry or wet cloths. Do not use solvents, detergents or abrasive agents.
Technical data Index Deflection ......................................... 31 Delete Incoming messages ............. 97 Delivery status .................................. 73 Dial ................................................... 32 dial lock ............................................ 71 Dialling from telephone directory ..... 36 Direct dial ................................... 32, 65 Disconnect ....................................... 30 DTMF................................................
Technical data Memory used ................................... 93 Message .......................................... 77 Message forwarding ........................ 98 MSN ........................................... 19, 74 S Safety instructions .............................. 3 Sample outgoing messages ............ 97 Service............................................ 108 Subscribers, additional .................... 85 Switching between calls................... 30 Symbols ...................................
Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Phone.: 0900 100 - 84 78 35 * Vanity Tel.: 0900 100 - TIPTEL* Contact / Internet: www.tiptel.com * (with costs as per announcement) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.: 02236/677 464-0 Fax: 02236/677 464-22 E-mail: office@tiptel.at Internet: www.tiptel.at Tiptel AG Bahnstrasse 46 CH - 8105 Regensdorf Phone.: 044 - 884 01 80 Fax: 044 - 843 13 23 E-mail: tiptel@tiptel-online.ch Internet: www.tiptel-online.ch Tiptel B.V.