Operating Manual IP240-1000 IP240 P U R E I P - T E L E P H O N Y
Release 7.00, 2nd edition, March 2009 Brand names are used with no guarantee that they may be freely employed. Almost all hardware and software designations in this manual are registered trademarks or should be treated as such. All rights reserved. No part of this manual may be reproduced in any way (print, photocopy, microfilm or by any other means) or processed, duplicated or distributed using electronic systems without explicit approval.
Table of contents 1. About this manual ............................................................................................... 3 1.1. Overview of the chapters ............................................................................. 3 1.2. Operating instructions.................................................................................. 5 2. Call functions ...................................................................................................... 7 2.1.
8.1. Register co-users ...................................................................................... 32 8.2. Unregister or delete co-user ...................................................................... 32 8.3. Switch user ................................................................................................ 32 9. Indirect dialling (Special menu)......................................................................... 33 10. Administration ...........................................
Declaration of conformity innovaphone AG declares that the telephones IP240 and IP240-1000 meet all basic requirements of the 1999/5/EC European guideline. The original declaration of conformity is available in the download area of the innovaphone Web site at www.innovaphone.com. 1. About this manual This manual describes how to operate the telephones innovaphone IP240 and innovaphone IP240-1000. The handling is alike for both telephones.
Always comply with the safety instructions! Operating Manual IP Telephones -4- -4-
1.2. Operating instructions This manual describes how to operate and administer the telephone IP240. For information on which keys to use to operate your innovaphone IP telephone, see the overview below. Description Explanation Menu key The Menu key is used to open the main menu or save changed form contents in the idle state. During a connection, it is used to initiate conferences. Volume Keys for volume control. The volume can only be adjusted during a connection.
Back key Takes you back in the menu without applying the setting (in the idle state). During a connection, the key is used to terminate a call. Arrow keys For navigation in the menu.
2. Call functions 2.1. Setting up two connections The possibilities for setting up two connections are as follows: 1. With a call on hold, you can make a call to another subscriber. 2. Someone tries to call you whilst you are on the phone. You can accept a waiting call. 2.1.1 Administering a waiting call Someone tries to call you whilst you are on the phone. The waiting call is not accepted automatically. You can accept a waiting call using the sequence and “2”. keys or the key 2.1.
Key Effect During an active call, press the key to initiate a second call. As soon as the phone rings or there is a call-waiting indication at the selected destination, the call is automatically transferred. You have the possibility to set up a conference. Tip: When transferring a call, you do not have to wait until the subscriber answers. After dialling the phone number, you can hang up immediately (without consultation). 2.2.
2.4. Return call If no-one answers the call at the opposite terminal or you can hear the busy tone, an automatic return call or automatic redialling can be initiated. 2.4.1 Return call if engaged If the opposite party is engaged, an automatic return call can be initiated. As soon as the called party has ended the call, the IP telephone signals that the line is free again. As soon as you pick up the handset, the call is initiated and the opposite telephone rings.
2.4.3 Automatic redialling If no-one answers the call at the opposite terminal or you can hear the busy tone, automatic redialling can be initiated. If another call is made at the called terminal, your IP telephone rings to indicate the possibility of a return call. 1. Press the Menu key if you hear the distant dial tone or busy tone. beside the Redialling line on the display and hang up. 2. Press the function key Automatic redialling is activated. 3.
2.5. Announcement function Note: This function can only be used after it has been assigned to a function key (see chapter 2.11.). With the Announcement function, you can address the other subscriber directly without the subscriber having to pick up the handset. The telephone of the opposite party automatically switches to hands-free mode. The microphone is not activated, so that only an announcement on one side is possible.
2.6. Partner function Note: This function can only be used after it has been assigned to a function key (see chapter 2.11.). The Partner function offers three possibilities: Partner status “Engaged” If your partner is connected, you can take a look at their connections. Partner status “Ringing” If there is a call to the telephone of the configured partner, this call is signalled on your telephone. The symbol and the call number of the caller appear next to the name of the partner.
2.8. Park Note: This function can only be used after it has been assigned to a function key (see chapter 2.11.). You can use this function to park calls and retrieve them again. The parked calls are linked to an existing object of the same group. The object can be a telephone, the exchange line or the queue, for example. ¾ You can park a call onto your own IP telephone or take a call parked on your telephone.
The following options for operation are available: Key Effect key, you can switch between By repeated pressing of the the active call and the selected waiting call. If more than three calls are entered in your wait list, you can use this key sequence (press in succession) to substitute the selected waiting call from the remaining waiting calls as desired. Operating mode 2 To access this mode, press the key. This operating mode allows you to administer the active call and the selected waiting call.
Figure 3: Comparison of the modes The following options for operation are available: Key Effect By repeated pressing of the key, you can switch between the active call and the selected waiting call (see fig. 2). The selected waiting call becomes the active call and the call previously active becomes the new selected waiting call.
2.9.3 Administering a waiting call Someone tries to call you whilst you are on the phone. The number of calls being administered is configured in administration. As long as the configured limit is not yet reached, incoming calls are announced with a call-waiting signal. The waiting call is not accepted automatically. Note: Once the configurable limit has been reached, further calls are rejected with a busy signal. The waiting calls and the "selected" call in the queue become clear on the display.
2.9.5 Connect calls together From an existing wait list, you can initiate a three-party conference or connect calls together. Connect new call initiated see chapter 2.9.2 Set up conference from the wait list To set up a three-party conference, go into mode 1 and press the Menu key . You can set up a conference between the active call and the call on hold.
2.10. Short keys To simplify the most important aspects of administering several connections, shortcut keys are available, which are explained in summary form below. Shortcut key Description 0 Reject waiting call 1 Terminate active call; call on hold becomes active call 2 Accept waiting call; switch between active call and call on hold using hold and retrieve 3 Conference mode 4 Transfer/forward 2.11. Function keys Functions may be applied after going through several menu steps.
3. Messaging The Messaging function enables you to send text messages from your IP telephone to other subscribers and to receive messages from other subscribers. The function can only be used if all subscribers are using innovaphone IP telephones. All telephones must be registered to an innovaphone PBX. 3.1. Send messages The message content appears as a direct message on the recipient’s display. 3.1.
3.2. Receiving messages It is also possible to receive messages on the IP240. It depends what mode your telephone is in, as to how you receive a message from another subscriber. The following chart explains in what modes you can receive messages and how they are displayed. In idle mode The message is shown directly on the display in this mode. A special message tone is heard. This tone is stopped by pressing or just pick up the handset any key.
3.3. Managing messages received You must enter the list of incoming messages in order to open messages received and to reply to them. Proceed as follows from idle mode: ¾ Press the Menu key , ¾ Function key next to menu item Messages, ¾ Function key next to Menu item Messages (incoming), Note: Once you have entered this menu, the missed messages display disappears when the telephone is in idle mode.
Pick up the handset or press the speaker key to automatically call back the message recipient. You also have other possibilities to react to messages received. Once the message has been opened, select the menu item Action with the adjacent function key . You now have the following possibilities: Indirect dialling Selecting this option initiates a call to the message recipient.
3.7. Do not disturb message This setting provides you with the possibility to automatically send a pre-defined text message to a caller should you be away from your phone. Proceed as follows to set this function: 1. 2. 3. 4. 5. Press the Menu key , the function key at the menu item User Setup, the function key at the menu item Do not disturb. You can switch “Do not disturb” on or off by pressing the function key .
5. Alphanumeric characters The IP240 has a numeric keypad and an alphanumeric keypad. You can enter any Western European characters in accordance with ISO 8859-1 using the keypad. Characters with no key of their own may be accessed by first pressing then the relevant letter key. or + and By briefly pressing the letter key repeatedly in succession, you can select various characters.
6. User Setup menu 6.1. Call Diversion The Call Diversion menu allows you to be available even whilst absent. 6.1.1 Diversion options The IP telephone supports three different types of call diversion: Permanent diversion (Unconditional) In this case, calls are always diverted to another subscriber. Diversion if busy (Busy) Calls are diverted if there is already an active call. Delayed diversion (No reply) Calls are diverted if they are not answered within a certain time limit.
6.1.2 Setting up call diversion To be able to activate call diversion, proceed as follows: Tip: Operation is faster if you assign a call diversion to a function key 1. In the initial state, press the following keys: Menu and Call Diversion . User Setup 2. With the relevant function key “Busy” and/or “No reply”. Tip: Pressing the function key setting. . , , select the desired state: “Unconditional”, once more cancels the previous diversion 3. Then press the key.
6.3. Call waiting 1. This function allows you to control call waiting while engaged in a telephone call. 2. In the initial state, press the following keys: Menu the function key beside “User Setup” With the function key call waiting states: , beside “Call waiting”, you can choose between the following Off The call waiting function is switched off. The caller receives a busy signal and the called party receives no call-waiting signal. On - one A call-waiting tone sounds once.
7. Phone Setup menu The Phone Setup menu relates to the IP telephone hardware, irrespective of the user. In the initial state, press the following keys: Menu , Phone Setup . 7.1. Headset 1. In order to switch a connected headset of your telephone IP240 on or off , press the following keys from the initial state: ¾ Menu ¾ Function key ¾ Function key beside Phone Setup beside Headset The display switches between "On" and "Off". The symbol appears in the status line. 2. Press the OK key 3.
7.2. Direct dialling If direct dialling is switched on, an entered direct dialling number is dialled after picking up the handset or pressing the Loudspeaker key . Note: All keys on the IP telephone with the exception of the Menu key then locked. are 1. In the initial state, press the following keys: ¾ Menu ¾ Function key ¾ Function key beside Phone Setup beside Direct dial. Switches between "On" and "Off". 2.
7.3. Lock 1. In the initial state, you can lock your comfort telephone with the following keys: ¾ Menu ¾ Function key ¾ Function key beside Phone Setup beside Lock Phone Before you can lock your IP telephone, you are prompted to enter your PIN. ¾ Enter the PIN and press the Menu key . The message “Attention no emergency calls possible!” appears and the telephone returns to its initial state. The active lock is indicated on the display by the symbol. 2.
7.5. LCD Contrast and Light To set the contrast and light on your display, proceed as follows from the idle state: ¾ Press the Menu key ¾ Press the function key . beside Phone Setup. Under the LCD Contrast and LCD Light options, you can determine the strength using the function key beside the relevant option. and The function keys only allow you to set an increasing strength. The keys also allow you to adjust the setting to increase or reduce the strength.
8.1. Register co-users A co-user can be registered with your IP telephone as follows: 1. In the initial state, press the Menu key beside User List. 2. Press the function key followed by the function key beside a free line in the list (1-6). 3. To register a co-user, press the function key function key beside Setup. 4. Now press the function key beside Registration and then the beside ¾ “Name:” to enter the name of the co-user. ¾ “Number:” to enter the number. ¾ “Passw.
9. Indirect dialling (Special menu) Using the menu Indirect dialling a quick access to various functions concerning the following connection is possible. Attention: Do not pick up the handset! Dial the number of the subscriber in order to open the menu Indirect dailling and then press the menu key . The following options, explained in the chart below, will appear on the display.
10. Administration This menu contains the administrative details for the network and for the registration of the IP telephone. 10.1. Information In this menu, you will find the serial number, the firmware version number and the boot code version number. To access the menu, press the following keys (in the order given) in the idle state: 1. The Menu key 2. The function key beside Administration 3. The function key beside Information 10.2.
10.3. Registration The menu Registration contains information on registration with the gatekeeper. This information is of interest to the administrator only and must not be changed by the user. 1. The Menu key 2. The function key beside Administration 3.
Safety instructions The manufacturer assumes no responsibility for any personal injury, damage to property or subsequent damage that can be attributed to improper use of the device. innovaphone® AG declares that the device meets all basic requirements of the 1999/5/EC European guideline. The innovaphone Wiki at wiki.innovaphone.com should also be observed for the configuration of the IP telephones.
¾ Cleaning Use a soft, slightly damp cloth to clean the surface of the equipment housing. Do not use any chemicals or abrasives. The equipment does not require any maintenance. ¾ Malfunctions There is no need to open the device if it is operated and serviced as intended. Do not open or reconnect faulty equipment. In this case, return the equipment to your dealer or service centre. Keep the original packaging in case you need to return the equipment, since it provides ideal protection.
